New ITIL-4-Transition Exam Objectives - Quiz 2026 First-grade ITIL ITIL-4-Transition Test Practice

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ITIL ITIL-4-Transition Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: ITIL 4 Core Concepts and Differences from Previous Versions	20%	- Service value system and service value chain - Main differences between ITIL v3 and ITIL 4 - Key concepts and definitions in ITIL 4
Topic 2: Drive Stakeholder Value (DSV)	20%	- Customer journey mapping and experience management - Stakeholder relationship management - Service consumption and value realization
Topic 3: High Velocity IT (HVIT)	20%	- Operating models for high-speed digital environments - Agile, Lean and DevOps principles and practices - Rapid service delivery and continuous improvement
Topic 4: Create, Deliver and Support (CDS)	20%	- Service performance and quality management - Service design, development and delivery - Value streams and processes for creation and delivery
Topic 5: Direct, Plan and Improve (DPI)	20%	- Continual improvement and organizational change - Strategic planning and direction setting - Governance and management control

>> New ITIL-4-Transition Exam Objectives <<

Pass Guaranteed Quiz ITIL - ITIL-4-Transition - Useful New ITIL 4 Managing Professional Transition Exam Objectives

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ITIL 4 Managing Professional Transition Sample Questions (Q54-Q59):

NEW QUESTION # 54
A good way to apply the ITIL guiding principle "keep it simple and practical" is to:

A. Communicate so that the audience will hear
B. Understand that fast does not mean incomplete
C. Adopt a practice which is easy to follow
D. Re-use nothing from the current state

Answer: C

Explanation:
Comprehensive Explanation:
The guiding principle Keep it simple and practical advises:
* Use the minimum number of steps required.
* Eliminate unnecessary complexity.
* Choose simple, easy-to-follow solutions whenever possible.
Option C aligns directly with this: adopting a simple, easy-to-use practice reflects the core idea of keeping things simple and practical.

NEW QUESTION # 55
Which is an example of a digital organization?

A. An organization which uses IT to change its strategic direction
B. An organization which uses IT to improve its 'service desk' practice
C. An organization which has undergone an IT transformation
D. An organization which uses IT to support its operational processes

Answer: A

NEW QUESTION # 56
Which concept is PRIMARILY concerned with multiple teams moving to a cross-functional way of working?

A. Organizational structure
B. The value of positive communications
C. Working to a customer oriented mindset
D. Employee satisfaction measurement

Answer: A

NEW QUESTION # 57
An organization is designing a survey to assess the needs and expectations of its staff.
What is this an example of?

A. CI/CD
B. Employee satisfaction management
C. Integration and data sharing
D. Customer-orientation

Answer: B

NEW QUESTION # 58
An organization is compiling information about how a new service will be used. It is considering how each set of stakeholders will experience the service. In the past, the suppliers have been unreliable, so the organization wants to identify the main risks and dependencies for the introduction of the service. What is this an example of?

A. An agile approach
B. Value stream mapping
C. Shift left
D. Workforce planning

Answer: B

NEW QUESTION # 59
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