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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Business Analysis Service Framework | 5% | - Roles and responsibilities within the framework - Structure and process model |
| Topic 2: Analysing and Managing Stakeholders | 10% | - Stakeholder identification and classification - Stakeholder analysis and engagement strategies |
| Topic 3: Modelling Requirements | 5% | - Communicating requirements through models - Modelling notations and techniques |
| Topic 4: Delivering the Requirements and Solution | 5% | - Implementation considerations - Benefits realization |
| Topic 5: Competencies of a Business Analyst | 5% | - Personal qualities and skills - Professional knowledge and techniques |
| Topic 6: Establishing the Requirements | 10% | - Elicitation and definition techniques - Requirements types: business, functional, non-functional |
| Topic 7: Validating and Managing Requirements | 5% | - Requirements management and change control - Requirements validation and verification |
| Topic 8: Making the Business Case | 10% | - Cost-benefit analysis and justification - Feasibility assessment |
| Topic 9: Strategic Context for Business Analysis | 5% | - Business strategy and objectives - Alignment with organizational goals |
| Topic 10: Defining the Solution | 10% | - Gap analysis - Developing and evaluating solution options |
| Topic 11: Investigating the Business Situation | 10% | - Documenting current state - Investigative techniques: interviews, workshops, observation |
| Topic 12: What is Business Analysis? | 5% | - Role and purpose of business analysis - Definition and scope |
| Topic 13: Improving Business Services and Processes | 10% | - Identifying improvement opportunities - Process modelling and analysis |
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NEW QUESTION # 25
It has been suggested that five clerical posts can be abolished when a new computer system is implemented. Under which category of costs or benefits will this be recorded?
Answer: A
NEW QUESTION # 26
In option development, which of the following is NOT a type of option considered?
Answer: B
Explanation:
When developing options for a business change, the business analyst must consider a range of solution types, which often fall into categories to ensure all possibilities are explored. While the exact naming conventions can vary, the following three core types are commonly considered and often named as:
Basic (or "Do Minimum") option: A low-cost, minimal-effort option to address the problem without major change (often including the "Do Nothing" or "Do Nothing Different" option for comparison).
Extended (or "Do Something" option): The preferred or main option, representing the full-scale, major change recommended to achieve the business objectives.
Executive (or "Commercial Off-The-Shelf (COTS)") option: An option based on purchasing an existing system or service, rather than custom-building a solution.Exhaustive option is NOT a standard or recognised category of business change option within the BCS syllabus.
(Reference: BCS Business Analysis Practice - Business Case, Identifying Options)
NEW QUESTION # 27
In relation to "personas", which statement is true?
Answer: B
Explanation:
Personas are fictional but evidence-based representations of typical users or customer groups. They help business analysts and design teams understand user goals, behaviours, needs, frustrations, and motivations. Personas are often developed from user research and can be based on generic user roles, then enriched with characteristics that make them realistic and useful for analysis. They are not equivalent to a RACI chart because RACI defines responsibility, accountability, consultation, and information responsibilities for tasks. A single real user may also perform multiple roles, so option B is too restrictive. Personas are useful in user-centred design and requirements analysis, but they are not mandatory for decision analysis. Therefore, the true statement is that personas are taken from generic user roles.
NEW QUESTION # 28
The entity relationship model below shows the relationship between Product and Order.
Which of the following business rules is correct and is reflected in the diagram?
Answer: D
NEW QUESTION # 29
The required competencies of a business analyst are classified into three categories.
Which of the following is one of these three categories?
Answer: C
NEW QUESTION # 30
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