Salesforce Arch-302参考資料、Arch-302認定テキスト

ちなみに、ShikenPASS Arch-302の一部をクラウドストレージからダウンロードできます：https://drive.google.com/open?id=1y1pRIChO_bSFV1aF-mTYEAHeN6deZIth

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Salesforce Arch-302 Exam Syllabus Topics:

Section	Objectives
Topic 1: Integration Architecture	- Event-driven architecture 1. Streaming and event bus design - API-led connectivity 1. MuleSoft integration patterns 2. REST/SOAP APIs usage
Topic 2: Solution Design for B2C Customer Experience	- Omnichannel experience design - Customer journey architecture
Topic 3: Scalability and Performance Design	- High-volume transaction design - Performance optimization strategies
Topic 4: Security and Data Governance	- Access control and identity management - Customer data protection
Topic 5: B2C Platform Capabilities	- Salesforce Customer 360 integration 1. Data unification across systems 2. Identity and profile management - Commerce and engagement tools 1. Commerce Cloud integration patterns 2. Marketing and personalization services

>> Salesforce Arch-302参考資料 <<

Arch-302試験問題集、Arch-302最新練習問題集、Arch-302テストエンジン

Salesforce Arch-302認証試験を通ってからかなり人生の新しいマイレージカードがあるようで、仕事に大きく向上してIT業種のすべての方は持ちたいでしょう。多くの人はこんなに良いの認証試験を通ることが難しくて合格率はかなり低いと思っています。ちっとも努力しないと合格することが本当に難しいです。Salesforce Arch-302試験を通るのはかなり優れた専門知識が必要です。ShikenPASSがSalesforce Arch-302認証試験を助けて通るのウエブサイトでございます。ShikenPASSはSalesforce Arch-302認証試験に向かって問題集を開発しておって、君のいい成績をとることを頑張ります。一目でわかる最新の出題傾向でわかりやすい解説、充実の補充問題などで買うことは一番お得ですよ。

Salesforce Certified B2C Solution Architect 認定 Arch-302 試験問題 (Q52-Q57):

質問 # 52
A company uses Salesforce to store accounts and contacts. All users have switched to the Lightning Experience user interface. The Account Hierarchy feature is used extensively to relate companies to their subsidiaries. A Solution Architect finds that the data migration process is creating duplicate contacts with different primary accounts.
Which two options can the Solution Architect use to ensure that there is only a single contact for a particular person across all the subsidiaries of a company?
Choose 2 answers

A. Lightning Data Services
B. Third-party application or AppExchange tool
C. Duplicate Matching Rules
D. Customer 360 Data Manager

正解：C、D

解説：
* Option A is correct because Customer 360 Data Manager can be used to ensure that there is only a single contact for a particular person across all the subsidiaries of a company. Customer 360 Data Manager is a tool that enables data integration and identity resolution across multiple Salesforce clouds and external systems. It can match and merge duplicate contacts based on various criteria and create a single source of truth for customer data.
* Option C is correct because Duplicate Matching Rules can be used to ensure that there is only a single contact for a particular person across all the subsidiaries of a company. Duplicate Matching Rules are rules that define how Salesforce identifies duplicate records based on standard or custom fields. They can prevent users from creating or updating duplicate contacts based on various criteria and actions.
* Option B is incorrect because Third-party application or AppExchange tool is not an option that the Solution Architect can use to ensure that there is only a single contact for a particular person across all the subsidiaries of a company. Third-party application or AppExchange tool is not a specific or native solution for this problem, but rather a general or external solution that may or may not work depending on the features and compatibility of the application or tool.
* Option D is incorrect because Lightning Data Services is not an option that the Solution Architect can use to ensure that there is only a single contact for a particular person across all the subsidiaries of a company. Lightning Data Services is a tool that enables developers to access, cache, and modify data in Lightning web components without using Apex code. It does not have any functionality to prevent or resolve duplicate contacts.
References:
* [Get Started with B2C Solution Architect Cert Prep - Trailhead]
* [Certification - B2C Solution Architect - Trailhead]
* B2C Solution Architect Certification Guide | Salesforce Ben

質問 # 53
A company contracted with a Satesforce implementation partner. A Solution Architect and a functional architect from the partner firm met with the business and IT stakeholders in the initial business discovery workshop. During that time, the Solution Architect gathered requirements about how the system needs to function in Salesforce with data flowing to downstream systems. The company also provided sketches of a potential user interface they want to see.
Which three actions should the Solution Architect take to ensure the right solution can be delivered?
Choose 3 answers

A. Investigate the challenges that the company is experiencing with their existing setup and understand how they expect the future solution to solve those challenges.
B. Thank the company for providing solution specifications and deliver those to the technical team.
C. Capture functional specifications that contain business processes and expectations of how they translate to user interface behavior.
D. Design the annotated wireframes of the current user interface and finalize the future state data architectures.
E. Ask the company to describe system integrations and primary source of records to support business requirements.

正解：A、C、E

解説：
These answers are correct because they are part of the solution design process that a Solution Architect should follow to ensure the right solution can be delivered. Capturing functional specifications, understanding system integrations and data sources, and identifying pain points and expected outcomes are essential steps to design a solution that meets the business needs and expectations. References: https://trailhead.salesforce.com/en
/content/learn/modules/solution-design/solution-design-process

質問 # 54
As part of a digital transformation initiative. Universal Containers (UC) wants to start a new project to implement Salesforce Platform, Marketing Cloud, and B2C Commerce. They have mapped the requirements and captured the user stories, including non-functional requirements. Almost all requirements touch all three clouds.
UC wants to go-live with all functionality in three years, but the executive team would like to see the benefits and return on investment sooner than that.
What should the Solution Architect recommend in order to align with the executive team's request7

A. Build and test the functionality across all clouds at once and deploy to production at the end of the three years.
B. A multi-phased approach with functionality across all clouds delivered to production in each phase.
C. Reduce the overall timeline by removing most non-functional requirements around reliability and performance.
D. Go-live with Sales and Service cloud functionality first, followed by Marketing Cloud, and then B2C Commerce.

正解：B

解説：
This answer is correct because it aligns with the executive team's request to see the benefits and return on investment sooner than three years. A multi-phased approach allows for incremental delivery of functionality across all clouds, which can provide value to the business and customers faster and more frequently.
References: https://trailhead.salesforce.com/en/content/learn/modules/solution-design/solution-design-process

質問 # 55
An organization has separate support teams that work with customers based on their tier level. Tier levels are based on the amount of money a customer spends. The organization wants incoming support cases to automatically be routed to the correct team based on their tier level.
Which two options should a Solution Architect configure to accomplish this?
Choose 2 answers

A. Queues
B. Assignment Rules
C. Support Processes
D. Auto Response Rules

正解：A、B

解説：
A support case is a record that tracks a customer's question, problem, feedback, or request for service. A support case can be created manually by a user or automatically by an email, web form, chat, etc. A support case can be assigned to a user or a queue for further action or resolution. To automatically route incoming support cases to the correct team based on their tier level, a Solution Architect should configure the following:
* Assignment Rules: Assignment rules are rules that define how to assign cases to users or queues based on certain criteria or conditions. Assignment rules can help automate the case assignment process and ensure that cases are routed to the right people or teams based on their skills, availability, workload, etc.
* Queues: Queues are lists of records that need to be worked on by multiple users or teams. Queues can help organize and prioritize workloads and distribute cases among users or teams based on their capacity or expertise.
Option C is incorrect because support processes are processes that define the stages or statuses that a case goes through from creation to closure. Support processes do not affect how cases are assigned to users or queues based on tier level. Option D is incorrect because auto response rules are rules that define how to send automatic email responses to customers when cases are created or updated based on certain criteria or conditions. Auto response rules do not affect how cases are assigned to users or queues based on tier level.
References:
* https://help.salesforce.com/s/articleView?id=sf.customize_case.htm&type=5
* https://help.salesforce.com/s/articleView?id=sf.customize_supporthome.htm&type=5
* https://help.salesforce.com/s/articleView?id=sf.queues_overview.htm&type=5

質問 # 56
An organization chose a multi-cloud solution that Is comprised of Service Cloud and B2C Commerce. The organization now wants to ensure that the theme of Its self-service portal Is consistent with the theme of its B2C Commerce storefront.
How should a Solution Architect ensure that this requirement Is met?

A. Set the value of the Portal Theme URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.
B. Make a copy of the appropriate .ess file from the organization's web server and upload it to the self- service portal.
C. Set the value of the Style Sheet URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.
D. Copy any relevant .ess code from the organization's website and paste it into the pages for the self- service portal in Page Builder.

正解：C

質問 # 57
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Arch-302学習ガイドは、世界で非常に効率的なツールです。私たちに知られているように、私たちの現代世界では、誰もがより速く、より良く、よりスマートに物事を行うことを求めているので、生産性ハックが信じられないほど人気があるのも不思議ではありません。そのため、学習ツールの重要性を認識する必要があります。お客様の学習効率を高めるために、当社のArch-302トレーニング資料は、当社の多くの専門家によって設計されました。 Arch-302学習教材は、すべての人々が学習効率を向上させるのに非常に役立ちます。

Arch-302認定テキスト: https://www.shikenpass.com/Arch-302-shiken.html

ちなみに、ShikenPASS Arch-302の一部をクラウドストレージからダウンロードできます：https://drive.google.com/open?id=1y1pRIChO_bSFV1aF-mTYEAHeN6deZIth