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| Section | Weight | Objectives |
|---|---|---|
| Change Management and Training | 13% | - Plan and execute change management activities - Create training materials and end-user guides - Define support processes and escalation paths - Develop user adoption strategy and documentation |
| Analytics and Monitoring | 13% | - Implement error handling and logging - Configure Site.com analytics and reporting - Conduct user feedback collection and optimization - Monitor site performance and user engagement |
| Solution Design and Business Logic | 28% | - Implement security model (profiles, permission sets, sharing rules) - Configure Lightning Web Components for customizations - Design Experience Cloud site architecture (themes, templates, branding) - Design data access and visibility rules - Configure navigation, menus, and site structure - Set up and manage CMS content and files |
| Implementation and Integration | 28% | - Integrate external systems via APIs and connected apps - Implement Einstein bots and chat functionality - Build and configure Experience Builder pages and components - Configure email and notification templates - Configure SSO and authentication providers - Implement search functionality and content tagging |
| Discovery and Scoping | 18% | - Understand customer business objectives and challenges - Identify key stakeholders and user personas - Assess organizational readiness for digital transformation - Define scope and create solution design |
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NEW QUESTION # 61
Universal Containers (UC) has a B2C customer department that uses person accounts to track and manage all B?C customers. UC has set up a B2C site using Salesforce Experience Cloud. The VP of B?C business wants to enable self-registration on the portal so customers can create their own user accounts.
What should the Experience Cloud consultant at UC recommend so that the new users self-registering on the B2C site are captured as person accounts In Salesforce?
Answer: A
Explanation:
To capture the new users self-registering on the B2C site as person accounts in Salesforce, UC should create a custom self-registration page and Apex handler that creates a person account for each user. A custom self- registration page allows UC to customize the look and feel, fields, and logic of the self-registration process.
An Apex handler is a class that implements the Auth.RegistrationHandler interface and defines the logic for creating a user and an account. UC can use an Apex handler to createa person account for each user based on the information they provide on the self-registration page.
NEW QUESTION # 62
Northern Trail outfitters (NTO) aims to provide personalization by encouraging its individual customers to self-register in its B2C Experience site. NTO is not looking to create a placeholder account.
NTO Experience consultant has set up self-registration in its Login and Registration pages. NTO's site manager has configured the Allow external users to self-register'' option. NTO uses Customer Community Plus Licenses.
Which two steps are needed to complete self-registration in NTO's Experience site?
Choose 2 answers
Answer: A,C
Explanation:
To complete self-registration in NTO's Experience site without creating a placeholder account, NTO needs to take two steps:
* Ensure that the Accountfield is empty in the registration section. This will allow NTO to create individual customers without associating them with an account.
* Contact Sales customer Support to enable Person Accounts. Person Accounts are a feature that allows NTO to store information about individual customers in a single record, instead of using separate account and contact records. NTO needs to contact Salesforce Customer Support to enable Person Accounts in its org.
NEW QUESTION # 63
No More Homelessness (NMH) recently launched a public site. The Support team has received feedback that someof the articles aren't showing up in the search results for unauthenticated or guest users.
How can NMH ensure that articles are shared with all guest users?
Answer: D
Explanation:
To dynamically populate the site with blog posts as new ones are added, CK shoulduse a Grid component with CMS Collections. A Grid component is a component that displays content in a grid layout with rows and columns. A CMS Collection is a collection of content items that are created and managed in Salesforce CMS.
CK can use a Grid component and select a CMS Collection as the content source. This will allow CK to showcase blog posts written by AW Computing thought leaders on its site and automatically update them as new ones are added.
NEW QUESTION # 64
Get Cloudy Consulting wants to leverage Experience Bundle for making updates to its community.
What are the two key features of experienceBundle?
Choose 2 answers
Answer: A,D
Explanation:
ExperienceBundle is a feature that allows you toretrieve, deploy, create, update, or delete an Experience Cloud site's metadata definition in a single API call. Some of the key features of ExperienceBundle are:
* ExperienceBundle enables creating experiences across orgs. You can use ExperienceBundle tomove your site's metadata from one org to another, such as from sandbox to production.
* ExperienceBundle provides editable community metadata in a human-readable format. You can use ExperienceBundle to edit your site's metadata in JSON or XML format, whichmakes it easier to understand and modify.
NEW QUESTION # 65
What are three valid topic types? Choose 3 answers
Answer: A,B,C
Explanation:
Three valid topic types are Featured Topic, Trending Topic, andStandard Topic. Topics are keywords or phrases that help users find and organize content in Experience Cloud sites. A Featured Topic is a topic that is manually selected by an administrator or moderator to be displayed prominently on the site. A Trending Topic is a topic that is automatically generated by an algorithm based on the popularity and recency of the content.
A Standard Topic is a topic that is created by users or administrators and can be assigned to any content.
NEW QUESTION # 66
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