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| Section | Objectives |
|---|---|
| Topic 1: Integrations and App Management | - Salesforce and third-party integrations - Slack app installation and management |
| Topic 2: Troubleshooting and Support | - Common workspace issues resolution - Admin tools and diagnostic capabilities |
| Topic 3: Channel and Collaboration Management | - Channel structure and governance - Messaging and collaboration features |
| Topic 4: Workspace Administration | - Slack workspace setup and configuration - User provisioning and identity management |
| Topic 5: Security and Compliance | - Data retention and compliance settings - Authentication and access controls |
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NEW QUESTION # 123
You recently joined an organization that is on Slack's Enterprise Grid plan and because of your previous Slack Admin experience, you were added as a Grid Owner. You notice the organization is still managing provisioning manually, using a "just-in-time" process.
At your last company, you saw the benefits of connecting identity provider (IdP) groups to Slack.
Which two aspects of IdP group mapping will benefit your current organization?
(Select the TWO best answers.)
Answer: A,B
Explanation:
According to Slack's official documentation on IdP group management:
"Mapping IdP groups to Slack allows automatic provisioning and deprovisioning of users to workspaces and user groups. Members added to an IdP group are automatically added to associated Slack user groups and workspaces." This dramatically reduces manual effort and ensures correct workspace and channel access is kept current.
Slack Connect (C) is external collaboration and not managed directly via IdP groups. D and E are unrelated to IdP functionality.
(Reference: Slack Administration Study Guide - Identity Provider Group Mapping)
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NEW QUESTION # 124
Tam Corp sells 15 versions of their software to customers around the world. They have a global team (e.g., sales, engineering, support, and human resources) of 500 employees.
Tam Corp is moving to the Enterprise Grid plan from two workspaces on the Plus plan. On their current Plus plan, they organize one workspace by team (e.g., #sales-team, #engineering-team, and #support-team), and the other workspace is primarily for recruiting discussions and the leadership team.
Leadership does not want the move from Plus to Grid to significantly impact how teams are communicating today.
When considering how to structure the Enterprise Grid, what is the structure that aligns with leadership and allows the teams to communicate most effectively?
Answer: A
Explanation:
In Enterprise Grid, Slack recommends that:
"Workspaces should be structured to group people based on how information is shared, and each employee should ideally have one primary workspace where they spend about 80% of their time." This minimizes disruption, maintains the current collaboration patterns, and keeps cross-functional communication effective.
(Reference: Slack Administration Study Guide - Enterprise Grid Design Strategies)
NEW QUESTION # 125
Slack is on the Business+ plan and currently authenticates users via username and password.
Your company uses Google Workspace (formerly G Suite) as its identity provider (IdP). Your security team would like to assign specific users or groups of users access to Slack from your IdP (rule-based access).
How would you configure Slack to satisfy these requirements?
(Select the best answer.)
Answer: D
Explanation:
Slack's official administration documentation confirms that when integrating Slack with an external IdP like Google Workspace, the correct method is to set up SAML-based SSO (Single Sign-On).
"You can configure SAML-based SSO with Slack to manage access via your IdP. When transitioning from username/password to SSO, you'll need to send out binding emails to link existing Slack accounts with the IdP profiles." Google Workspace supports SAML 2.0 standard integration with Slack, and the binding process ensures existing users' Slack accounts are properly connected to their new IdP credentials.
Options A and C are incorrect because Slack natively supports Google Workspace SAML without needing a custom SAML setup, and option B incorrectly suggests setting up a new workspace, which is unnecessary.
(Reference: Slack Administration Study Guide - Integrations and Authentication Management)
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NEW QUESTION # 126
Which of the following statements describes the effect of configuring mandatory Two Factor Authentication (2FA) in Slack?
Answer: D
Explanation:
Mandatory Two Factor Authentication (2FA) adds an extra layer of security to member accounts. When enabled, Slack requires that:
"Members must enter a verification code from an authentication app or text message after submitting their password to successfully sign in." This means each time members sign into Slack, they must provide both their password and a second factor, typically a code generated by a mobile authentication app or received via SMS. This prevents unauthorized access even if a password is compromised.
The other options (A, B, C) describe different security measures but do not accurately represent the behavior of 2FA as configured in Slack.
(Reference: Slack Administration Study Guide - Security and Compliance - Two Factor Authentication)
NEW QUESTION # 127
The security team at your organization wants to monitor different public channels that are created in your Slack Enterprise Grid instance. The team requested access to the conversations.list and conversations.info API methods to get the required data about the channels.
As a Slack admin, you need to assign the required scopes to their Slack app for the security team to be able to invoke the APIs.
Which scope should you assign to allow the security team to retrieve a list of all public channels only and retrieve information about a public channel?
(Select the best answer.)
Answer: D
Explanation:
The correct scope is admin.conversations:read.
According to Slack's official API documentation:
"The admin.conversations:read scope allows approved apps to call the conversations.list and conversations.
info methods for public channels across an Enterprise Grid organization." channels:read (D) is a user token scope and limited to channels the user is a member of, while admin.
conversations:read provides broader access necessary for admins or security teams at the org level. files:read (A) relates to file data, and conversations.connect:read (C) is unrelated.
(Reference: Slack Administration Study Guide - Integration and API Scopes Management)
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NEW QUESTION # 128
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