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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design System Implementation | 20% | - Leverage SLDS and design standards
|
| Topic 2: Strategy and Governance | 17% | - Define UX strategy and governance
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| Topic 3: Human-Centered Design | 12% | - Apply design thinking and human-centered principles
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| Topic 4: Discovery | 13% | - Gather user requirements and plan design strategy
|
| Topic 5: Testing | 11% | - Validate and test designs
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| Topic 6: Declarative Design | 27% | - Design using Salesforce declarative tools
|
In recent years, our Plat-UX-101 test torrent has been well received and have reached 99% pass rate with all our dedication. As a powerful tool for a lot of workers to walk forward a higher self-improvement, our Plat-UX-101 certification training continue to pursue our passion for advanced performance and human-centric technology. A good deal of researches has been made to figure out how to help different kinds of candidates to get Plat-UX-101 Certification. We revise and update the Salesforce Certified Platform User Experience Designer guide torrent according to the changes of the syllabus and the latest developments in theory and practice.
NEW QUESTION # 75
A UX Designer is testing a new feature. Which criteria should the designer consider when selecting users for testing?
Answer: B
Explanation:
The study guide identifies A. Traits similar to customer personas as the correct criterion when recruiting users for testing.
A usability study is valuable only when the participants meaningfully represent the users for whom the feature is being designed. Customer personas summarize relevant user characteristics, behaviors, goals, needs, and task patterns. Recruiting participants with similar traits therefore makes the test findings more relevant to the intended experience.
Option B, friends and family, is convenient but does not ensure that participants share the behaviors or needs represented by the actual target audience. Their feedback could reflect personal preference rather than the experience of representative customers.
Option C narrows recruitment to the most common demographic and ability. That approach could exclude important user groups and does not necessarily correspond to the personas the solution is meant to serve. A representative study should be guided by the relevant user characteristics established through UX research rather than by selecting only the statistical majority.
The study-guide principle is therefore representative participant recruitment. Testing should be performed with people whose characteristics align with the intended users so that observed usability issues and responses are meaningful to the design team.
Study Guide reference/topics: User testing, participant recruitment, personas, representative users, Testing.
NEW QUESTION # 76
Cloud Kicks' administrator has a requirement to make the user experience for a complex process more engaging for internal users. Which Salesforce functionality should be used?
Answer: A
Explanation:
A Screen Flow allows Salesforce administrators to guide users through a multi-step process using interactive screens. The flow can collect information, display contextual instructions, make decisions based on entered data, and progressively move the user through a complex workflow. That directly addresses the requirement to make a complicated internal process more engaging and easier to follow. Rather than exposing users to a large number of fields or asking them to understand the underlying process logic, a Screen Flow can progressively present only the information and actions needed at each step. Option A, Lightning Survey, is designed primarily for collecting feedback or responses. It does not serve as a general-purpose mechanism for guiding users through operational business processes. Option B, Process Builder, concerns automation logic rather than an interactive user experience. It does not provide the guided visual interaction described in the scenario. From a UX perspective, Screen Flow reduces cognitive load by turning a complicated process into a sequence of understandable interactions. It can also provide validation and contextual information as the user proceeds.
Study Guide reference/topics: Screen Flow, guided processes, progressive disclosure, process usability, Declarative Design.
NEW QUESTION # 77
A UX Designer is considering the design of arecord creation screen for the custom object Appointment.
Appointment records have to record types: Virtual and In-Person, Virtual appointments may have different virtual meeting software options, each with fields specific to it.
Which two considerations should be made when creating this record using Dynamic Forms?
Choose 2 answers
Answer: C,D
Explanation:
Dynamic Forms is a feature that allows users to customize the form fields and sections displayed to users on a page layout. Dynamic Forms can be used to create user-centric, intuitive, and dynamic record creation screens for custom objects, such as Appointment.When creating a record using Dynamic Forms, the UX designer should consider the following two aspects12:
The use of tabs when creating the record is not allowed. Dynamic Forms does not support the use of tabs within the form, as tabs are not compatible with the record creation process. Tabs are only available for viewing or editing existing records, not for creating new ones. Therefore, the UX designer cannot use tabs to separate the fields for different record types or software options on the record creation screen.
Fields can be organized into sections. Dynamic Forms allows the UX designer to group fields into sections, and place them anywhere on the page layout. Sections can have labels, collapsible headers, and visibility rules. The UX designer can use sections to create a logical and clear structure for the form, and to show or hide fields based on user input, data, or profile. For example, the UX designer can create a section for each software option, and use visibility rules to display only the relevant section based on the user's selection.
The following two aspects are not true when creating a record using Dynamic Forms, and should be disregarded:
The form will not be available on mobile devices. Dynamic Forms is compatible with mobile devices, and the UX designer can preview and test the form on different device sizes and orientations.The form will automatically adjust to the screen size and layout of the mobile device, and provide a responsive and consistent user experience3.
All software option sections of the form will always be visible. Dynamic Forms allows the UX designer to use visibility rules to control the visibility of fields and sections on the form. Visibility rules can be based on user input, data, or profile. The UX designer can use visibility rules to show or hide software option sections based on the user's selection of the record type or the software option.This can reduce the clutter and complexity of the form, and provide a personalized and flexible user experience4.Get Started with Dynamic Forms Unit | Salesforce Trailhead,Salesforce Dynamic Forms: Overview & Deep Dive Tutorial,Dynamic Forms and Actions FAQ | Salesforce Help,Create Dynamic Forms with Visibility Rules | Salesforce Trailhead
NEW QUESTION # 78
W UX wants to customer the end user's Salesforce app experience.
Which two administrator capabilities should be used for mobile navigation menu setup?
Choose 2 answers
Answer: A,B
Explanation:
The Salesforce Navigation Setup mode allows the administrator to customize the navigation menu and navigation bar of the Salesforce mobile app using the Mobile Only app. The administrator can select the Lightning pages, Visualforce pages, Lightning components, and other productivity items that they want to appear in the navigation menu and navigation bar. The administrator can also reorder the navigation items and create tabs for them.To customize navigation items, in the Quick Find box, enter Navigation, and select Salesforce Navigation1. Visualforce pages and Lightning pages can be included in the navigation menu and navigation bar of the Salesforce mobile app, as long as they have tabs created for them.To create a tab, from Setup, enter Tabs in the Quick Find box, and select Tabs1.[Customize the Mobile Only Navigation Menu in the Salesforce Mobile App] (https://help.salesforce.com/s/articleView?id=sf.salesforce_app_customize_nav_menu.htm&language=en_US&type=5)
NEW QUESTION # 79
Cloud Kicks is making inclusive design a priority for its communities and customers. What are the three inclusive design action-oriented principles?
Answer: C
Explanation:
The correct answer is B. Recognize exclusion. Learn from diversity. Solve for one, extend to many. The uploaded study guide explicitly identifies these as the inclusive-design action-oriented principles. Recognize exclusion means designers actively identify where products, processes, assumptions, or environmental conditions prevent certain people from participating effectively. Exclusion should be treated as a design problem rather than simply as an edge case.
Learn from diversity means incorporating perspectives and lived experiences from people with different capabilities, backgrounds, circumstances, and interaction needs. A team composed of people with similar experiences can easily overlook barriers that are obvious to users outside that group.
Solve for one, extend to many recognizes that addressing a specific exclusion can produce benefits for a much broader population. For example, interface improvements created for users with permanent motor limitations may also benefit someone temporarily injured or a user operating a device with one hand.
Option A incorrectly frames inclusive design around imperfection and "one size fits one." Option C incorrectly substitutes learning from experts for learning from diverse users.
The central principle is that inclusive design deliberately examines exclusion and uses human diversity as a source of innovation rather than treating accessibility requirements as isolated exceptions.
Study Guide reference/topics: Inclusive design, exclusion, diversity, human-centered design, Human- Centered Design.
NEW QUESTION # 80
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