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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionWeightObjectives
Enabling Fast Development15%- Agile, DevOps, and continuous integration/delivery practices
- Automation, cloud-native practices, and rapid deployment
High-Velocity IT Concepts and Digital Enterprise25%- Objectives of digital products: valuable investments, fast development, resilient operations, co-created value, assured conformance
- Core terms: High-velocity IT, digital organization, digital transformation, digital technology
- Alignment with four dimensions of service management, ITIL Service Value System, service value chain, and digital product lifecycle
Enabling Co-Created Value8%- Relationship management, service design, service desk practices
Enabling Assured Conformance7%- Information security management, risk management, compliance
Guiding Principles and Foundational Concepts for Velocity20%- Lean, agile, resilient, and continuous principles
- Service-dominant logic, design thinking, complexity thinking
- Ethics, safety culture, lean culture, Toyota Kata
Enabling Resilient Operations10%- Problem management, service continuity, infrastructure and platform management
- Capacity and performance management, monitoring and event management
Enabling Valuable Investments15%- Strategic alignment, portfolio management, business case development
- Prioritization and value assessment practices

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Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q90-Q95):

NEW QUESTION # 90
A financial services organization must be able to demonstrate to regulators, at any time, that its automated deployment pipeline enforces required controls.
Which high-velocity IT objective does this MOST directly support?

Answer: C

Explanation:
Assured conformance is concerned with satisfying governance, risk, and compliance requirements. Techniques such as the DevOps audit defense toolkit embed controls into the delivery pipeline so that evidence of compliance is generated continuously and automatically, rather than through periodic manual audits.


NEW QUESTION # 91
An organization is under constant pressure to release new software features. Shortcuts are sometimes used to introduce features, and incidents are often solved with workarounds. As a result, the product is becoming increasingly difficult to maintain.
Which is the BEST approach to take in this situation?

Answer: D

Explanation:
In high-velocity environments, frequent shortcuts and workaround-driven fixes typically accumulate technical debt, making systems harder to maintain and increasing long-term risk.
Actively allocating resources to reduce technical debt addresses the root cause by improving system maintainability, reducing complexity, and stabilizing future development and operations.


NEW QUESTION # 92
An organization wants to increase its revenue by reducing the delay between the uploading of reference data for new products and the ability to place sales orders.
Which activity would MOST contribute to achieving this?

Answer: D

Explanation:
Continuous integration and continuous deployment (CI/CD) reduce the time between changes being made and being available in production. By automating build, test, and deployment processes, CI/CD enables faster and more frequent delivery of updates such as reference data changes, directly reducing delays between data upload and its availability for business use, thereby supporting faster revenue realization.


NEW QUESTION # 93
An organization has received feedback from its customers that the latest release of its product lacks valuable features. It was discovered that the key members of the software development team had been working on other tasks.
How does 'portfolio management' contribute to ensuring that the team is working on tasks that contribute to the organization's strategy?

Answer: A

Explanation:
Portfolio management ensures that an organization invests in and prioritizes work based on strategic value and business outcomes. By helping prioritize backlog items, it ensures that the development team focuses on the most valuable work aligned with organizational strategy, preventing misallocation of effort to lower-priority tasks and improving delivery of meaningful features.


NEW QUESTION # 94
A team automatically runs unit, integration, and security tests every time code is committed, and blocks the pipeline if any test fails.
Which technique is being applied?

Answer: B

Explanation:
Continuous testing embeds automated testing throughout the delivery pipeline so that feedback about quality is immediate and constant. Because defective changes are stopped at the point of introduction, quality is built in rather than inspected at the end, enabling frequent releases with confidence.


NEW QUESTION # 95
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