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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design business solutions | 10-15% | - Design data models
|
| Topic 2: Configure Power Virtual Agents | 10-15% | - Create chatbots
|
| Topic 3: Configure Power Automate | 20-25% | - Create and manage flows
|
| Topic 4: Configure Power Apps | 25-30% | - Create and configure canvas apps
|
| Topic 5: Configure integrations | 15-20% | - Configure data integration
|
>> PL-200 Hot Spot Questions <<
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NEW QUESTION # 21
You have a Power Apps portal app that supports a sales community and a service community in the same environment. The only language configured in the environment is English. The company wants to add support for two more languages.
The solution must meet the following requirements:
* Languages must be for both sales and service functions.
* The company logo and colors must be used and apply to all screens.
* Communities must be separate with different URLs and access lists.
You need to configure the solution.
What should you configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Create two portals, one for each community
Power Apps portal app languages
Box 2: Add themes
You can create a custom look and feel (a theme), for your app by making changes to the default colors and visual elements provided in the uncustomized system. For example, you can create your personal product branding by adding a company logo and providing table-specific coloring. A theme can be created by using the Themes area, without requiring a developer to write code. You can create, clone, change, or delete themes that are used in your environment.
Reference:
https://docs.microsoft.com/en-us/power-apps/maker/model-driven-apps/create-themes-organization-branding
NEW QUESTION # 22
A company creates a Microsoft Power Apps app through the Power Apps designer portal for use in Microsoft Teams.
This app needs to be promoted to the user acceptance testing environment.
You need to complete the Microsoft recommended actions before you export the solution.
Which two actions should you complete? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Answer: A,E
Explanation:
The Power Apps solution checker performs a rich static analysis check on your solutions against a set of best practice rules to quickly identify problematic patterns. After the check completes, you receive a detailed report that lists the issues identified, the components and code affected, and links to documentation that describes how to resolve each issue.
The solution checker analyzes these solution components:
Common Data Service plug-ins
Common Data Service custom workflow activities
Common Data Service web resources (HTML and JavaScript)
Common Data Service configurations, such as SDK message steps
NEW QUESTION # 23
You have a business process flow.
You need to update the business process flow while minimizing administrative and maintenance efforts.
What should you implement? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 24
You have a business process flow.
You need to update the business process flow while minimizing administrative and maintenance efforts.
What should you implement? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 25
You are a Dynamics 365 Customer Service administrator.
A user must be able to view system posts and activities in a dashboard.
You need to create the dashboard for the user.
Which components should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Graphical user interface, text, application Description automatically generated
Box 1: Timeline
The timeline helps agents see all customer interaction history across channels, personnel, and the support lifecycle. The timeline is used across Dynamics 365 applications to capture activities like notes, appointments, emails, tasks, and more, to ensure that all interactions with the customer are tracked and visible over time.
Agents use the timeline to quickly catch up on all of the latest activity details with the customer to provide the most personalized support experience.
Box 2: Lists
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-timeline-admi
NEW QUESTION # 26
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