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HRCI SPHR Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Talent Management23%- Career Development
  • 1. Assess talent and develop career paths
  • 2. Develop employee career and growth opportunities
  • 3. Design policies for return of employees
- Employee Development
  • 1. Design and evaluate learning and development strategies
  • 2. Develop training programs and initiatives
  • 3. Identify and implement leadership development strategies
- Performance Management
  • 1. Design and evaluate strategies for performance management
  • 2. Align team and individual performance goals to organizational measures
  • 3. Evaluate strategies for employee satisfaction and retention
Topic 2: HR Information Management, Safety, and Security10%- HR Information Management
  • 1. Manage HR information systems and data privacy
  • 2. Design and evaluate HR data indicators to inform strategic actions
  • 3. Analyze workforce metrics (turnover, cost per hire, retention rates)
- Workplace Safety and Security
  • 1. Evaluate employee safety and security strategies
  • 2. Address building access and data security/privacy
  • 3. Manage compliance with OSHA, HIPAA, emergency response plans
Topic 3: Leadership and Strategy33%- Leading the HR Function
  • 1. Influence people management practices
  • 2. Evaluate credibility and relevance of external information
  • 3. Develop HR strategic plans
  • 4. Monitor organizational risk
- Developing HR Strategy
  • 1. Contribute to organizational strategy and planning
  • 2. Evaluate organizational design and structure
  • 3. Design and manage effective change strategies
  • 4. Develop and manage workplace practices aligned with vision, values, and ethics
Topic 4: Total Rewards17%- Benefits
  • 1. Develop health, retirement, and wellness programs
  • 2. Design and evaluate benefits programs
  • 3. Evaluate effectiveness of total rewards programs
- Compensation
  • 1. Develop base pay and incentive programs
  • 2. Evaluate market competitiveness and equity
  • 3. Design and evaluate compensation strategies
Topic 5: Workforce Planning and Talent Acquisition17%- Workforce Planning
  • 1. Forecast talent supply and demand
  • 2. Analyze organizational needs and workforce gaps
  • 3. Develop workforce planning strategies
- Talent Acquisition
  • 1. Evaluate effectiveness of talent acquisition programs
  • 2. Develop selection and hiring processes
  • 3. Design and evaluate recruiting strategies

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HRCI The Professional in Human Resources (SPHR) Sample Questions (Q90-Q95):

NEW QUESTION # 90
Your New Orleans plant has an opening for a controller, and four candidates have been selected for interviews. Jack, the son of a plant employee, worked as an accountant for two years to put himself through the Wharton Business School and recently earned his MBA. Richard is a CPA with eight years of experience in a public accounting firm. Susan also has a CPA and has worked as an accounting manager in the corporate office of a large corporation in the same industry. Jane does not have a CPA or MBA but has worked as controller of a smaller local competitor for eight years. After interviewing all four candidates, the general manager told you that he wants to hire Jack because he shows promise. You know from previous conversation with the GM that he also worked his way through college. Which of the following biases could be influencing the GM's decision?

Answer: B

Explanation:
Section: Volume F
Explanation/Reference:
Answer option C is correct.
The GM could be influenced by his similar experience working his way through college. Knowledge-of-predictor bias (A) is a factor when the interviewer knows that a candidate scored particularly high or low on an assessment test. The halo effect (B) occurs when interviewers allow one positive characteristic to overshadow other, less positive attributes. The gut feeling bias (D) occurs when interviewers rely on intuition to make hiring decisions.
Chapter: Workforce Planning and Employment
Objective: Review Questions


NEW QUESTION # 91
Which of the following employment visas is used for DOD workers and fashion models?

Answer: A

Explanation:
Section: Volume E
Explanation/Reference:
Answer option A is correct.
Chapter: Workforce Planning and Employment
Objective: Staffing Programs


NEW QUESTION # 92
Which of the following moves an entire work process out of the organization to be handled by a company specializing in the work process?

Answer: C

Explanation:
Explanation/Reference:
Answer option C is correct.
Chapter: Workforce Planning and Employment
Objective: Strategic Workforce Planning


NEW QUESTION # 93
Which of the following Acts requires employers to pay nonexempt employees who perform regular duties before or after their regular hours or for working during their lunch period?

Answer: B

Explanation:
Explanation/Reference:
Answer option B is correct.
Chapter: Compensation and Benefits
Objective: Compensation


NEW QUESTION # 94
In a unionized setting, a tripartite arbitration panel normally includes:

Answer: C

Explanation:
In a unionized environment, a tripartite arbitration panel is composed of a union representative, an employer representative, and a neutral outside arbitrator (B). This structure reflects established labor relations practice and is a core SPHR exam concept.
The union representative advocates for the interests of the bargaining unit, while the employer representative presents management's position. The neutral arbitrator-often mutually selected-acts as an impartial decision-maker who weighs evidence, interprets the collective bargaining agreement (CBA), and issues a binding or nonbinding decision depending on the agreement.
Option A is incorrect because individual employees do not typically sit on arbitration panels. Option C is incorrect for the same reason. Option D reflects mediation or regulatory involvement, not arbitration.
SPHR exam content emphasizes understanding grievance and arbitration procedures, panel composition, and the distinction between arbitration and mediation. Tripartite arbitration reinforces fairness, balance, and due process in labor dispute resolution.
References :
* HRCI SPHR Exam Content Outline - Functional Area: Employee Relations and Engagement (grievance handling; arbitration).
* HRCI SPHR Study Guide - Arbitration panel structures in unionized environments.


NEW QUESTION # 95
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