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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Change Management and Training | 13% | - Plan and execute change management activities - Develop user adoption strategy and documentation - Create training materials and end-user guides - Define support processes and escalation paths |
| Topic 2: Discovery and Scoping | 18% | - Identify key stakeholders and user personas - Assess organizational readiness for digital transformation - Define scope and create solution design - Understand customer business objectives and challenges |
| Topic 3: Solution Design and Business Logic | 28% | - Configure navigation, menus, and site structure - Implement security model (profiles, permission sets, sharing rules) - Design data access and visibility rules - Configure Lightning Web Components for customizations - Set up and manage CMS content and files - Design Experience Cloud site architecture (themes, templates, branding) |
| Topic 4: Implementation and Integration | 28% | - Implement Einstein bots and chat functionality - Implement search functionality and content tagging - Integrate external systems via APIs and connected apps - Configure SSO and authentication providers - Configure email and notification templates - Build and configure Experience Builder pages and components |
| Topic 5: Analytics and Monitoring | 13% | - Conduct user feedback collection and optimization - Monitor site performance and user engagement - Implement error handling and logging - Configure Site.com analytics and reporting |
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NEW QUESTION # 119
Zephynus Relocation (ZRS) plans to launch a public site. ZRS would like toleverage a topic catalog so that site users can see all the organized topics in one place and easily navigate to any topic or subtopic.
Which step is required to set up a topic catalog?
Answer: B
Explanation:
To set up a topic catalog, the step that is required is to enable Topic Hierarchy and create at least one topic with two subtopics. A topic catalog is a feature that allows you to display all the topics and subtopics on your Experience Cloud site in a hierarchical structure. Users can see the topic catalog by clicking the More Topics link on the navigation menu. To use the topic catalog, you need to enable Topic Hierarchy, which allows you to create topics and subtopics up to three levels deep. You also need to create at least one topic with two subtopics, which will populate the topic catalog with some content.
NEW QUESTION # 120
Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal.
Which feature should UMS use to accomplish this?
Answer: A
Explanation:
CMS Connectallows you to display content from an external content management system (CMS) in your Experience Cloud site. You can use CMS Connect to render a header and footer from your CMS in your site, as well as other content types such as articles, banners, or images.
NEW QUESTION # 121
Ursa Major Solar (UMS) is automating its business processes using Salesforce. UMS wants its Platinum partners to be able to approve installation projects and deals. In which two ways can UMS accomplish this?
Choose 2 answers
Answer: B,D
Explanation:
External users can be assigned as approvers on records or added directly to approval queues, as long as they have the appropriate user license and profile permissions. You also need to create a digital experience for those users, so they can access the approval process from the Experience Cloud site.
NEW QUESTION # 122
Which three topic types can be used in an Aura site?
Choose 3 answers
Answer: A,C,E
Explanation:
Three topic types that can be used in an Aura site are:
* Standard Topic. This is atopic that is created by users or administrators and assigned to content, such as posts, files, or articles. Users can follow or unfollow standard topics and see the related content on the topic detail page.
* Featured Topic. This is a topic that is selectedby administrators to highlight important or popular content on the site. Featured topics appear on the home page or on the topic catalog page of the site.
* Navigational Topic. This is a topic that is used to organize content into categories or subcategories on the site. Navigational topics appear on the navigation menu of the site and allow users to browse content by topic.
NEW QUESTION # 123
Ursa Majer Solar (UMS) would like authenticated Experience Site users to see cases, quotes, contracts, and Knowledge articles appear in search results, but the Search Resuits component is only returningKnowledge articles.
How should UMS configure its search results to yield the desired results?
Answer: C
Explanation:
This option allows UMS to configure its search results to include cases, quotes, contracts, and Knowledge articles. TheGlobal Search Results component is a new component that supports multiple objects and facets in the search results. UMS can add this component to the Search page and select the objects that they want to display in the property editor.
NEW QUESTION # 124
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