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| Section | Objectives |
|---|---|
| Topic 1: Integration and Interoperability | - Integration with EHR systems and external healthcare systems - Use of APIs and healthcare data exchange standards (e.g., HL7/FHIR concepts) |
| Topic 2: Data Model and Patient / Member Management | - Patient / member data organization and relationships - Person accounts, contacts, and care team structures |
| Topic 3: Security, Compliance, and Privacy | - HIPAA-related considerations in Salesforce Health Cloud - Data access controls, sharing models, and consent management |
| Topic 4: Reporting and Analytics | - Healthcare reporting and dashboards - Tracking outcomes and operational insights |
| Topic 5: Care Coordination and Care Plans | - Care team collaboration and task management - Care plan creation and lifecycle management |
| Topic 6: Health Cloud Fundamentals | - Core Health Cloud features and capabilities - Healthcare industry concepts and use cases for Health Cloud |
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NEW QUESTION # 76
During a sprint demo, a customer wants to update fields in the UI on the Patient Medication Manager component.
Which two objects is a consultant able to add and/or remove fields from?
Choose 2 answers
Answer: A,D
Explanation:
The Patient Medication Manager component in Salesforce Health Cloud surfaces data from FHIR-aligned medication objects. When customers request field updates on this UI component, the consultant can configure fields from the underlying objects.
A . Medication Details → Stores key information about a patient's medications. Fields from this object can be exposed or customized on the Patient Medication Manager.
C . Medication Request → Represents a provider's request or order for a medication. Fields from this object are also available to configure in the Patient Medication Manager.
Together, these two objects form the basis of what's displayed and editable in the Patient Medication Manager.
Why not the others?
B . Medication Dispense - Tracks when and how a medication was dispensed. It is not directly configurable for field-level updates in the Patient Medication Manager component.
D . Medication Strength - Captures clinical details about dosage strength, but it isn't one of the configurable objects in the Patient Medication Manager UI.
Salesforce Health Cloud Reference:
* Salesforce Health Cloud Medication Management:
"The Patient Medication Manager component displays information from Medication Details and Medication Request objects. Administrators can add or remove fields from these objects to tailor the component."
NEW QUESTION # 77
Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.
Which permission set license should a consultant assign in this scenario?
Answer: B
Explanation:
Implementing Home Health scheduling in Salesforce Health Cloud requires assigning appropriate permission set licenses to users responsible for scheduling patient visits.
Field Dispatch Scheduler Permission Set License:
The Field Dispatch Scheduler permission set license is designed for users who manage and schedule field service operations, including home health visits. Assigning this license grants schedulers access to functionalities necessary for coordinating and dispatching healthcare providers to patient locations. This includes capabilities such as:
Scheduling Visits: Schedulers can create and manage appointments for initial assessments and recurring visits, ensuring that patients receive timely care.
Salesforce
Resource Management: Effectively allocate healthcare providers based on availability, location, and required skills to meet patient needs.
Access to Field Service Tools: Utilize tools within Salesforce to optimize routing, manage workloads, and monitor service delivery.
By assigning the Field Dispatch Scheduler permission set license, Bloomington Caregivers ensures that their scheduling personnel have the necessary access to efficiently coordinate home health services, thereby enhancing operational efficiency and patient satisfaction.
Reference:
Schedule Visits with Home Health
Home Health
NEW QUESTION # 78
A provider is looking to implement Utilization Management in Health Cloud and submit and track prior authorizations.
Which two capabilities should a consultant customize to achieve this?
Choose 2 answers
Answer: A,D
Explanation:
Health Cloud supports Utilization Management (UM) through the Service Request object, which tracks prior authorization requests, and through integration with electronic prior authorization systems using MuleSoft.
Customize the Service Request object:
Extract:
"The Service Request object is at the core of the Utilization Management process in Health Cloud. You can customize fields, page layouts, and automation to match your business processes for prior authorization." (Source: Administer Health Cloud - Utilization Management) Integrate using MuleSoft Direct for ePA:
Extract:
"Integrate Health Cloud Utilization Management with external systems using MuleSoft Direct, enabling electronic submission and tracking of prior authorizations." (Source: Administer Health Cloud - Utilization Management Integration) Why not B or D?
There is no standard custom setting called UtilizationManagementSettings for this process.
Support Process is more for standard Salesforce Cases and not directly linked to Utilization Management flows in Health Cloud.
NEW QUESTION # 79
Bloomington Caregivers has been using the legacy Health Cloud electronic health record (EHR) data model and wants to move to the FHIR R4 clinical data model.
Which two steps should a consultant take to complete this?
Answer: C,D
NEW QUESTION # 80
How can a Health Cloud administrator change the label 'Patient Card' to 'Member Card' to be more aligned with their specific business terminology and use case?
Answer: D
NEW QUESTION # 81
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