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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Slack Administration and Governance | - User lifecycle management - Security and compliance controls - Workspace configuration and settings | |
| Topic 2: Delivery and Migration | 17% | - Role definition across Slack, partner, and client teams - End-to-end migration planning and execution - Slack delivery best practices |
| Topic 3: Solution Design for Slack | - Integration design with Salesforce ecosystem - Channel strategy and governance model - Workspace architecture and design principles | |
| Topic 4: Change Management and Adoption | - User adoption strategies - Communication and rollout planning - Training and enablement planning |
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NEW QUESTION # 36
In one of your proposed grid design options for a client, you include a social workspace for employees to build culture and to connect on special interests and hobbies.
Which workspace access type should you recommend?
Answer: D
Explanation:
The recommended access type is Open . A social workspace is intended to help employees build culture, join communities, and connect around special interests or hobbies. That purpose depends on broad discoverability and low-friction participation. An Open workspace allows eligible members of the Enterprise organization to find and join the workspace without approval, which fits a community-building use case. Option B, By Request, adds an approval step and is better suited for spaces where access should be reviewed, such as sensitive functions or semi-restricted business areas. Option C, Hidden, prevents users from discovering that the workspace exists, which directly conflicts with the purpose of encouraging employee connection. Option D, Invite Only, creates controlled access and is appropriate for limited membership or confidential work, not broad social engagement. A consultant should align workspace access level with the purpose of the workspace. For culture, community, and employee-interest spaces, the access model should reduce friction and encourage participation.
Reference topic: Grid Design - workspace access levels, social workspace design, community-building use cases, and Enterprise Grid access recommendations.
NEW QUESTION # 37
Your client is considering pre-approving certain apps for their Enterprise Grid, and asks you to describe the benefits of using pre-approved apps.
Which two benefits would you share about pre-approving apps?
Answer: A,B
Explanation:
The correct answers are B and D . Pre-approving apps is an app governance mechanism that reduces administrative friction while maintaining control. When app approval is enabled, users may need approval before installing apps; however, apps that are already approved can be installed and used without creating a new approval request. That directly reduces the request queue for Slack admins and gives employees faster access to approved productivity tools. Option B is correct because the approval workload decreases when commonly needed apps are already approved. Option D is correct because pre-approved apps can be installed without submitting a separate app request. Option A describes support or troubleshooting behavior, not an app approval benefit. Option C describes Workflow Builder capabilities, not the result of pre-approving apps.
Option E invents a "walkthrough wizard" concept that is not the control being tested. Slack's official app approval documentation states that owners can pre-approve or restrict apps, and members can install apps approved by a Workspace Owner.
Reference topic: Policies and Settings - app approval, app governance, pre-approved apps, and admin workload reduction.
NEW QUESTION # 38
When designing a Slack grid for a large enterprise following discovery sessions, which factor should primarily guide the initial grid design?
Answer: B
Explanation:
The initial grid design should be primarily guided by the enterprise's organizational structure, departments, and team workflows as identified during the discovery phase. This ensures that the grid reflects the way the organization operates, facilitating effective communication and collaboration that align with existing workflows.
NEW QUESTION # 39
A software development team is looking to use Slack to streamline their daily stand-up meetings.
Which workflow would be most effective for this purpose?
Answer: D
Explanation:
An automated stand-up workflow in a dedicated channel allows team members to efficiently post their daily updates, ensuring consistency and easy tracking of progress, which streamlines the stand-up process and saves time.
NEW QUESTION # 40
A new team is being onboarded to Slack, and the company wants to establish best practices for channel usage. What advice should be given for creating and maintaining channels?
Answer: B
Explanation:
Creating a few key channels for broad topics encourages focused and organized communication, while the use of threads for detailed discussions within these channels helps to prevent clutter and maintain clarity in communications.
NEW QUESTION # 41
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