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SAP C_C4HCX Exam Syllabus Topics:

SectionObjectives
Topic 1: Security and Identity Management- Data protection and compliance in CX solutions
- Authentication and authorization concepts
Topic 2: SAP Customer Experience Architecture- Composable enterprise and CX strategy
- SAP CX solution integration landscape
- End-to-end CX architecture principles
Topic 3: SAP Commerce Cloud- Extension and integration mechanisms
- Storefront and personalization concepts
- Product content and catalog management
Topic 4: SAP Marketing Cloud- Personalization and journey orchestration
- Customer data and segmentation
- Campaign management and orchestration
Topic 5: Integration and Extensibility- SAP Integration Suite concepts
- Extensibility options in SAP CX solutions
- API management and event-driven architecture
Topic 6: SAP Sales Cloud & Service Cloud- Omnichannel engagement scenarios
- Sales process automation and CRM capabilities
- Customer service management processes

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q15-Q20):

NEW QUESTION # 15
When are product fields created in SAP Emarsys Customer Engagement?

Answer: A


NEW QUESTION # 16
What can you do with SAP Event Mesh?
Note: There are 2 correct answers to this question.

Answer: B,D


NEW QUESTION # 17
You are performing the Assess Your Integration Strategy step of the SAP Integration Solution Advisory Methodology. Which of the following activities are included?
Note: There are 2 correct answers to this question.

Answer: B,D


NEW QUESTION # 18
In which process are trading partner collaboration and contract negotiations executed?

Answer: A


NEW QUESTION # 19
You want to implement a side-by-side extension for an SAP solution. To access the business objects in the SAP solution, you are exploring the application programming interfaces (APIs).
Which of the following are possible operations to use in the API?
Note: There are 2 correct answers to this question.

Answer: A,D


NEW QUESTION # 20
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