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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Nonprofit Cloud Consultant Exam |
| Exam Number: | Nonprofit-Cloud-Consultant |
| Certificate Validity Period: | Maintenance required with each Salesforce release cycle (typically 3x per year) |
| Related Certifications: | Salesforce Certified Nonprofit Cloud Consultant |
| Exam Format: | Multiple-select, Multiple-choice |
| Passing Score: | 65% |
| Exam Duration: | 105 minutes |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Exam Price: | USD 200 |
| Sample Questions: | Salesforce Nonprofit-Cloud-Consultant Sample Questions |
| Exam Way: | Online (proctored) or Onsite (at a testing center) |
| Pre Condition: | Salesforce Administrator credential is strongly recommended. Candidates should have 2-5 years of experience with Salesforce and experience implementing Salesforce solutions in a nonprofit context. |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Salesforce-Certified-Nonprofit-Cloud-Consultant-Exam-Guide |
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The Nonprofit-Cloud-Consultant certification exam is a rigorous exam that requires a thorough understanding of the Salesforce Nonprofit Cloud platform. Nonprofit-Cloud-Consultant exam consists of 60 multiple-choice questions that must be answered within 105 minutes. Nonprofit-Cloud-Consultant exam is designed to test a candidate's knowledge of the Nonprofit Cloud platform and their ability to apply that knowledge to real-world scenarios. Nonprofit-Cloud-Consultant Exam also requires a candidate to have experience working with nonprofit organizations using Salesforce.
NEW QUESTION # 72
A nonprofit is implementing Salesforce for program management. The nonprofit wants to measure user adoption after go-live.
What are two metrics the nonprofit can use to measure user adoption'
Choose 2 answers
Answer: A,C
Explanation:
Explanation
https://trailhead.salesforce.com/en/content/learn/modules/user-adoption-metrics/measure-salesforce-usage
NEW QUESTION # 73
A local community center provides health care services to eligible local residents. Staff currently triage patients through of a series of qualifying questions that drive additional qualification questions. The center wants to extend triage capabilities to its volunteers to determine whether residents qualify for services. Service decisions need to be made immediately while the patient is interacting with the staff or volunteer.
Which solution should the consultant recommend?
Answer: A
Explanation:
Salesforce Flows are ideal for guiding users through step-by-step processes, making them a perfect solution for triaging patients. By creating a flow, the nonprofit can ensure volunteers follow a consistent process, capture accurate data, and make immediate service decisions. Here's how to set this up:
Design the Flow:
Open Flow Builder from Setup.
Create a new Screen Flow.
Add Screens and Inputs:
Add screens with input fields for the qualifying questions.
Use Decision elements to branch the flow based on the answers provided.
Capture Data:
Use Assignment elements to store input data in variables.
Save data to Salesforce records as needed (e.g., Case or Custom Object records).
Generate Decision Outcomes:
Based on the data captured, use Decision elements to determine eligibility.
Display the outcome on a final screen or update a record with the decision.
Test and Deploy:
Test the flow thoroughly in Sandbox.
Deploy the flow to production and embed it in the relevant Lightning pages.
Reference:
"Create a Simple Flow" from Salesforce Help: Create a Flow
"Guided Processes for Nonprofits" from Salesforce.org: Salesforce Flow for Nonprofits
NEW QUESTION # 74
A nonprofit organization wants the 15th of the month listed as the Close Date for all recurring donations and has selected the 15th in the Day of the Month picklist. In reviewing Recurring Donation Opportunities it is found that some of the Opportunities have close dates at the end of the month.
Which action should the consultant take to troubleshoot this issue?
Answer: D
NEW QUESTION # 75
A consultant is installing NPSP in an existing Salesforce org for a nonprofit organization that plans to use the memberships feature in NPSP. Which action should a consultant take?
Answer: D
NEW QUESTION # 76
The development director at a nonprofit needs to track grant lifecycles using NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments.
How should the consultant model payments, applications, reporting deadlines, and actions in NPSP for the grant seeking institution?
Answer: C
Explanation:
To track grant lifecycles using the Nonprofit Success Pack (NPSP), including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments, the consultant should model the components as follows:
Payments = Opportunities with Payments:
Use the Opportunities object in Salesforce to track each grant awarded.
For each Opportunity, create related Payment records to track individual disbursements or installments of the grant amount.
Applications = Deliverables:
Utilize the Deliverables object to track the application process for grants.
Create Deliverable records to capture key details such as submission deadlines, requirements, and statuses.
Reporting Deadlines = Deliverables:
Similar to applications, use the Deliverables object to track reporting deadlines.
Create Deliverable records for each required report, specifying due dates and completion statuses.
Actions = Activities:
Use the Activities object to assign tasks and actions to staff members.
Create Task records for actions related to the grant, such as follow-ups, meetings, and communications.
This configuration ensures that all aspects of the grant lifecycle are tracked effectively within Salesforce, leveraging NPSP's capabilities to manage opportunities, payments, deliverables, and activities.
Reference:
Salesforce Nonprofit Success Pack Documentation: Detailed instructions on using Opportunities, Payments, Deliverables, and Activities in NPSP.
Salesforce Help Documentation: Opportunities, Activities, Payments, Deliverables.
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NEW QUESTION # 77
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