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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Interaction Design | 14% | - Defining user flows and interactions - Creating wireframes and prototypes - Designing effective page layouts |
| Topic 2: Discovery | 13% | - Identifying customer experience objectives and goals - Determining business needs and user needs - Analyzing existing user experiences and identifying gaps |
| Topic 3: Configuration and Customization | 10% | - Configuring Lightning pages and apps for optimal UX - Understanding declarative customization options for UX |
| Topic 4: Salesforce Lightning Design System | 13% | - Identifying the purpose and resources of SLDS - Applying SLDS components and patterns |
| Topic 5: UX Fundamentals | 16% | - Describing the user-centered design process - Understanding accessibility standards and guidelines - Identifying user interface design principles |
| Topic 6: Information Architecture | 12% | - Creating effective labeling and categorization systems - Designing site maps and navigation structures |
| Topic 7: Visual Design | 11% | - Applying Salesforce Lightning Design System (SLDS) - Designing responsive and mobile-friendly interfaces |
| Topic 8: Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
>> Plat-UX-101 Examcollection Questions Answers <<
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NEW QUESTION # 81
Cloud Kicks (CK) has been tracking the details of its storage facilities in an Excel sheet, where each facility is represented as a row and the details about each facility are represented by columns.
How should CK store this information in Salesforce?
Answer: C
Explanation:
The best way to store the information of Cloud Kicks' storage facilities in Salesforce is to use objects to represent storage facilities and fields to store facility details.This is because objects and fields in Salesforce are analogous to database tables and columns, respectively1.Each object contains a set of fields that store data values, and each record is an instance of an object1. Therefore, if Cloud Kicks wants to store the same information that they have in their Excel sheet, they can create a custom object called Storage Facility, and add fields for each detail that they want to track, such as location, capacity, inventory, and so on. Then, they can create records for each storage facility and populate the fields with the corresponding data.This way, they can store and manage their data in a structured and consistent way, and leverage the features and benefits of Salesforce, such as reports, dashboards, automation, and security23.
Using objects to represent facility details and fields to store storage facilities is not a valid option, as it does not make sense to use objects as data values.Objects are meant to represent entities or concepts, not attributes or properties1. Using objects to represent both storage facilities and facility details is also not a good option, as it would create unnecessary complexity and redundancy in the data model.Objects can be related to each other through various types of relationships, such as lookup, master-detail, or many-to-many4. However, in this case, there is no need to create a separate object for each facility detail, as they are not independent entities, but rather characteristics of the storage facilitiesCreating a separate object for each detail would also require creating more fields, records, and relationships, which would increase the maintenance and storage costs, and reduce the performance and usability of the system5.Reference:
Learn All About Objects and Fields in Salesforce - Forcetalks
Mastering Salesforce CRM Administration - Packt Subscription
Overview of Salesforce Objects and Fields
Object Reference for the Salesforce Platform
Understand Custom & Standard Objects Unit | Salesforce Trailhead
NEW QUESTION # 82
Cloud Kicks is considering using Learning Paths functionality to assign learning content to employees as part of its onboarding process. Which feature could be assigned to learners?
Answer: C
Explanation:
The correct answer is A. Trailhead modules. The study guide explicitly identifies Trailhead modules as the content that can be assigned to learners through Learning Paths in this onboarding scenario.
The question is testing the distinction between Salesforce learning content that can be incorporated directly into an employee learning assignment and other forms of Trailhead achievement or assessment. Within the guide's framing, Learning Paths is being used as an onboarding mechanism, so the appropriate assigned resource is a structured Trailhead module.
Modules are suited to an onboarding context because they represent defined learning content around a subject area. The requirement is not merely to give employees an environment in which to experiment or to require a larger credential-oriented achievement. Instead, Cloud Kicks wants to assign learning material as part of a managed learning experience.
Option B, hands-on challenges, describes a specific assessment/activity format rather than the assignment type selected by the guide. Option C, Superbadges, represents a broader accomplishment and is not the answer keyed for Learning Paths here.
Therefore, when the objective is to assign structured onboarding learning through Learning Paths, the study guide points to Trailhead modules.
Study Guide reference/topics: Learning Paths, employee onboarding, Trailhead modules, assigned learning, Declarative Design.
NEW QUESTION # 83
During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reportsusing the global search bar.
What should be done to improve their experience?
Answer: D
Explanation:
The best option for improving the user experience of looking for and viewing commonly used reports is to update the Home page with access to commonly used reports. This way, the user can quickly access the reports they need without having to use the global search bar every time. This also follows the principle of designing for the user's goals and tasks, which is one of the learning objectives for the Salesforce User Experience Designer certification.[Design for the User's Goals and Tasks], [Change or Add Report Chart and Dashboard Components to Home Page]
https://trailhead.salesforce.com/en/content/learn/modules/ux-designer-certification-prep/design-for-the-users-goals-and-tasks
NEW QUESTION # 84
Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries role hierarchy to control data visibility. In the new fiscal year, UC is planned to reorganize the roles and reassign accounts owners. Which two points should an architect consider in this situation?
Which two point should an Architect consider in this situation?
Choose 2 answers
Answer: B,D
Explanation:
Changing the role hierarchy and reassigning account owners can have a significant impact on the data visibility and performance of Salesforce. An architect should consider the following points in this situation:
Changing complex role hierarchy can cause a high level of sharing recalculation.Depending on the sharing settings, roles can control the level of visibility that users have into the Salesforce data. Users at any given role level can view, edit, and report on all data owned by or shared with users below them in the role hierarchy, unless the sharing model for an object specifies otherwise. When the role hierarchy is changed, Salesforce must recalculate the sharing rules and group membership for all the affected users and records, which can take a long time and consume a lot of system resources.Therefore, changing a complex role hierarchy should be done carefully and preferably during off-peak hours1.
Replacing account records ownerships massively can cause data skew.Data skew occurs when more than 10,000 child records are related to the same parent record, or more than 10,000 records of any object are owned by a single user. This can cause performance issues, such as locking, timeouts, and failures, when updating or sharing those records. When account owners are reassigned massively, it can create or worsen data skew, especially if the accounts have many child records, such as contacts and opportunities.Therefore, replacing account records ownerships massively should be avoided or minimized23.
1: [Design Your Data Model Unit | Salesforce Trailhead]
2: [Data Skew in Salesforce - Why it Matters | Salesforce Ben]
3: [Ownership Data Skew | Designing Record Access for Enterprise Scale | Salesforce Developers]
NEW QUESTION # 85
A UX Designer wants to explore sample code for Lightning components and see how changing to code affects the visual appearance in real time, without deploying any code to a Salesforce org.
Whichtwo resources should help accomplish this?
Choose 2 answers
Answer: A,D
Explanation:
Two resources that can help a UX Designer to explore sample code for Lightning components and see how changing the code affects the visual appearance in real time, without deploying any code to a Salesforce org, are:
Lightning Design System Website. The Lightning Design System website is a resource that provides design guidelines, UI components, and code samples for building Lightning applications. The website also features a live code editor that allows the designer to edit and preview the code for Lightning web components and Aura components, and see the changes reflected in the browser instantly. The live code editor also provides syntax highlighting, auto-completion, and error checking features. The designer can use the Lightning Design System website to experiment with different code snippets and learn how to apply the design principles and best practices for Lightning components.Lightning Design System Website, [UX Designer Certification Prep: Salesforce Design System] Local Development Server. The Local Development Server is a resource that allows the designer to build, run, and test Lightning web components without deploying them to a Salesforce org. The Local Development Server is a CLI plug-in that creates a local web server that serves the Lightning web components from the local file system. The designer can use the Local Development Server to edit the code for Lightning web components in their preferred code editor, such as Visual Studio Code, and see the changes updated in the browser automatically. The Local Development Server also supports hot reloading, which preserves the component state and the browser session during code changes. The designer can use the Local Development Server to speed up the development and testing process and to debug the code for Lightning web components.Local Development Server, [UX Designer Certification Prep: User Testing and Evaluation] The Lightning Web Component Recipes App and the Developer Center's Lightning Component Library are not resources that can help a UX Designer to explore sample code for Lightning components and see how changing the code affects the visual appearance in real time, without deploying any code to a Salesforce org. The Lightning Web Component Recipes App is a sample application that showcases the functionality and best practices for Lightning web components. The Developer Center's Lightning Component Library is a reference guide that provides documentation and examples for Lightning web components and Aura components. However, neither of these resources allow the designer to edit and preview the code in real time, as they require the code to be deployed to a Salesforce org or a scratch org first.Lightning Web Component Recipes App,Developer Center's Lightning Component Library, [UX Designer Certification Prep: User Testing and Evaluation]Lightning Design System Website,Local Development Server,Lightning Web Component Recipes App,Developer Center's Lightning Component Library, [UX Designer Certification Prep: Salesforce Design System], [UX Designer Certification Prep: User Testing and Evaluation]
NEW QUESTION # 86
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