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| Section | Weight | Objectives |
|---|---|---|
| Preparing an ISO 14001 audit | 15% | - Document review and preparation of checklist - Defining audit objectives, scope and criteria - Audit planning and resource allocation |
| Managing an ISO 14001 audit program | 5% | - Monitoring and improving audit program - Planning and implementing audit program |
| Fundamental principles and concepts of an environmental management system | 15% | - Principles of environmental management - Concepts of EMS and process approach - Continual improvement and sustainability |
| Fundamental audit concepts and principles | 15% | - Roles and responsibilities in auditing - Independence, objectivity and evidence-based approach - Audit principles and ethics |
| Closing an ISO 14001 audit | 10% | - Follow-up and corrective action verification - Evaluating findings and forming conclusions - Closing meeting and reporting |
| Conducting an ISO 14001 audit | 15% | - Generating audit findings and observations - Collecting and verifying audit evidence - Opening meeting and communication |
| Environmental management system requirements (ISO 14001:2015) | 25% | - Performance evaluation and improvement - Planning and risk management - Leadership and commitment - Operation and control - Context of the organization - Support and resources |
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질문 # 47
Which one of the following options best describes the main purpose of a Stage 2 third-party audit?
정답：A
설명：
According to ISO/IEC 17021-1:2015 (used alongside ISO 14001 for certification audits), the certification process includes Stage 1 and Stage 2 audits:
The purpose of the Stage 1 audit is to review the management system documentation and assess the organization's preparedness for Stage 2.
The Stage 2 audit's main objective is to evaluate the implementation, including the effectiveness, of the organization's management system. This includes assessing conformity with all the requirements of ISO
14001:2015.
As per ISO/IEC 17021-1:2015 Clause 9.3.2.2.2:
"The stage 2 audit shall take place at the site(s) of the organization. It shall include at least the following:
information and evidence about conformity to all requirements of the applicable management system standard." Thus, the Stage 2 audit is where auditors identify nonconformities and gather evidence to support certification decisions.
Reference: ISO/IEC 17021-1:2015 Clause 9.3.2.2.2; ISO 14001 Lead Auditor Course Guide - Certification Process Module.
질문 # 48
A huge public library established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit to the Director as the last interview before the closing meeting.
During the interview with the Director, you audit clause 6.2 (Objectives and planning to achieve them). The dialogue is as follows:
You: Could you please tell me which were the environmental objectives defined for last year and show evidence of their achievement?
Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste in four categories: paper, plastics, metals, food - before, we had only three (plastic and paper were disposed together). We developed an Action Plan to achieve this objective.
Which six of the questions would you ask related to the Action Plan?
정답：B,C,E,G,H,J
질문 # 49
You are leading a recertification audit of XM, a manufacturer of cosmetic products. After the initial certification, XM moved to another site.
After the opening meeting, you are visiting the new site with the production manager (PM). The dialogue is as follows:
You: It seems that you are doing some work in the right-hand corner of the site.
PM: Yes, when we moved to this site, there was a very old, three-story building; it was almost empty, and we decided to demolish it and build a new office for the administrative personnel. DEMO services are doing the job, which is almost over.
You: Do you know what the old building was used for?
PM: I was told that it was a warehouse for chemical storage, including a laboratory and toilets for the personnel. It also had a chimney. I do not know what for.
You: Did you consider it necessary to refer to some parts of the EMS for this work?
PM: No, we were busy moving all the equipment and materials to the new site. We did not have time to care about something that was going to disappear.
Which four audit trail issues would you follow?
정답：A,B,D,H
설명：
In accordance with ISO 14001:2015 Clause 8.1 (Operational planning and control) and Clause 6.1.2 (Environmental aspects), an organization must evaluate environmental aspects and establish operational controls for contractor activities performing work under its control.
The four selected audit trails directly address the key environmental risks associated with site demolition involving historical chemical storage and potential contamination:
* XM ' s contract with DEMO to conduct the work (Option B): Evaluates whether environmental controls, waste management standards, and compliance obligations were contractually specified under operational control requirements (Clause 8.1).
* XM ' s supervision of DEMO when doing the work (Option C): Verifies if XM exercised adequate oversight and monitoring over contractor activities to control environmental risks during demolition (Clause 8.1 / Clause 9.1.1).
* Environmental impacts related to the demolition (Option F): Investigates whether potential impacts (e.g., hazardous waste disposal, asbestos handling, soil/groundwater contamination from chemical residue, or chimney emissions) were identified and evaluated (Clause 6.1.2).
* Regulatory approval for DEMO ' s activities (Option H): Checks compliance obligations regarding statutory permits, waste transfer notes, or demolition licenses required by environmental authorities (Clause 6.1.3).
Irrelevant options such as DEMO's environmental or quality policies, DEMO ' s business profile, or auditing DEMO ' s head office personnel fall outside the boundary of auditing XM ' s management system control over its site activities.
References: ISO 14001:2015 Clauses 6.1.2 (Environmental aspects), 6.1.3 (Compliance obligations), 8.1 (Operational planning and control), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Managing Contractors and Audit Trails).
질문 # 50
A group of 22 Italian restaurants in downtown San Francisco (US) established an EMS following the requirements of ISO 14001. You are performing an internal audit before the fourth certification cycle. The audit plan included an audit of the General Manager (GM) as the last interview before the closing meeting.
During the interview with the GM, you audit clause 10.3 (Continual improvement). The dialogue is as follows.
You: Could you please tell me how did you improve the EMS to enhance environmental performance (Clause
10.3)?
GM: One way to improve the EMS is to improve one or several of its processes. We decided to improve the water-consuming processes in all our branches. We use water in many of our processes (e.g. to wash our kitchens, our cutlery, plates, and glasses, to keep our floors clean). The idea was to review these processes in detail to reduce the amount of water used per customer. Each of the 22 branches sent us their results, we analysed the data and found out that the average water consumption per customer was reduced by 13%; therefore, we improved our environmental performance. We are happy about that.
You: What about the results in each branch?
GM: Have a look at this table:
Analysing this table, what would be your decision related to raising nonconformities to clause 10.3? Select two.
정답：A,C
질문 # 51
When calculating an ISO 14001 third-party initial audit duration, which two of the following statements are true?
정답：B,E
설명：
In accordance with IAF MD 5 (Determination of Audit Time of Quality, Environmental, and OH & S Management Systems) and ISO/IEC 17021-1 requirements, certification bodies must determine audit duration based on specific, standardized parameters.
Option A is true because process complexity-derived from the scale and severity of potential environmental impacts and aspects-is a primary factor in calculating base auditor days. Option F is true because the number of physical or virtual sites, multi-site sampling eligibility, and geographic distribution directly determine total audit time calculation.
Option B is false because travel time (commuting to/from the audit location) is explicitly excluded from effective audit time duration calculation. Option C is false because time allocated for technical experts acting in an advisory role (without auditing capability) cannot be counted toward meeting the minimum required auditor time. Option D is false because the overall effective workforce size, rather than the specific size of the environmental team, is used to determine initial audit duration. Option E is false because for an initial certification audit, there are no " previous audit results " within the certification cycle to factor in.
References: IAF MD 5:2019 (Determination of Audit Time), ISO/IEC 17021-1:2015 Clause 9.1.4 (Audit time determination), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Audit Programme Planning and Duration Calculation).
질문 # 52
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