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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Call Control | 25% | - Describe Mobile and Remote Access (MRA) - Configure globalized call routing in CUCM (Route patterns, Translation patterns, Standard Local Route Group) - Implement toll fraud prevention on CUCM - Describe the Cisco Unified Communications Manager (CUCM) digit analysis process |
| Topic 2: Cisco IOS XE Gateway and Media Resources | 15% | - Describe IOS XE media resources (Conferencing, MOH, Transcoding) - Troubleshoot IOS XE dial plans and dial peer matching - Configure voice gateway elements (DTMF, Voice translation rules, Codec preference lists, VoIP and POTS dial peers) |
| Topic 3: Collaboration Applications | 5% | - Configure Cisco Unity Connection (MWI, SIP integration) - Configure Cisco Jabber (Switching modes, Deployment modes) |
| Topic 4: Infrastructure and Design | 20% | - Describe the key design elements of the following: Sizing, Bandwidth, High availability, Disaster recovery, Dial plan, Security (certificates, SRTP, TLS) - Describe the purpose of Edge devices in the Cisco Collaboration architecture (Expressway, CUBE) - Troubleshoot network components in a Cisco collaboration solution (DNS, NTP, CDP/LLDP, IP connectivity, Firewall traversal) |
| Topic 5: Quality of Service (QoS) | 15% | - Describe problems that can lead to poor voice and video quality (Jitter, Latency, Packet loss) - Describe the QoS requirements for these applications (Voice, Video, Data) - Describe the class models for providing QoS (DiffServ, IntServ) - Configure LLQ (class map, policy map, service policy) |
| Topic 6: Protocols, Codecs, and Endpoints | 20% | - Configure and troubleshoot endpoint registration (On-premises, CUCM, Expressway) - Identify the appropriate codec for a given scenario (G.711, G.729, Opus) - Troubleshoot these elements of a SIP conversation (SDP, Offer/Answer model, DTMF, Early media) - Describe SIP interworking between CUCM and Cisco Expressway |
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NEW QUESTION # 462 
Refer to the exhibit. A collaboration engineer is configuring the Cisco UCM IM and Presence Service. Which two steps complete the configuration of the SIP trunk security profile? (Choose two.)
Answer: A,E
NEW QUESTION # 463
A company deploys centralized cisco ucm architecture for a hub location and two remote sites.
* The company has only one ITSP connection at the hub connection, and ITSP supports only G.711 calls
* Remote site A has a 1-Gbps fiber connection to the hub connection and calls to and from remote side A use G.711 codec
* Remote site B has a 1 T1 connection to the hub location and calls to and from remote site B use G.729 codec Based on the provided guidance, a Cisco voice engineer must design media resource management for the customer. What is the method that needs to be followed?
Answer: A
NEW QUESTION # 464
What is a capability of a Cisco Unity Connection system call handler?
Answer: A
Explanation:
A Cisco Unity Connection system call handler provides the capability to answer incoming calls, interact with callers using prerecorded greetings or menu options, and route calls based on caller input. It can also take voicemail messages if necessary.
Key Functions of a System Call Handler:
- Answering Calls: The call handler answers calls based on predefined rules, such as specific schedules (e.g., business hours, after hours).
- Interactive Voice Response (IVR): The call handler can offer options like "Press 1 for Sales, Press 2 for Support," allowing the caller to route their own call using touch-tone input.
- Taking Messages: If the destination is unavailable or if routing fails, the call handler can take messages and store them in Unity Connection mailboxes.
Reference:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/administration/guide/b_14c ucsag/b_14cucsag_chapter_0111.html
NEW QUESTION # 465
Endpoint A is attempting to call endpoint B.
Endpoint A only supports G.711ulaw with a packetization rate of 20 ms, and endpoint B supports packetization rate of 30 ms for G.711ulaw. Which two media are resources are allocated to normalize packetization rates through transrating?
Answer: A,D
NEW QUESTION # 466
An engineer troubleshoots a Cisco Jabber login problem on a Windows PC. The login fails with the error message "Cannot find your services automatically. Click advanced settings to set up manually " Which action should the engineer take first?
Answer: A
NEW QUESTION # 467
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