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Salesforce Plat-Admn-301 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Platform Administrator II
Exam Number:Plat-Admn-301
Exam Duration:105 minutes
Passing Score:65%
Exam Format:Multiple Choice, Multiple Select
Exam Price:USD $200
Related Certifications:Salesforce Certified CPQ Administrator
Salesforce Certified Platform Administrator
Salesforce Certified Platform App Builder
Available Languages:English, Japanese
Real Exam Qty:60 scored questions plus up to 5 unscored questions
Certificate Validity Period:Requires periodic maintenance via Trailhead maintenance modules
Sample Questions:Salesforce Plat-Admn-301 Sample Questions
Exam Way:Online proctored exam or onsite testing center delivery
Pre Condition:Candidates must hold the Salesforce Certified Platform Administrator certification before taking this exam.
Official Syllabus URL:https://trailhead.salesforce.com/credentials/advancedadministrator

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Salesforce Plat-Admn-301 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Cloud Applications: This section of the exam measures skills of Salesforce Consultant and covers the standard Salesforce capabilities that support sales and service operations. It includes features such as products, price books, schedules, orders, quotes, and the tools that help with forecasting and territory management. The section also describes how to create Salesforce Knowledge articles, manage entitlements, support service workflows, and enable interactions through chat, case feed, Omni-Channel, console apps, and Experience Cloud sites. It also introduces the broader Salesforce suite that extends core platform functionality.
Topic 2
  • Environment Management and Deployment: This section of the exam measures skills of Salesforce Administrator and covers moving metadata between environments using tools such as sandboxes, change sets, and managed or unmanaged AppExchange packages. It explains the capabilities and best practices related to deploying changes through change sets to ensure smooth and controlled migrations.
Topic 3
  • Objects and Applications: This section of the exam measures the skills of a Salesforce Business Analyst and covers selecting appropriate object and application-level solutions to meet business needs. It focuses on identifying when to use master-detail relationships, lookups, junction objects, related lists, record types, Schema Builder, and Object Creator. The section also includes improving UI and user experience using App Manager, Lightning App Builder, Dynamic Forms, standard Lightning components, console apps, and tools like the Lightning page analyze button.

Salesforce Certified Platform Administrator II Sample Questions (Q132-Q137):

NEW QUESTION # 132
Which two ways can an administrator review the page performance for a Lightning record page?
Choose 2 answers

Answer: B,D

Explanation:
To review the performance of a Lightning record page, administrators can utilize two key tools:
* Lightning Usage App:
* The Lightning Usage App provides insights into user engagement and performance metrics for Lightning Experience.
* Within this app, administrators can view specific metrics related to page load times and other performance factors.
* This is a helpful resource for tracking usage and identifying potential issues with page speed or performance across the org.
* Analyze Button:
* The Analyze button is available within the Lightning App Builder when editing a Lightning record page.
* By clicking this button, administrators can run a performance analysis on the page layout, which provides specific recommendations for optimizing page load times and improving overall user experience.
* The tool evaluates components, their configuration, and potential sources of delay, giving direct feedback on areas to improve.
These two options directly provide performance analysis capabilities for Lightning record pages. The other options listed do not offer direct access to page performance metrics:
* Activation Button is used for setting page visibility rules and activating a page, not for performance analysis.
* Pages Menu helps in navigating and managing pages but does not provide performance metrics.
Using both the Lightning Usage App and the Analyze button allows administrators to comprehensively review and optimize Lightning page performance for improved user experience.
Reference: As indicated in Salesforce documentation, the Analyze button within the Lightning App Builder and the Lightning Usage App are the recommended tools for reviewing and optimizing Lightning page performance.


NEW QUESTION # 133
What should an administrator do to keep secure fields protected in email templates'?

Answer: D

Explanation:
To ensure that secure fields remain protected in email templates, administrators should remove the fields from the email. Email templates can expose sensitive information if they contain fields with secure data. By excluding these fields, administrators can prevent unauthorized access to sensitive information through email communication.
* Removing Secure Fields from Email Templates:
* When creating or updating email templates, administrators should carefully assess the fields included and remove any that contain sensitive information, such as encrypted fields or fields that contain Personal Identifiable Information (PII).
* This approach ensures that secure information is not unintentionally shared via email, aligning with best practices for data security and minimizing exposure risks.
* Implications of Including Secure Data in Emails:
* Secure fields, particularly those that contain sensitive or confidential information, should be restricted from emails to avoid potential data breaches.
* Email communication often lacks the same security controls as the Salesforce platform, making it essential to limit the sharing of sensitive data.
Incorrect options:
* Implement GDPR: While GDPR compliance ensures proper data handling practices, it does not directly prevent secure fields from being included in emails.
* Set up an approval process for email alerts: An approval process can control the sending of email alerts but does not inherently protect secure fields within the email content.
* Use classic encrypted fields: Encrypted fields add a layer of security for data at rest within Salesforce but do not provide specific protections for data included in email templates. Moreover, encrypted fields cannot be referenced in email templates.
In conclusion, the most effective way to ensure that secure fields are not exposed through email templates is to remove these fields from the template altogether, avoiding the inclusion of sensitive data in email communications.
Reference: As per Salesforce's best practices for handling secure data, email templates should avoid referencing secure fields to prevent unauthorized data exposure.


NEW QUESTION # 134
An administrator is using the Dev Console Log Inspector to troubleshoot a Process Builder.
What event type should the administrator look for in the event column?

Answer: C

Explanation:
The Dev Console Log Inspector is a tool that allows you to view and analyze debug logs in a graphical interface. Debug logs contain information about database operations, system processes, and errors that occur when executing a transaction or running unit tests. To troubleshoot a process builder, the administrator should look for event types beginning with FLOW in the event column. These event types indicate the start and end of a flow interview, as well as any flow elements, faults, or decisions that occur during the execution.
References: https://help.salesforce.com/s/articleView?id=sf.code_dev_console_log_inspector.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.code_debug_log_event_types.htm&type=5


NEW QUESTION # 135
A user at Ursa Major Solar is experiencing a flow error while trying to process a record to the next status. The users with the same access can process records without any errors.
What should the administrator do to troubleshoot the issue?

Answer: D

Explanation:
The flow debug option is a tool that allows you to test and troubleshoot your flow by running it in debug mode and inspecting the values of variables and resources at each step. You can also set the debug mode to run as another user and see how the flow behaves for different users with different permissions and settings.
In this case, using the flow debug option and setting the selection to run as another user can help identify why one user is experiencing a flow error while others are not. References: https://help.salesforce.com/s
/articleView?id=sf.flow_debug.htm&type=5


NEW QUESTION # 136
AW Computing has implemented the Contacts to Multiple Accounts functionality. Users should be able to distinguish between contacts and related contacts.
What should the administrator do to configure the account page layout?

Answer: B

Explanation:
Displaying the related contacts related list and adding the direct field will allow users to distinguish between contacts and related contacts. The related contacts related list shows all contacts that are related to an account, either directly or indirectly. The direct field indicates whether a contact is directly associated with an account or not. By adding this field to the related list, users can easily see which contacts are direct and which are not.
References: https://help.salesforce.com/s/articleView?id=sf.contacts_multiple_accounts.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.contacts_multiple_accounts_direct_field.htm&type=5


NEW QUESTION # 137
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