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| Section | Weight | Objectives |
|---|---|---|
| Design System Implementation | 20% | - Leverage SLDS and design standards
|
| Discovery | 13% | - Gather user requirements and plan design strategy
|
| Testing | 11% | - Validate and test designs
|
| Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Declarative Design | 27% | - Design using Salesforce declarative tools
|
| Strategy and Governance | 17% | - Define UX strategy and governance
|
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NEW QUESTION # 153
Cloud Kicks requires a custom image to be added to a record detail page, making it easier for the company to visually identify its current membership level. Which platform tools should be used to achieve this requirement?
Answer: A
Explanation:
The study guide identifies A. Formula Field, Static Resource, and Object Page Layout as the correct combination. The scenario requires the record detail page to show a custom visual indicator that changes according to the current membership level. The tools selected in the guide support that requirement declaratively.
A Static Resource can hold the image assets required for the membership indicators. A Formula Field can determine which visual representation should be shown according to the data stored on the record. The resulting field can then be positioned on the relevant Object Page Layout so that users see the membership indicator as part of the record experience.
Option B refers to an Image Field and Dynamic Forms, but that combination is not the platform approach selected by the study guide for deriving the displayed image from membership-level logic.
Option C introduces Lightning components and SLDS icons. That could imply a more customized implementation, while the guide favors the simpler declarative combination of formula, resource, and layout configuration.
The UX value is immediate recognition: a visual membership indicator can communicate status faster than requiring users to interpret raw field values.
Study Guide reference/topics: Formula Fields, Static Resources, page layouts, visual status indicators, Declarative Design.
NEW QUESTION # 154
The service team at Cloud Kicks has complained about the quantity of list views available, ,making it hard find the relevant ones.
In which two ways should their experience be improved? Choose 2 answers
Answer: B,C
Explanation:
To improve the experience of the service team at Cloud Kicks, their UX Designer should do the following12:
B) Share list views to Public Groups and only add relevant users. This will help to organize and manage the list views based on the roles and responsibilities of the service team members, and to avoid cluttering their list view menu with unnecessary or irrelevant list views.Public Groups are collections of users, roles, or other groups that can be used to share list views, reports, dashboards, and other records3.
C) Remove irrelevant public list views. This will help to reduce the number of list views available, and to make it easier for the service team members to find the relevant ones. Irrelevant public list views are those that are outdated, duplicated, unused, or not applicable to the service team's needs or goals.
NEW QUESTION # 155
A UX Designer wants to communicate the value of diversity, inclusion, and equality in design. Which business outcomes represent these values?
Answer: B
Explanation:
The study guide selects B. Economic growth, greater market share, and less employee turnover as the business outcomes representing the value of diversity, inclusion, and equality in design.
The option is internally consistent because each listed outcome is positive from an organizational perspective:
business growth, broader market reach, and improved employee retention.
Option A includes lower market share, which conflicts with the positive business-value framing of the question. Even though inclusive recruitment is itself presented positively, the overall combination is not the one identified by the study guide.
Option C includes more employee turnover, which similarly represents an undesirable organizational outcome and therefore does not align with the intended value proposition.
The question is not asking only about ethical design principles; it is asking how those principles can be framed in terms of business outcomes. The guide therefore connects diversity, inclusion, and equality with both organizational sustainability and market performance.
For the UX Designer, the implication is that inclusive design considerations can be communicated to stakeholders not only as design responsibilities but also through outcomes meaningful to the organization.
Study Guide reference/topics: Diversity, inclusion, equality, business outcomes, inclusive design, Human- Centered Design.
NEW QUESTION # 156
Cloud Kicks (CK) wants to integrate learning in the flow of work and is considering using In-App Learning functionality. CK wants to assign learning content to employees as part of its onboarding process.
Which two features could be assignedto learners? Choose 2 answers
Answer: C,D
Explanation:
CK can assign learning content to employees using In-App Learning functionality in the following two ways:
Trailmixes: Trailmixes are custom learning paths that can include modules, projects, trails, and even external links. CK can create and assign trailmixes to learners based on their roles, goals, or interests. Learners can access trailmixes from the Learning Home or the Guidance Center in Salesforce.
Modules/Badges: Modules are units of instruction that cover specific topics and skills. Badges are earned by completing modules or projects. CK can assign modules or badges to learners to help them learn specific features or functionalities in Salesforce. Learners can access modules or badges from the Learning Home or the Guidance Center in Salesforce.Reference:
In-App Guidance in Lightning Experience
Learn MOAR in Spring '21 with In-App Learning
Enable Users to Learn in the Flow of Work
NEW QUESTION # 157
Cloud Kicks is considering using Learning Paths functionality to assign learning content to employees as part of its onboarding process.
Which feature could be assigned to learners'
Answer: B
Explanation:
Salesforce's Learning Paths functionality is designed to personalize the learning experience within the Salesforce environment by guiding users through curated content relevant to their role and learning objectives. For employees, especially as part of an onboarding process, the following feature could be particularly useful:
Trailhead modules: Trailhead is Salesforce's online learning platform that offers modules covering a wide range of topics related to Salesforce products, best practices, and general business skills. Assigning Trailhead modules through Learning Paths allows for structured and guided learning tailored to the employee's specific needs and roles, making it an ideal choice for onboarding.
While hands-on challenges (option B) and Superbadges (option C) are also part of the Trailhead ecosystem and valuable for learning, they are more suited for testing and validating skills after completing foundational modules, rather than as initial assigned learning content in an onboarding process.
Reference:Salesforce Trailhead provides extensive resources and guides on how to use Trailhead for learning and development, including setting up Learning Paths for employees. The Trailhead website offers detailed information on modules, hands-on challenges, and Superbadges, which can be leveraged to create a comprehensive onboarding experience.
NEW QUESTION # 158
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