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| Section | Weight | Objectives |
|---|---|---|
| User Lifecycle Management | 14% | - Handle user onboarding and offboarding - Manage user roles and admin roles - Configure user provisioning and deprovisioning - Configure single sign-on (SSO) and identity management |
| Workspace Administration | 9% | - Configure workspace-level and org-level policies - Understand Enterprise Grid organization vs single workspace - Manage workspace settings and configurations |
| Fundamentals | 9% | - Understand Slack roles and responsibilities - Differentiate between Slack plans and features - Navigate the Slack Admin console |
| Channel & User Group Administration | 28% | - Configure channel management policies - Implement channel naming conventions and best practices - Manage user groups and channel permissions - Convert public channels to private channels - Manage default channels and required channels |
| Security | 15% | - Configure domain and IP restrictions - Enable multi-factor authentication (MFA) - Manage DLP (Data Loss Prevention) and retention policies - Monitor and audit workspace activity - Configure security policies and compliance settings |
| App Administration | 10% | - Understand Slack Connect for inter-organization collaboration - Manage integrations and workflows - Configure app permissions and settings - Manage app approvals and app directory |
| Enabling Slack Success | 15% | - Promote best practices and user adoption - Use analytics and reporting to measure engagement - Create help channels for user support - Drive organizational collaboration and productivity |
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NEW QUESTION # 182
You're a Workspace Owner, responsible for setting up your company's Slack Business+ workspace for the first time.
You want admins to have visibility into request approvals (for invites, apps, Slack Connect, etc.).
What is the best way to set up an approval process within Slack that will require the least effort?
Answer: B
Explanation:
By default, Slack automatically routes requests (for apps, Slack Connect, invitations) to Workspace Admins via Slackbot:
"Approval requests are automatically sent to Workspace Admins and Owners via direct message from Slackbot for easy tracking and approval." No additional setup (A, C, D) is necessary unless a custom process is required.
(Reference: Slack Administration Study Guide - Managing Approval Requests)
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NEW QUESTION # 183
You're an Org Admin in your Slack Enterprise Grid org.
Your security team has requested that all new Slack Connect channels only be approved by Org Admins and Org Owners.
What should you do?
(Select the best answer.)
Answer: A
Explanation:
Slack's default permissions for Slack Connect channel approvals state:
"Only Org Admins and Org Owners can approve Slack Connect channels by default in an Enterprise Grid organization." No manual forwarding or private channel workflows are needed if using defaults (B, D). Changing permissions to let Workspace Admins/Owners approve (A) would contradict the requirement.
(Reference: Slack Administration Study Guide - Slack Connect and Admin Permissions)
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NEW QUESTION # 184
You're an Org Admin for your university's Slack Enterprise Grid organization.
You want to measure Slack adoption for incoming students one month into the school year.
What is the best option to measure adoption analytics?
Answer: A
Explanation:
Slack's official analytics guidelines recommend:
"The average number of active days per user is a strong measure of engagement and adoption." Number of DMs (A) focuses only on private messaging, not overall adoption. Channel/workspace membership (B) doesn't measure activity. New workspace creation (D) is not typically relevant to students and is often disabled.
(Reference: Slack Administration Study Guide - User Activity Analytics)
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NEW QUESTION # 185
Which Slack plan(s) support the Legal Holds feature?
Answer: D
Explanation:
According to Slack's official documentation regarding Legal Holds:
"The Legal Holds feature is only available on the Enterprise Grid plan. Legal holds allow Workspace Owners and Org Owners to preserve messages and files of specific users for compliance and legal purposes." Legal Holds are a critical feature for enterprises with compliance requirements, and they are not available on the Free, Pro, or Business+ plans.
(Reference: Slack Administration Study Guide - Security, Compliance, and Legal Holds)
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NEW QUESTION # 186
Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?
Answer: D
Explanation:
Using Workflow Builder is the best way to:
"Automatically send onboarding messages when users join a channel, providing them with key guidelines like how to use Slack appropriately without requiring manual monitoring." This automates onboarding at scale and reduces Nicole's workload as hiring ramps up.
(Reference: Slack Administration Study Guide - Onboarding Best Practices and Workflow Automation)
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NEW QUESTION # 187
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