New Apple Apple-Device-Support Exam Sample, New Apple-Device-Support Test Review

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
Topic 2
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 3
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 4
  • Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 5
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 6
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 7
  • iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 8
  • Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 9
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 10
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 11
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 12
  • Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.

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Apple Apple-Device-Support Questions - For Best Result [2026]

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Apple Device Support Exam Sample Questions (Q167-Q172):

NEW QUESTION # 167
Which wireless authentication method allows a Mac to use digital certificates to authenticate to secure wireless networks?

Answer: C

Explanation:
WPA3 Enterprise is a wireless authentication method that allows a Mac to use digital certificates to authenticate to secure wireless networks. WPA3 Enterprise provides stronger confidentiality protections for traffic sent over the air, using 256-bit AES encryption when connecting to compatible wireless access points.
WPA3 Enterprise also supports 802.1X authentication protocols, such as EAP-TLS, which use digital certificates to verify the identity of the client and the server. WPA3 Enterprise is supported on Mac computers (late 2013 or later, with 802.11ac or later). References:
* Secure access to wireless networks
* How Apple devices join Wi-Fi networks


NEW QUESTION # 168
A user finds several Recovered Files folders in the Trash. What should you advise the user to do?

Answer: B

Explanation:
Recovered Files folders appear in Trash after a crash or improper shutdown, containing temporary files. Users should check for useful data (e.g., unsaved work) and then empty Trash to free space.
* Option A: Not malware-related.
* Option C: Preference files aren't involved.
* Option D: Immediate deletion risks data loss.
References: Apple Support - " If files appear in Trash " (support.apple.com/HT202121).


NEW QUESTION # 169
Which tool should you use first to troubleshoot Mail connectivity issues in macOS?

Answer: B

Explanation:
Connection Doctor is a built-in tool in Mail that helps you diagnose and fix problems with your email accounts and connections. It shows the status of each account, whether it is online or offline, and any errors that occurred. It also lets you test the connection to the incoming and outgoing mail servers, and view the details of the connection attempt. Connection Doctor is the first tool you should use when you encounter Mail connectivity issues in macOS, as it can help you identify the source and nature of the problem quickly and easily. References: = Apple Device Support Exam Prep Guide, page 11; [Mail User Guide for Mac], section
"Check the status of your email accounts".


NEW QUESTION # 170
Match the startup icons on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

Answer:

Explanation:


NEW QUESTION # 171
Where should you go in macOS to limit AirPlay Receiver ONLY to devices signed in to your Apple ID?

Answer: C


NEW QUESTION # 172
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