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Salesforce AP-207 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Test and Deploy Energy and Utilities Cloud Applications and Solutions13%- Testing and Deployment
  • 1. Manage UAT milestones
  • 2. Execute user acceptance testing
  • 3. Support go-live activities
  • 4. Identify deployment stakeholders
  • 5. Create deployment plans
  • 6. Validate Salesforce core and Vlocity components
Topic 2: Implementation38%- Platform Configuration
  • 1. Perform initial Salesforce and Energy and Utilities Cloud setup
  • 2. Enable order capture and contract management
  • 3. Integrate third-party systems
  • 4. Configure licenses and access
  • 5. Execute data migration
  • 6. Implement post-sales processes
  • 7. Configure products and pricing
Topic 3: Discovery13%- Business Needs Analysis
  • 1. Align stakeholder requirements
  • 2. Analyze current state processes and user journeys
  • 3. Identify gaps between current processes and Energy and Utilities Cloud capabilities
  • 4. Document customer business needs and desired outcomes
  • 5. Understand current state architecture
Topic 4: Solution Design36%- Architecture and Design
  • 1. Determine organizational security and data access considerations
  • 2. Define future state architecture
  • 3. Validate data model fitment
  • 4. Understand deployment tools and best practices
  • 5. Design future state business processes
  • 6. Map Energy and Utilities Cloud components to current architecture

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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions (Q49-Q54):

NEW QUESTION # 49
An energy company is implementing Energy and Utilities Cloud for its service center agents.
Which two of the following business processes should be part of their test scenarios?
Choose 2 answers

Answer: B,D


NEW QUESTION # 50
An energy company has implemented Energy and Utilities Cloud in its call center, and they're now considering extending Salesforce for their customer self-service portal.
What value would the Energy and Utilities Cloud Communities license provide compared to standard Salesforce Communities?

Answer: B

Explanation:
implementations simple and easy
Explanation:
The Energy and Utilities Cloud Communities license provides significant value by extending the same data model, user interfaces, integrations, and processes used in the call center to the self-service portal built with Salesforce Communities. This ensures a consistent and integrated experience across customer service touchpoints, enabling customers to access personalized services, manage their accounts, and interact with the utility provider through a self-service portal that mirrors the functionality available to call center agents. Reference = Salesforce Energy and Utilities Cloud documentation on community portals and self-service highlights the ability to extend call center capabilities to customer self-service platforms, providing a cohesive and efficient customer experience: https://www.salesforce.com/products/community-cloud/industries/energy-utilities/


NEW QUESTION # 51
An energy company is implementing the CPQ module of Energy and Utilities Cloud. The consultant set up the Advanced Rule on the Order with the Entity Filter type "Qualification." The filter selects the accounts with the condition CreatedDate < 365 days.
Which scenario should be executed during the testing phase?

Answer: D


NEW QUESTION # 52
A company's energy and utilities org uses Permission Set Licenses What are the two methods to control users access to features and functionality?

Answer: B,C

Explanation:
In Salesforce Energy and Utilities Cloud, as well as across the Salesforce platform, controlling user access to features and functionality can be effectively managed using Permission Sets and Permission Set Groups.
Permission Sets are collections of settings and permissions that grant access to various tools and functions within Salesforce. They can be used to extend users' access rights without altering their primary profile.
Permission Set Groups are a way to organize Permission Sets, making it easier to assign and manage access for users. They allow administrators to bundle multiple Permission Sets into a single assignment, streamlining the process of granting necessary permissions to users. These tools are essential for tailoring access controls to meet the specific needs of an organization and ensuring that users have the appropriate level of access to perform their roles. Reference = Salesforce documentation provides detailed information on managing user access with Permission Sets and Permission Set Groups, emphasizing their importance in configuring secure and functional access controls within the Salesforce platform: https://help.salesforce.com/articleView?id=perm_sets_overview.htm&type=5


NEW QUESTION # 53
An energy customer has purchased a new home and needs to transfer their service.
Which object needs a new record created to track service at the new location?

Answer: A


NEW QUESTION # 54
......

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