ITIL-4-Specialist-High-velocity-IT Exam Pass Guide | Cert ITIL-4-Specialist-High-velocity-IT Exam

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:

Certification Vendor:	PeopleCert
Exam Name:	PeopleCert ITIL® 4 Specialist: High-velocity IT Exam
Exam Number:	ITIL-4-Specialist-High-velocity-IT
Real Exam Qty:	40
Passing Score:	70% (28/40)
Exam Format:	Closed-book, Multiple-choice, Scenario-based questions
Exam Duration:	90 minutes
Related Certifications:	ITIL 4 Managing Professional ITIL 4 Foundation
Available Languages:	Chinese, Italian, German, Spanish, Polish, English, Portuguese, French, Japanese
Certificate Validity Period:	3 years
Exam Price:	Varies by region (~USD 400–550 equivalent)
Recommended Training:	PeopleCert Official ITIL 4 High Velocity IT Training AXELOS ITIL 4 Guidance Materials
Exam Registration:	PeopleCert ITIL Certification Portal
Sample Questions:	Peoplecert ITIL-4-Specialist-High-velocity-IT Sample Questions
Exam Way:	Online proctored or authorized test center (PeopleCert)
Pre Condition:	ITIL 4 Foundation certification is required
Official Syllabus URL:	https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Topic	Details
Topic 1	Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 2	ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 3	Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 4	High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 5	Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q24-Q29):

NEW QUESTION # 24
How can an organization facilitate positive outcomes and experiences throughout the customer journey?

A. By optimizing the use of resources during the service lifecycle
B. By understanding service consumer needs and desires
C. By being fair and transparent with costs
D. By ensuring key risks have been identified and addressed

Answer: B

NEW QUESTION # 25
Which is the BEST example of how the ' infrastructure and platform management ' practice uses the version control technique?

A. Updating firewall firmware in order to reduce technical debt
B. Creating a script to automate failover when a network link fails
C. Managing configuration settings during a network change
D. Automating virus detection to improve information integrity

Answer: C

Explanation:
Version control is used to manage changes to defined artifacts in a controlled, traceable, and recoverable way.
In infrastructure and platform management, one of the best examples is managing configuration settings during changes, especially where infrastructure as code or structured configuration management is used.
A is about security monitoring. B is a maintenance activity. C is automation, but the key aspect of version control is not merely writing a script; it is managing controlled versions of infrastructure-related definitions and settings. D most directly reflects the use of version control for infrastructure state and configuration changes.
This also aligns with ITIL's emphasis on information, tooling, and automation within practices .
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NEW QUESTION # 26
A team is evaluating commercial software products in an effort to improve communication and collaboration within the team. The members of the team cannot agree on the process that they should use to evaluate the products.
Which step should the team complete LAST?

A. Evaluate user feedback on product prototypes
B. Define requirements for configuring the product
C. Analyze the costs of implementing the product
D. Identify the technical compatibility of the product

Answer: B

NEW QUESTION # 27
An organization introduced a dedicated team of support agents, which answers questions, provides consultations, and fulfills a range of predefined changes initiated by external users with higher levels of subscription.
Which practice ensures effective fulfillment of these service actions?

A. Service request management
B. Incident management
C. Problem management
D. Change enablement

Answer: A

NEW QUESTION # 28
Which is a type of digital transformation?

A. Creating products and services that include digital technology
B. Using robots to enable new ways of working
C. Converting data from analogue form to digital form
D. Using an information system to process data and present it to users

Answer: A

NEW QUESTION # 29
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