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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Health Cloud Basics and Administration | 20% | - Configure Health Cloud settings and custom metadata - Explain the capabilities of Health Cloud - Manage Health Cloud permissions and sharing |
| Topic 2: Patient Engagement and Clinical Operations | 30% | - Manage clinical encounters and assessments - Configure patient timelines and milestones - Implement care plans and care teams - Configure patient management workflows |
| Topic 3: Provider Relationship Management | 15% | - Configure provider network management - Manage referral management - Implement provider search and matching |
| Topic 4: Clinical Data Model and Interoperability | 20% | - Understand the clinical data model - Explain interoperability and FHIR integration - Configure clinical objects and relationships |
| Topic 5: Health Cloud Analytics and Reporting | 15% | - Utilize Health Cloud for operational insights - Implement clinical analytics - Configure Health Cloud reports and dashboards |
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NEW QUESTION # 96
A medical device organization needs to track account information and its geographical details to provide information to representatives onsite.
Which three objects support this scenario?
Choose 3 answers
Answer: A,B,D
NEW QUESTION # 97
Which two preference must a salesforce administrator enable to begin using Intelligent Sales for Medical Devices? (Choose two)
Answer: B,D
Explanation:
Reference and details below.
NEW QUESTION # 98
Bloomington Caregivers has replaced its legacy Contact Center application with Health Cloud. During user acceptance testing (UAT), the call center team is reporting differences between current Identity Verification business processes and what was built in Health Cloud.
The call center manager has requested the following changes:
* Birth Date be available in results and as an optional verifier, but no longer required for verification purposes
* Add 'Bloomington ID', a custom field on Account, to search results and as a required verifier What should a consultant do to meet these requirements?
Answer: C
Explanation:
To meet the requirements of the call center manager for identity verification, a consultant should do the following:
Add two new Identity Verification Process Field records for 'Bloomington ID'; one with Field Type set to Result Field and one with Field Type set to Required Verifier: This step allows the consultant to add 'Bloomington ID' as a custom field on Account to the identity verification process. The Result Field record type makes the field appear in the search results, while the Required Verifier record type makes the field mandatory for verification purposes5.
Change the Birth Date record with Field Type value Required Verifier to Optional Verifier: This step allows the consultant to change the status of Birth Date from a required field to an optional field for verification purposes. The Optional Verifier record type makes the field appear in the verification screen, but does not require a match for verification6. Adding 'Bloomington ID' to the picklist choices within the Identity Verification flow, removing Birth Date from the required fields picklist, adding Birth Date to the optional verifiers picklist, deleting Birth Date record, or adding new record to Lightning component parameters are not valid steps for this task.
NEW QUESTION # 99
A consultant Is preparing to Install Health Cloud in a production org for the first time.
Which three tasks should the consultant ensure are completed prior to installing Health Cloud?
Choose 3 answers
Answer: A,B,D
Explanation:
Before installing Health Cloud in a production org, it's essential to complete specific prerequisite tasks to ensure a smooth installation and optimal functionality.
1. Enable Contacts to Multiple Accounts (Answer A):
Purpose: This feature, also known as Shared Contacts, allows a single contact to be associated with multiple accounts. In Health Cloud, this capability is crucial for modeling relationships where a patient (contact) may be linked to multiple healthcare providers or organizations (accounts).
Implementation Steps:
Navigate to Setup in Salesforce.
Enter Account Settings in the Quick Find box and select it.
Check the option Allow users to relate a contact to multiple accounts.
Save the settings.
Reference:
Salesforce
2. Enable Chatter (Answer B):
Purpose: Chatter is Salesforce's collaboration tool that enables users to work together, share information, and keep up with project updates. In Health Cloud, Chatter facilitates communication among care teams, enhancing collaboration and patient care coordination.
Implementation Steps:
Navigate to Setup in Salesforce.
Enter Chatter Settings in the Quick Find box and select it.
Click Edit, then select Enable Chatter.
Save the settings.
Salesforce Developers
3. Enable Person Accounts (Answer E):
Purpose: Person Accounts allow Salesforce to handle individual consumers by combining account and contact fields into a single record. In Health Cloud, Person Accounts are used to represent patients or members as individual entities, which is essential for managing patient relationships effectively.
Implementation Steps:
Log a case with Salesforce Support to enable Person Accounts, as this feature requires backend activation.
Once enabled, configure the necessary page layouts and record types to accommodate Person Accounts.
Confianza Salesforce Partner
Conclusion:
Completing these tasks-enabling Contacts to Multiple Accounts, Chatter, and Person Accounts-ensures that your Salesforce org is properly configured to support Health Cloud's functionalities, leading to a successful installation and implementation.
NEW QUESTION # 100
Bloomington Caregivers has reviewed the functionality of Integrated Care Management and decided to upgrade from the legacy Care Plans.
Which two statements are true with respect to Integrated Care Management?
Choose 2 answers
Answer: A,D
NEW QUESTION # 101
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