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Pegasystems PEGACPDC25V1 Exam Overview:

Certification Vendor:	Pegasystems
Exam Name:	Pega Certified Decisioning Consultant 25
Exam Number:	PEGACPDC25V1
Available Languages:	English
Exam Duration:	90-120
Exam Format:	Multiple Choice, Scenario-based Questions
Exam Price:	$175 USD
Certificate Validity Period:	1 year
Real Exam Qty:	60-75
Related Certifications:	Pega Certified System Architect Pega Certified Senior System Architect Pega Customer Decision Hub Certification
Passing Score:	70%
Recommended Training:	Pega Academy - Customer Decision Hub Learning
Exam Registration:	Pega Certification Portal
Sample Questions:	Pegasystems PEGACPDC25V1 Sample Questions
Exam Way:	Online proctored or test center
Pre Condition:	Recommended: Pega System Architect certification or equivalent experience with Pega Customer Decision Hub.
Official Syllabus URL:	https://www.pega.com/services/education-and-certification

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

Topic	Details
Topic 1	Channels: Covers implementing real-time containers, offer emails, and third-party integrations for multi-channel delivery.
Topic 2	Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.
Topic 3	Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.
Topic 4	Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.
Topic 5	AI and Arbitration: Explores AI-powered action arbitration, prioritization, and using business levers for action selection.
Topic 6	Contact policy and volume constraints: This domain covers managing contact policies to limit how often customers receive communications, focusing on controlling action exposure and volume in outbound channels while configuring appropriate tracking periods.

Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q26-Q31):

NEW QUESTION # 26
MyCo, a telecom company, developed a new data plan group to suit the needs of its customers. The following table lists the three data plan actions and the criteria that customers must satisfy to qualify for the offer:

Answer:

Explanation:

NEW QUESTION # 27
MegaRetail Solutions has successfully created and approved their brand voice in Pega 1:1 Operations Manager. They have also established global directives for style, grammar, language, and compliance. Now they want to ensure that their Pega GenAI system uses this brand voice to generate marketing treatments that also maintain consistency with their established guidelines.
How will MegaRetail Solutions' approved brand voice be applied in their content generation process?

A. Global directives override brand voice settings for compliance requirements
B. The system uses brand voice with global directives for consistent content generation
C. Brand voice applies only to manually created content, not automated generation
D. Brand voice replaces global directives for streamlined content creation

Answer: B

NEW QUESTION # 28
MyCo, a mobile company, uses Pega Customer Decision Hub'" to display offers to customers on its website.
The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning architect, what must you do to present offers from the two groups'

A. Create a decision strategy at the Issue-level.
B. Set contact limits for both the groups.
C. Enable an engagement policy for the second group.
D. Map a real-time container to the Top-level or Issue-level.

Answer: D

NEW QUESTION # 29
The U+ Bank marketing department wants to leverage the next-best-action capability of Pega Customer Decision Hub on its website to promote new offers to each customer.
Place the events in the sequential order.

Answer:

Explanation:
A screenshot of a chat AI-generated content may be incorrect.

NEW QUESTION # 30
U+Bank presents various credit card offers to Its customers on Its website. The bank uses AI to prioritize the offers according to customer behavior. After the introduction of the Gold credit card offer, the offer click- through propensity decreased to 0.42.
What does the decrease in the propensity value most likely indicate?

A. Similar customers do not qualify for the offer.
B. Similar customers ignore the offer.
C. Similar customers show interest in the offer.
D. Similar customers purchase other offers.

Answer: B

NEW QUESTION # 31
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