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| Section | Objectives |
|---|---|
| Topic 1: Information Security Management System (ISMS) based on ISO/IEC 27001 | - ISO/IEC 27001 requirements (Clauses 4–10)
|
| Topic 2: Planning and Initiating an Audit | - Audit program and planning activities
|
| Topic 3: Closing the Audit | - Audit reporting and follow-up
|
| Topic 4: Fundamentals of Information Security Auditing | - Audit principles based on ISO 19011
|
| Topic 5: Conducting an Audit | - Audit execution
|
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NEW QUESTION # 26
管理體系審核的目的是？選擇1
Answer: A
Explanation:
A management system audit is a systematic, independent and documented process for obtaining objective evidence and evaluating it objectively to determine the extent to which the audit criteria are fulfilled. The audit criteria are a set of requirements that may include policies, procedures, standards, regulations, etc. The purpose of a management system audit is to evaluate the performance of an organisation's management system in terms of its effectiveness, efficiency, compliance, and improvement. A management system audit can also identify strengths, weaknesses, opportunities, and risks of the management system and provide recommendations for improvement.
NEW QUESTION # 27
場景 3：Rebuildy 是一家位於泰國曼谷的建築公司，專門從事住宅建築的設計、建造和維護。為了確保敏感專案資料和客戶資訊的安全，Rebuildy 決定實施基於 ISO/IEC 27001 的資訊安全管理系統 (ISMS)。
ISMS 實施成果如下
* 資訊安全是透過應用一系列安全控制和製定政策、流程和程序來實現的。
* 安全控制是根據風險評估實施的，旨在消除風險或將風險降低到可接受的水平。
* 所有流程均基於計劃-執行-檢查-行動 (PDCA) 模型確保 ISMS 的持續改進。
* 資訊安全政策是根據最佳安全實務起草的安全手冊的一部分，因此，它不是一份獨立的文件。
* 資訊安全角色和職責已在每位員工的職位說明中明確說明
* 資訊安全管理系統的管理評審是依照計畫的時間間隔進行的。
Rebuildy 在經歷了兩次中期管理評審和一次年度內部審計後申請了認證。該前員工向審計團隊成員 Electra 提交了書面證據，Rebuildy 的主要客戶 Electra 也提交了有關相同問題的證據，審計員決定保留這份證據，而不是前員工的證據。審計團隊成員一直與 Electra 保持聯繫，直至審計完成，討論審計期間發現的不符合。伊萊克特拉提供了額外的證據來支持這些發現。
在審核開始時，審核小組對公司高階主管進行了訪談，討論了高階主管對 ISMS 實施的承諾等事項。從這些討論中獲得的證據都記錄在書面確認書中，用於確定 Rebuildy 是否符合 ISO/IEC 27001 的幾個條款。其中，發現以下不符合：
* 在公司的財務報告系統中偵測到了不當的使用者存取控制設定實例。
* 尚未建立獨立的資訊安全政策。相反，該公司使用根據最佳安全實踐起草的安全手冊。
在收到審計團隊的這些文件後，團隊負責人會見了 Rebuildy 的高層管理層，介紹了審計結果。審計小組報告了與財務報告系統和缺乏獨立資訊安全政策有關的調查結果。高階主管對調查結果表示不滿，並認為審計組長的行為不專業，暗示他們可能會要求更換組長。迫於壓力，審計組長決定與高階主管合作，淡化所發現的不符合項的重要性。因此，審計團隊負責人調整了報告以呈現更有利的觀點，從而歪曲了 Rebuildy 合規問題的真實程度。
根據上述情景，回答以下問題：
根據情境 3，稽核團隊使用從高階主管訪談中獲得的資訊來確定 Rebuildy 是否符合 ISO/IEC 27001 的幾項條款。這可以接受嗎？
Answer: C
Explanation:
Comprehensive and Detailed In-Depth
B . Correct Answer:
Audit evidence can come from interviews, observations, and documentation.
Verbal evidence from top management is acceptable if documented and confirmed in writing.
A . Incorrect:
ISO 19011 allows verbal evidence as long as it is substantiated.
C . Incorrect:
Interviews alone are not sufficient-additional verification is required.
Relevant Standard Reference:
NEW QUESTION # 28
下列哪一項是利害關係方的定義？
Answer: C
Explanation:
This is the definition of an interested party according to ISO 27001:2013, clause 3.16. An interested party is essentially a stakeholder, i.e., a person or organization that can influence or be influenced by the information security management system (ISMS) or its activities. Interested parties can have different needs and expectations regarding the ISMS, and these should be identified and addressed by the organization.
References:
* ISO/IEC 27001:2013, Information technology - Security techniques - Information security management systems - Requirements, clause 3.16
* PECB Candidate Handbook ISO 27001 Lead Auditor, page 10
* Identifying interested parties and their expectations for an ISO 27001 ISMS
* Examples of ISO 27001 interested parties
NEW QUESTION # 29
您是 ISMS 審核員，正在對電信供應商進行第三方監督審核。您位於設備暫存室，網路交換器在傳送給客戶之前已預先編程。您注意到，最近未通過初始設定測試並被退回重新編程的交換器數量顯著增加。
你問首席測試員為什麼，她說，「這是最近 ISMS 升級的結果」。在升級之前，每個技術人員都有自己的硬拷貝工作說明。現在，我團隊的八名成員必須共用兩台筆記型電腦才能在線上存取客戶的設定說明。這些延誤給技術人員帶來了壓力，導致更多錯誤。
僅根據上述信息，針對 ISO 的哪一項條款提出不合格項'選擇一項。
Answer: A
Explanation:
According to ISO/IEC 27001:2022, which specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system (ISMS), clause 8.1 requires an organization to plan, implement and control its processes needed to meet ISMS requirements2. This includes determining what needs to be done, how it will be done, who will do it, when it will be done, what resources are required, how performance will be evaluated, etc2. Therefore, if an ISMS auditor conducting a third-party surveillance audit of a telecom's provider notes that there has been a significant increase in the number of switches failing their initial configuration test and being returned for reprogramming due to a recent ISMS upgrade that reduced access to work instructions, this indicates a nonconformity against clause 8.1 of ISO/IEC 27001:2022. The organization has failed to plan and control its operational processes effectively to ensure information security and quality2. The other options are not correct clauses to raise a nonconformity against based solely on this information. For example, clause 7.5 deals with documented information required by ISMS or determined by an organization as necessary for its effectiveness2, but it does not specify how many copies or formats of work instructions should be available; clause 10.2 deals with nonconformity and corrective action as a response to an identified problem or incident2, but it does not address how to prevent or avoid such problems or incidents in operational processes; clause 7.3 deals with awareness of ISMS policy, objectives, roles and responsibilities among persons doing work under an organization's control2, but it does not relate to how work instructions are accessed or followed; clause 7.2 deals with competence of persons doing work under an organization's control that affects its ISMS performance2, but it does not imply that lack of competence is caused by insufficient work instructions; clause 7.4 deals with communication about ISMS among internal and external interested parties2, but it does not cover how operational information is communicated within an organization. Reference: ISO/IEC 27001:2022 - Information technology - Security techniques - Information security management systems - Requirements
NEW QUESTION # 30
當應用於 ISO 19011 中所述的內部稽核計畫管理流程時，哪兩項活動與計畫-執行-檢查-行動循環的「檢查」階段一致？
Answer: F,G
Explanation:
The Check stage of the PDCA cycle involves monitoring and measuring the performance of the process and comparing it with the planned objectives and criteria. In the context of managing an internal audit programme, this stage includes verifying the effectiveness of the internal audit programme by evaluating whether it meets its objectives, scope, and criteria, and whether it is implemented in accordance with ISO 19011 guidelines1. It also includes reviewing the trends in internal audit results by analyzing the data collected from the audits, such as audit findings, nonconformities, corrective actions, opportunities for improvement, and customer feedback1. Reference: ISO 19011:2018 - Guidelines for auditing management systems
NEW QUESTION # 31
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