Energy-and-Utilities-Cloud認定は、あなたの能力の最高の証明です。ただし、このようなEnergy-and-Utilities-Cloud試験を準備する自由時間が少ない作業担当者にとっては容易ではなく、人々は常に未知のものに対する恐怖を感じ、突然の変化に対処することはできません。ただし、Energy-and-Utilities-Cloud試験問題はあなたのそばに立つことができます。そして、優れたEnergy-and-Utilities-Cloud学習教材を提供することに専念する決意です。 Energy-and-Utilities-Cloud試験問題の無料デモをお試しください。詳細を理解して選択することができます。
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Energy and Utilities Cloud Accredited Professional Exam |
| Exam Number: | Energy-and-Utilities-Cloud (AP-207) |
| Related Certifications: | Salesforce Accredited Professional |
| Passing Score: | 60% |
| Available Languages: | English |
| Exam Format: | Multiple Select, Scenario-based, Multiple Choice |
| Certificate Validity Period: | 2 years |
| Exam Price: | USD 150 |
| Exam Duration: | 75 minutes |
| Real Exam Qty: | 50 |
| Recommended Training: | Energy and Utilities Cloud Implementation Readiness Energy and Utilities Foundations |
| Exam Registration: | Pearson VUE Kryterion Webassessor |
| Sample Questions: | Salesforce Energy-and-Utilities-Cloud Sample Questions |
| Exam Way: | Online proctored or Onsite at test centers |
| Pre Condition: | No prerequisites required |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-energy-and-utilities-cloud-ap---AP-207 |
>> Energy-and-Utilities-Cloud受験料過去問 <<
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質問 # 57
What can an administrator use to go through the post-installation steps before the Energy and Utilities Claud solution can be used?
正解：C
質問 # 58
An energy company provides gas and electricity services to some of its customers, but not all When a new customer moves in, what object is used to determine what type of service is available at the premise?
正解：A
解説：
In Salesforce Energy and Utilities Cloud, the Service Point object is used to determine the type of service available at a premise. This object represents a physical location where utility services are delivered, such as electricity or gas. By associating service points with specific types of utility services, energy companies can effectively manage and track the availability of different services for new and existing customers. This enables precise and efficient service provisioning, ensuring that customers receive the appropriate utility services based on their location and service point characteristics. References = The Salesforce Energy and Utilities Cloud documentation provides detailed information on the data model, including the role of the Service Point object in managing utility service delivery and availability: https://developer.salesforce.com
/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/
質問 # 59
An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.
What two licenses should be recommended and mapped in the future state architecture to align with the business vision?
正解：C、D
解説：
For an energy company embarking on a digital transformation initiative to provide a 360-degree customer view to service agents, the recommended licenses are: A. Service Cloud: Essential for enabling service agents to manage customer interactions and service requests efficiently, providing tools for case management, customer service analytics, and more. D. Energy and Utilities Base: Specifically tailored to the energy and utilities sector, this license provides access to industry-specific data models, workflows, and functionality designed to manage the complex needs of energy providers. Together, these licenses ensure that service agents have access to comprehensive customer information and the specialized tools needed to support the unique requirements of the energy and utilities sector. Reference = Salesforce Energy and Utilities Cloud documentation and Service Cloud resources detail the functionalities and benefits of these licenses, highlighting their role in supporting customer service and industry-specific processes: https://www.salesforce.com/products/service-cloud/overview/, https://www.salesforce.com/products/industries/energy-and-utilities/overview/
質問 # 60
A call center agent uses the Energy and Utilities Contact Center Console to schedule a field technician appointment for a customer.
What license is needed to complete this customer requirement?
正解：D
解説：
To schedule a field technician appointment using the Energy and Utilities Contact Center Console, the call center agent requires the Energy and Utilities Base Service license. This specific license grants access to the functionalities and features within the Energy and Utilities Cloud, including the ability to schedule appointments and manage field service operations directly from the Contact Center Console. It's tailored to meet the unique requirements of energy and utility companies, providing the necessary tools to support customer service and field service coordination. Reference = The Salesforce Energy and Utilities Cloud documentation details the licensing requirements for using the platform, including the need for the Energy and Utilities Base Service license for call center agents performing tasks such as scheduling field technician appointments: https://www.salesforce.com/products/industries/energy-and-utilities/overview/
質問 # 61
4 utility company is going through an extensive digital transformation. They want to use Energy and Utilities Cloud as a unified desktop application for service agents in order to have a 360-degree view of customers and guided processes for common actions. For this, they require integrations with their customer information system (CIS) and billing systems.
What three common objects are typically part of this Integration?
Choose 3 answers
正解：A、D、E
質問 # 62
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Energy-and-Utilities-Cloud対応内容: https://jp.fast2test.com/Energy-and-Utilities-Cloud-premium-file.html