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Cisco 800-150 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Common Service Tasks and Tools: This section of the exam measures the skills of a Technical Support Engineer and focuses on tasks commonly needed to manage Cisco devices. It explains how devices boot up, introduces common Cisco IOS commands, and identifies tools for file management. It shows how to confirm physical connections, remotely access devices, and connect to the console port. It also covers how to capture the status of a device, recover passwords, and replace devices by using proper tools. Students are also taught how to find serial numbers on Cisco equipment to assist with support and maintenance activities.
Topic 2
  • Networking Foundations: This section of the exam measures the skills of a Network Engineer and covers the basic building blocks of computer networking. It explains different types of networks like local area networks and wireless networks, and introduces lightweight wireless LANs. It describes the layers of communication models like the OSI model and TCP
  • IP stack, and explains how data moves across networks. It also discusses the physical cabling used in networks, such as Ethernet and fiber optics. Students will learn about network switching, IP addressing, subnetting, and routing at Layer 3. The section also introduces Cisco’s campus network devices, data center switches, UCS servers, and collaboration devices, describing their roles and functions in the network.
Topic 3
  • Cisco Software: This section of the exam measures the skills of a Network Engineer and discusses Cisco’s software systems and licensing. It explains the difference between IOS install and bundle modes and gives an overview of different licensing models. Students learn how to manage Cisco software images, including backing up, transferring, and installing images via FTP, TFTP, or USB. It also covers how to handle configuration files to keep devices running properly and ensure smooth upgrades or replacements.
Topic 4
  • Cisco Hardware Replacement: This section of the exam measures the skills of a Technical Support Engineer and teaches how to safely and correctly replace Cisco hardware. It explains safety procedures such as creating safe work zones and handling electrostatic discharge. Students learn the step-by-step processes to replace a wide range of Cisco devices, from switches and routers to firewalls, UCS servers, and collaboration endpoints. It also covers configuring Cisco NX-OS software, including understanding operating modes, boot procedures, and password recovery, and introduces Cisco collaboration endpoint solutions like IP phones and video systems.

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Cisco Supporting Cisco Devices for Field Technicians Sample Questions (Q59-Q64):

NEW QUESTION # 59
Which command is used to determine if there is sufficient space in the memory of a device before installing a new Cisco IOS image?

Answer: A

Explanation:
Theshow flash:command is used todisplay the contents of the device's flash memory, which is where the Cisco IOS image is typically stored. By issuing this command, a technician can verify available space and determine whether there is enough capacity to accommodate a new IOS image before initiating an upgrade or image replacement process.
This command provides a detailed listing of files, their sizes, and the total and available memory space within the flash file system.
* show file-systemlists all available file systems but doesn't detail their content.
* show memoryshows runtime memory usage (RAM), not flash memory.
* show storageis not a standard IOS command.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - Cisco IOS Software Basics


NEW QUESTION # 60
Which protocol should be analyzed when troubleshooting call quality between IP phones?

Answer: C

Explanation:
When addressing call quality issues between IP phones, the Real-time Transport Protocol (RTP) is the primary protocol to analyze. RTP is responsible for the actual transmission of voice data during a call, and its performance directly impacts call quality.
Key factors affecting RTP and, consequently, call quality include:
Packet Loss: Missing packets can lead to audio gaps.
Jitter: Variations in packet arrival times can cause choppy audio.
Latency: Delays in packet delivery can result in noticeable lag.
Analyzing RTP streams allows technicians to identify these issues and implement appropriate Quality of Service (QoS) measures to mitigate them.
In contrast:
SIP (Session Initiation Protocol): Handles call setup, modification, and teardown but not the media stream.
SCCP (Skinny Client Control Protocol): A Cisco proprietary protocol for signaling, not media transport.


NEW QUESTION # 61
Which deployment model minimizes dependence on internet connectivity for core collaboration functions?

Answer: A

Explanation:
An on-premises deployment model minimizes dependence on internet connectivity for core collaboration functions. In this model, all critical services, including call control, messaging, and conferencing, are hosted within the organization's local infrastructure. This ensures that internal communication services remain operational even if internet connectivity is lost.
In contrast, cloud-based deployments (Options A and C) and Hosted Collaboration Solutions (Option D) rely on internet connectivity to access services hosted externally, making them more susceptible to internet outages.


NEW QUESTION # 62
What is the primary reason for placing heavier devices toward the bottom of the rack when installing replacement hardware?

Answer: D

Explanation:
The primary reason for placing heavier equipment, such as UPS units or core switches, at the bottom of a rack is to maintain stability. A lower center of gravity reduces the risk of tipping, especially when the rack is not yet bolted or braced.
This is a standard safety precaution in network hardware installation and is particularly important when racks are being serviced or relocated.
Reference:
The primary reason for placing heavier devices toward the bottom of the rack is to maintain rack stability. This helps ensure the rack remains balanced and prevents tipping, especially when multiple devices are installed.


NEW QUESTION # 63
Which type of license is locally managed and does not require external tools for management?

Answer: C

Explanation:
Right-To-Use (RTU) licensesare locally managed licenses that allow users to activate specific features on Cisco devices without the need for external tools or connectivity to Cisco's licensing infrastructure. These licenses operate on an honor-based system, where the user agrees to comply with the licensing terms without mandatory enforcement mechanisms.
In contrast:
* Hybrid licensescombine aspects of traditional and smart licensing models.
* PAK (Product Authorization Key) licensesrequire registration and activation through Cisco's licensing portal.
* Smart licensesnecessitate communication with Cisco's Smart Licensing servers for activation and management.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - Cisco Licensing and Smart Licensing


NEW QUESTION # 64
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