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| Section | Objectives |
|---|---|
| Topic 1: High-Velocity IT Techniques and Practices | - Architecture and design - Security and risk management - Testing and validation - Automation - Cloud computing |
| Topic 2: Understand High-Velocity IT Concepts | - IT transformation - Digital transformation - Digital technology - Digital products - High-velocity IT - Digital organization |
| Topic 3: Contribute to Value with Digital Products | - Valuable investments - Co-created value - Assured conformance - Resilient operations - Fast development |
| Topic 4: Digital Product Lifecycle | - ITIL operating model - Digital product lifecycle - Service value creation - Value streams |
| Topic 5: Guiding Principles for High-Velocity IT | - Continuous improvement - DevOps culture - Lean practices - Application of ITIL guiding principles - Agile methods |
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NEW QUESTION # 44
A development team has too much work in progress. Features are started quickly, but many remain unfinished for long periods, causing delays and confusion.
Which technique would BEST help the team improve flow?
Answer: D
Explanation:
Kanban is specifically designed to improve flow by visualizing work, limiting work in progress, and helping teams identify bottlenecks. In this scenario, the problem is not lack of effort but poor flow discipline. Too much simultaneous work causes delay, context switching, and reduced throughput.
NEW QUESTION # 45
An organization manages its servers, networks, and cloud resources by defining them in version- controlled configuration files that are applied automatically.
Which benefit is MOST directly achieved?
Answer: A
Explanation:
Infrastructure as code enables environments to be provisioned automatically and reproducibly from a versioned definition. This removes manual configuration effort and variation between environments, which accelerates development and testing while also reducing configuration- related incidents.
NEW QUESTION # 46
A project team was under pressure to create a minimum viable product as part of a new online banking service. The functionality was tested but errors have occurred in the live environment and these might impact customer retention rates.
Which practice has activities to help protect the organization from these errors?
Answer: B
Explanation:
Problem management includes activities to identify and address the underlying causes of errors in the live environment, helping protect the organization from recurring issues that could negatively affect customer retention.
NEW QUESTION # 47
Which TWO statements about the service value chain are CORRECT?
1. The service value chain describes the activities that are required
to effectively manage products and services
2. The service value chain provides a fixed sequence of activities that are required to design products and services
3. The service value chain describes a detailed model of the activities performed by each technical team
4. The service value chain is a model on which the steps in a value
stream are based
Answer: A
Explanation:
The service value chain is a flexible operating model that describes the key activities needed to create value through products and services. It provides a high-level framework for managing work and is used as a foundation for designing value streams. It is not a fixed sequence of steps and does not describe detailed technical team activities.
NEW QUESTION # 48
An organization has decentralized its IT function and assigned the responsibility for digital technologies to its business units. There is concern that this approach has made it difficult to manage risks that could impact the entire organization.
Which is the BEST approach this organization can take to initially address this concern?
Answer: C
Explanation:
When IT and digital responsibilities are decentralized, organization-wide risk can become fragmented and inconsistently managed. To address concerns about risks that could impact the entire organization, the governing body must retain ownership of enterprise-level, existential risks.
This ensures that high-impact risks are identified, assessed, and managed at the appropriate strategic level, maintaining overall coherence in risk governance.
NEW QUESTION # 49
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