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| Section | Objectives |
|---|---|
| Topic 1: Principles | - Apply the PRINCE2 principles in context |
| Topic 2: Processes | - Closing a project - Starting up a project - Directing a project - Managing product delivery - Controlling a stage - Managing a stage boundary - Initiating a project |
| Topic 3: People | - People management and effective collaboration |
| Topic 4: Practices | - Risk - Plans - Progress - Issues - Organizing - Quality - Business case |
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問題 #33
QUALITY
Here are three items of information relating to the testing of the solar panels during stage 4.
Under which heading of the quality register (A-E) should each item be recorded?
Choose only ONE heading for each item. Each heading can be used once, more than once, or not at all.
答案：A,C,E
解題說明：
The correct mapping is Item 1 - A; Item 2 - B; Item 3 - D .
Item 1 belongs under Quality method. It specifies how the required quality criterion will be verified:
specialist equipment will measure whether the panels achieve the applicable energy-output standard. The method identifies the technique used to conduct the quality activity.
Item 2 belongs under Dates. It states when the quality activity is scheduled to occur-week 2 of stage 4- and also relates its timing to another quality activity, the security-system test.
Item 3 belongs under Result. It records the outcome of the completed test, specifically that one panel failed to satisfy the required energy-output standard. This is the actual result of the quality activity rather than its planned method or timing.
The remaining headings perform different functions. Responsibilities identify those accountable for carrying out, reviewing, or approving the quality activity. Records identify or reference the evidence and documentation produced as a consequence of the quality activity.
The quality register therefore provides an operational record of planned and completed quality activities, supporting traceability between what was to be tested, how and when it was tested, who was involved, and what outcome was obtained.
PRINCE2 7 reference topics: Quality practice; quality register; quality methods; quality-control activities; quality results; records and responsibilities.
問題 #34
The Louistown City Council operates a well-established and standardized project management framework that includes a defined procedure for developing business cases. For the LouisShopping Project, a 'strategic business case' was included in the project brief submitted to the project board at the conclusion of the
'starting up a project' process. The project has now entered the 'initiating a project' process, during which the full business case is being built upon the strategic business case, which was itself derived from the Council's five-year strategic plan for the 'Louistown is Open for Business' portfolio.
Does this represent an appropriate application of the 'business case' practice, and why?
答案：C
解題說明：
The correct answer is B . PRINCE2 7 is designed to be tailored to the organizational environment in which a project operates. It specifies the purpose and required governance of the business case rather than requiring every organization to use identical terminology or documentation structures.
The City Council already has a mature and standardized procedure. Its strategic business case provides the early justification during starting up a project, and the more detailed business case is then developed during initiating a project. Functionally, this follows the PRINCE2 lifecycle in which an initial justification is established early and subsequently refined into a sufficiently detailed business case for project authorization and ongoing decision-making.
Option C treats the label "outline business case" as mandatory. PRINCE2 tailoring allows established corporate terminology and management products to be used where they fulfil the required purpose and preserve the necessary controls. Option A refers to multiple analytical perspectives but does not address the central issue in the scenario: whether the Council's established business-case procedure may legitimately be used. Option D is incorrect because the existence of a portfolio office does not transfer all project-level responsibility for developing and maintaining the project's business justification away from the project organization.
The key consideration is equivalence of purpose and control, not rigid terminology.
PRINCE2 7 reference topics: Business case practice; tailoring; organizational standards; starting up a project; initiating a project; continued business justification.
問題 #35
The target state for LouisShopping requires the car park to be monitored continuously, 24 hours a day and seven days a week, as an ongoing safety routine.
Under which heading of the change management approach should this requirement be recorded?
答案：A
解題說明：
The correct answer is A - State characteristics . The requirement describes an attribute of the intended future operating environment: once LouisShopping has transitioned to its target state, the car park must be monitored continuously, twenty-four hours a day and seven days a week. It therefore defines what the future state must be like , rather than describing an activity required to create that state.
Within the change management approach, state characteristics describe relevant features of the current, interim, or target states. The continuous-monitoring requirement is an enduring operational condition and consequently belongs under this heading.
Option B, Enabling activities , would instead describe activities undertaken to move people or the organization from the current state toward the target state-for example, training personnel, implementing a monitoring process, or preparing operational procedures. Option C, Resources , would identify the people, funding, equipment, systems, or other resources needed to support the change. Option D, Responsibilities , would define who is accountable for specific change-related activities or ongoing duties.
The distinction is therefore between describing the desired condition and describing the means of achieving or sustaining it. "The car park is monitored continuously" is a characteristic of the required target operating state.
PRINCE2 7 reference topics: People; change management approach; current state, interim state and target state; state characteristics; enabling activities.
問題 #36
While preparing the project plan, the project manager and BuildyBrick's planning specialist use the product flow and data from previous projects to determine that the utilities and systems can be delivered in parallel as separate work packages.
Is this an appropriate application of the 'plans' practice, and why?
答案：B
解題說明：
The correct answer is B . PRINCE2 product-based planning determines the logical sequence of work by examining the products to be created and the dependencies between those products . Once those relationships are understood, activities or work packages that do not depend on one another can legitimately be scheduled in parallel.
In this scenario, the project manager and BuildyBrick's planning specialist use the product flow together with historical information from previous projects. This is appropriate because the product flow provides the dependency logic, while previous project data can improve the realism of estimates and planning decisions. If the utilities and systems products are independent, separate work packages can therefore proceed concurrently.
Option A is incorrect because historical information should inform planning but cannot replace dependency analysis. A schedule should be derived from the logical relationships between products rather than copied mechanically from previous projects. Option C introduces a restriction that PRINCE2 does not impose:
products delivered by the same supplier do not automatically need to be produced sequentially. Option D confuses tolerances , which establish delegated performance limits, with dependencies, which determine the logical production sequence.
The scenario is therefore a valid example of using product-based planning to identify opportunities for parallel delivery without compromising dependency logic.
PRINCE2 7 reference topics: Plans practice; product-based planning; product flow; dependencies; scheduling; work packages; lessons from previous projects.
問題 #37
In stage 4, the Heritage Director delegates a review of the inspection arrangements to the Heritage Manager.
The Heritage Manager will work with the BuildyBrick CEO and the project manager, then report whether the planned inspections will provide adequate assurance about impacts on historic buildings.
Is this an appropriate application of the 'define roles, responsibilities and relationships' principle, and why?
答案：B
解題說明：
The correct answer is B . The principle define roles, responsibilities and relationships requires more than assigning job titles. Individuals need to understand their delegated responsibilities, their authority, their interfaces with other participants, and what they can reasonably expect from those relationships.
The Heritage Director may delegate assurance activity provided accountability and authority remain appropriately structured. In this scenario, the Heritage Manager is expected to coordinate with the BuildyBrick CEO and project manager and report on whether the proposed inspection arrangements provide adequate assurance. For this arrangement to work, the Heritage Manager must understand precisely what the Heritage Director expects, the scope of the delegated review, and the contributions expected from the other parties.
PRINCE2 7 explicitly strengthens its treatment of relationships and recognizes that project effectiveness depends on deliberate interaction between people rather than merely documenting roles. PeopleCert describes clear responsibilities and good relationships as important foundations for governance, assurance, collaboration, and successful change.
Option A is too absolute: the principle does not impose an unrestricted requirement for every communication channel to remain open to everyone at all times. Options C and D incorrectly assume the activity cannot be delegated. PRINCE2 permits delegation while retaining appropriate accountability.
PRINCE2 7 reference topics: Define roles, responsibilities and relationships; Organization practice; delegation; assurance; project relationships.
問題 #38
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