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| Section | Weight | Objectives |
|---|---|---|
| Performance and Process Improvement | 23-27% | - Patient and Stakeholder Engagement
|
| Health Data Analytics | 23-27% | - Measurement and Analysis
|
| Organizational Leadership | 33-37% | - Leadership and Strategic Management
|
| Population Health and Care Transitions | 13-17% | - Care Coordination and Transitions
|
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NEW QUESTION # 99
A quality manager needs to assign a staff member to assist a medical director in the development of a quality
program for a newly established service. Which of the following staff members is most appropriate for t his project ?
Answer: B
NEW QUESTION # 100
There is an increased incidence of type 2 diabetes among patients living near a healthcare organization as compared to the state.
Considering social determinants of health, which of the following strategies can be used to address this problem?
Answer: B
Explanation:
Addressing the increased incidence of type 2 diabetes through the lens of social determinants of health involves addressing broader factors that impact health. Collaborating with local farmers' markets to make fresh produce more widely available is a strategy that addresses the social determinants of health by improving access to healthy food options. This approach can help reduce the risk of diabetes by making it easier for community members to make healthy dietary choices, thereby addressing one of the root causes of the increased diabetes incidence.
Educate newly diagnosed patients on diabetes disease management (A): While important, this strategy focuses on managing diabetes after it occurs rather than addressing the social determinants that contribute to its onset.
Set up a community-based education program about blood glucose monitoring (B): This is also important for management but does not directly address the social determinants that lead to the higher incidence.
Review evidence-based diabetes management protocols with primary care providers (C): This improves care quality but does not address the social factors contributing to the disease.
Reference
NAHQ Body of Knowledge: Addressing Social Determinants of Health in Quality Improvement NAHQ CPHQ Exam Preparation Materials: Strategies for Managing Social Determinants of Health
NEW QUESTION # 101
What should a chief medical officer (CMO) do to avoid groupthink within a team?
Answer: A
Explanation:
The Organizational Leadership domain highlights strategies to promote effective decision-making and psychological safety. Groupthink occurs when a desire for harmony suppresses critical evaluation of alternatives.
Encouraging dissenting opinions ensures diverse perspectives are considered, challenges assumptions, and reduces the risk of poor decisions. While cohesion and teamwork are valuable, they can contribute to groupthink if not balanced with open dialogue. Frequent meetings alone do not address the issue. Therefore, Option B is the most effective strategy.
NEW QUESTION # 102
Analysis has shown that there Is a significant delay in receiving laboratory results In the emergency room. A cross-functional team Is assigned the task of Improving laboratory reporting time.
Which of the following Is the next step the team should take?
Answer: C
Explanation:
When a cross-functional team is assigned the task of improving a process, such as laboratory reporting time in the emergency room, the first step after identifying the problem is usually to understand the root causes of the problem. A fishbone diagram, also known as a cause and effect diagram or Ishikawa diagram, is a visual tool used to systematically identify and present all possible causes of a certain outcome1234.
In this case, the significant delay in receiving laboratory results is the problem that needs to be addressed. The team would use a fishbone diagram to identify and categorize potential reasons for this delay, such as equipment issues, process inefficiencies, human errors, etc. This step is crucial before developing action plans (Option D) because it ensures that the team's efforts are directed towards addressing the root causes of the problem, rather than just the symptoms1234.
Options A (Identify the responsible individual) and C (Plot a scatter diagram) are not the immediate next steps in this scenario. Identifying a responsible individual is more about accountability after the root causes have been identified and action plans have been developed. A scatter diagram is a graphical tool used to understand the relationship between two variables and is not typically the next step in process improvement after identifying the problem1234.
Reference: https://fellow.app/blog/management/cross-functional-collaboration-common-challenges-and- tips-to-make-it-work/\
NEW QUESTION # 103
Stratification is the separation and classification of data into reasonably homogenous categories, within the data, that
are mutually exclusive and facilitate:
Answer: D
NEW QUESTION # 104
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