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Salesforce is a leading customer relationship management (CRM) platform that is widely used across different industries. The Salesforce platform offers a wide range of tools and features that enable businesses to improve their sales, marketing, and customer service efforts. The Salesforce Certified Administrator (SCA) credential is designed for professionals who work with the Salesforce platform and want to demonstrate their expertise and knowledge of Salesforce administration.

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Salesforce Certified Administrator certification is an important credential for individuals who work with Salesforce CRM. It demonstrates that the individual has the knowledge and skills required to manage and customize the Salesforce platform and can be a valuable asset in their career.

Salesforce Certified Administrator Exam is a certification exam that validates the skills and knowledge of individuals who work with Salesforce technology. Salesforce-Certified-Administrator Exam covers a wide range of topics, including user management, data management, security, automation, and customization. Individuals who pass the Salesforce Certified Administrator exam demonstrate their ability to effectively manage and customize Salesforce environments to meet the needs of their organization.

Salesforce Certified Administrator Sample Questions (Q185-Q190):

NEW QUESTION # 185
The administrator at Aw Computing wants Account Details, related list and chatter feeds to each appear on separate tabs when reviewing an account.
Which type of page should the administrator create?

A. Lightning record page.
B. Lightning page Tab.
C. Lightning page Component.
D. Lightning app page.

Answer: B

NEW QUESTION # 186
An administrator Creates a custom text area field on the Account object and adds it to the service team's page layout. The services team manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it when on the Account Page How should the administrator accomplish this?

A. In the Account object manager, create a custom compact layout.
B. Create a new page layout and a new section titled highlights panel.
C. Make the field required and move it to the top of the page.
D. From the page layout editor, drag the field to the highlights panel.

Answer: A

NEW QUESTION # 187
The administrator has been asked to automate a simple field update on the account. When a support agentchanges the status of the account to 'Audited', they would like the system to automatically update the Audited date field on the account with today's date.
Which tool should the administrator use to complete this automation?

A. Approval process
B. FormulaField
C. Validation Rule
D. Flow Builder

Answer: B

Explanation:
Explanation
A formula field is a type of field that calculates a value based on an expression or formula that references other fields or constants. For example, a formula field can display today's date by using the TODAY() function. In this case, the administrator can create a formula field on the account object that updates the audited date field with today's date when the status of the account is changed to 'Audited'.
References:https://help.salesforce.com/s/articleView?id=sf.fields_about_formulas.htm&type=5

NEW QUESTION # 188
The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.
How should an administrator configure this requirement?

A. Add three auto-response rules. Configure one rule entry criteria for each rule and set a filter for case priority. Select the appropriate email template for each rule entry.
B. Create one auto-response rule. Configure three rule entry criteria and set a filter for case priority.
Select the appropriate email template for each rule entry.
C. Include three assignment rules that fire when cases are created. Add a filter for case priority. Select the appropriate email template for each rule.
D. Configure one workflow rule that fires when cases are created. Add a filter for case priority. Select the appropriate email template for the rule.

Answer: B

Explanation:
Explanation
Auto-response rules are used to automatically send email responses to lead or case submissions based on the criteria you define. You can create one auto-response rule per object (lead or case) and configure multiple rule entries with different criteria and actions within that rule. To meet the requirement of sending different email notifications based on case priority, you need to create one auto-response rule for cases and configure three rule entries with filters for low-priority, medium-priority, and high-priority cases respectively. Then you need to select the appropriate email template for each rule entry action. References:
https://help.salesforce.com/s/articleView?id=sf.customize_leadsautor.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_casesautor.htm&type=5

NEW QUESTION # 189
The administrator at cloud kicks has been ask to change the company's Shoe style field to prevent users from selecting more than one style on a record.
Which two steps should an administrator do to accomplish this?
Choose 2 answers

A. Select the "Choose only one value "checkbox on the pick list field.
B. Change the field type from a multi-select picklist field to a picklist field.
C. Reactivate the appropriate Shoe Style values after the field type changes.
D. Back-up the Shoe Style values in existing records.

Answer: A,B

NEW QUESTION # 190
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