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Pegasystems PEGACPDC25V1 Exam Overview:

Certification Vendor:Pegasystems
Exam Name:Certified Pega Decisioning Consultant 25
Exam Number:PEGACPDC25V1
Available Languages:English
Real Exam Qty:60
Exam Format:Drag-and-drop, Scenario-based, Multiple choice
Passing Score:70%
Exam Duration:90 minutes
Exam Price:$190 USD
Certificate Validity Period:2 years
Related Certifications:Pega Certified Senior Decisioning Consultant
Pega Certified System Architect (PCSA)
Recommended Training:Pega Academy Decisioning Consultant Learning Path
Exam Registration:Pearson VUE Registration
Sample Questions:Pegasystems PEGACPDC25V1 Sample Questions
Exam Way:Online proctored or onsite at Pearson VUE test centers
Pre Condition:No mandatory prerequisites; recommended: knowledge of Pega Platform, Customer Decision Hub, completion of Decisioning Consultant learning mission
Official Syllabus URL:https://academy.pega.com/exam/certified-pega-decisioning-consultant-5

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.
Topic 2
  • AI and Arbitration: Explores AI-powered action arbitration, prioritization, and using business levers for action selection.
Topic 3
  • Next-Best-Action concepts: Covers one-to-one engagement fundamentals, contact center optimization, always-on outbound strategies, and next-best-action optimization.
Topic 4
  • Channels: Covers implementing real-time containers, offer emails, and third-party integrations for multi-channel delivery.
Topic 5
  • Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.
Topic 6
  • Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.
Topic 7
  • Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.

Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q32-Q37):

NEW QUESTION # 32
MyCo, a telecom company, developed a new data plan group to suit the needs of its customers. The following table lists the three data plan actions and the criteria that customers must satisfy to qualify for the offer:

Answer:

Explanation:


NEW QUESTION # 33
U+ Bank implemented multiple customer journeys for Its customers. The goal of the bank Is to present the most relevant action for the customer to increase the chance of a positive outcome. U+ Bank is sure that customers see the next best action, regardless of the current journey that they are in.
Which statement is true about customer journeys in Pega Customer Decision Hub?

Answer: D


NEW QUESTION # 34
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel. If the following volume constraint is applied, how many actions are delivered by the outbound run?

Answer: C

Explanation:
The outbound run delivers 75 emails and 25 SMSes for the Standard card offer because the volume constraint is set to limit the number of actions per channel per day. The email channel has a limit of 75 actions per day, so all 75 email offers are delivered. The SMS channel has a limit of 25 actions per day, so only 25 SMS offers are delivered. The remaining 50 SMS offers are not delivered because they exceed the volume constraint.


NEW QUESTION # 35
A customer qualifies for Standard card (priority 60), Rewards card {priority 40), and Premium card {priority 30). Standard card volume is exhausted. Rewards card has remaining volume, and Premium card has remaining volume. The system uses "Return any action that does not exceed constraint" mode.
Which actions does the customer receive in this scenario?

Answer: A


NEW QUESTION # 36
A revision manager needs to deploy changes from the business operations environment to production. The NBA Specialist has completed all build tasks and validated the generated artifacts. The team lead has promoted the change request to the revision manager for deployment processing.
Which step should you take to push the changes to production?

Answer: B


NEW QUESTION # 37
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