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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Plan and design collaboration communications systems20-25%- Plan and design Teams Rooms and devices
  • 1. Plan device deployment and management
  • 2. Plan room systems and peripherals
  • 3. Plan management and monitoring solutions
- Plan and design Teams meetings
  • 1. Plan meeting policies and settings
  • 2. Plan requirements for meetings, webinars, and town halls
  • 3. Plan audio conferencing
  • 4. Recommend use cases for Teams Premium and Microsoft 365 Copilot
- Plan and design Teams Phone
  • 1. Plan call routing and policies
  • 2. Plan emergency calling and routing
  • 3. Plan licensing requirements
  • 4. Plan Teams Phone connectivity and numbering
Topic 2: Configure and manage Teams Rooms and devices20-25%- Manage endpoints and peripherals
  • 1. Manage device profiles and policies
  • 2. Configure IP phones, headsets, and cameras
- Deploy and manage Teams Rooms
  • 1. Manage settings and updates
  • 2. Configure room systems and consoles
- Monitor and maintain device health
  • 1. Use monitoring and management tools
  • 2. Troubleshoot device and connectivity issues
Topic 3: Configure and manage Teams meetings, webinars, and town halls15-20%- Implement Teams Premium features
  • 1. Manage custom branding and templates
  • 2. Configure advanced meeting capabilities
- Configure webinars and town halls
  • 1. Set up event types and registration
  • 2. Manage event production and attendee experience
- Configure meeting policies and settings
  • 1. Manage meeting apps, polls, and breakout rooms
  • 2. Manage meeting experiences and features
  • 3. Configure audio and video settings
Topic 4: Configure and manage Teams Phone30-35%- Configure call routing and policies
  • 1. Manage call queues and auto attendants
  • 2. Configure voice routing policies
- Configure phone numbers and connectivity
  • 1. Configure Direct Routing and Operator Connect
  • 2. Assign and manage numbers
- Manage emergency calling and compliance
  • 1. Configure emergency locations and routing
  • 2. Manage call recording and compliance

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q137-Q142):

NEW QUESTION # 137
Your company assigns an Office 365 E3 license to each user. All users are m France.
You plan to deploy Direct Routing.
Which additional license should you assign to the users?

Answer: A

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan


NEW QUESTION # 138
You have a Microsoft Teams Phone deployment. Direct Routing is enabled for all users. The users can place and receive PSTN calls. You are implementing emergency numbers in Teams.
You need to remove the + symbol from any three-digit calls to the Session Border Controller (SBC)..
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:

Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csteamstranslationrule?view=skype-ps
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-translate-numbers


NEW QUESTION # 139
You have a Teams Phone deployment that contains a branch office.
You need to restrict toll bypass for a user based on the office in which the user is working during an inbound or outbound PSTN call.
What should you use?

Answer: E

Explanation:
Calling policies in Teams
In Microsoft Teams, calling policies control which calling and call forwarding features are available to users. Calling policies determine whether a user can make private calls, use call forwarding or simultaneous ringing to other users or external phone numbers, route calls to voicemail, send calls to call groups, use delegation for inbound and outbound calls, and so on.
You can use the global (Org-wide default) policy that's created automatically or create and assign custom policies.
Calling policies include:
* Prevent toll bypass and send calls through the PSTN
Turning on this setting sends calls through the Public Switched Telephone Network (PSTN) and incur charges rather than sending them through the network and bypassing the tolls. This setting is off by default.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/teams-calling-policy


NEW QUESTION # 140
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing.
All users have a SIP URI in the format of user@contoso.com. The Session Border Controller (SBC) is named sbc.voice.contoso.com.
When troubleshooting errors on the SBC, you receive the warning shown in the following exhibit.

What is a possible cause of the issue?

Answer: D

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip-options-tls-certifi


NEW QUESTION # 141
You have a Microsoft Teams Phone deployment.
You need to ensure that incoming calls to a user are forwarded to a phone number of +15552224190 if the calls are NOT answered within 20 seconds.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://learn.microsoft.com/en-us/powershell/module/teams/set-csusercallingsettings
https://learn.microsoft.com/en-us/powershell/module/skype/grant-csonlinevoiceroutingpolicy


NEW QUESTION # 142
......

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