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HRCI SPHR Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Leadership and Strategy33%- Leading the HR Function
  • 1. Evaluate credibility and relevance of external information
  • 2. Monitor organizational risk
  • 3. Develop HR strategic plans
  • 4. Influence people management practices
- Developing HR Strategy
  • 1. Develop and manage workplace practices aligned with vision, values, and ethics
  • 2. Design and manage effective change strategies
  • 3. Evaluate organizational design and structure
  • 4. Contribute to organizational strategy and planning
Topic 2: HR Information Management, Safety, and Security10%- Workplace Safety and Security
  • 1. Manage compliance with OSHA, HIPAA, emergency response plans
  • 2. Address building access and data security/privacy
  • 3. Evaluate employee safety and security strategies
- HR Information Management
  • 1. Manage HR information systems and data privacy
  • 2. Analyze workforce metrics (turnover, cost per hire, retention rates)
  • 3. Design and evaluate HR data indicators to inform strategic actions
Topic 3: Talent Management23%- Employee Development
  • 1. Identify and implement leadership development strategies
  • 2. Develop training programs and initiatives
  • 3. Design and evaluate learning and development strategies
- Career Development
  • 1. Design policies for return of employees
  • 2. Assess talent and develop career paths
  • 3. Develop employee career and growth opportunities
- Performance Management
  • 1. Evaluate strategies for employee satisfaction and retention
  • 2. Design and evaluate strategies for performance management
  • 3. Align team and individual performance goals to organizational measures
Topic 4: Total Rewards17%- Compensation
  • 1. Develop base pay and incentive programs
  • 2. Evaluate market competitiveness and equity
  • 3. Design and evaluate compensation strategies
- Benefits
  • 1. Evaluate effectiveness of total rewards programs
  • 2. Develop health, retirement, and wellness programs
  • 3. Design and evaluate benefits programs
Topic 5: Workforce Planning and Talent Acquisition17%- Workforce Planning
  • 1. Analyze organizational needs and workforce gaps
  • 2. Forecast talent supply and demand
  • 3. Develop workforce planning strategies
- Talent Acquisition
  • 1. Design and evaluate recruiting strategies
  • 2. Evaluate effectiveness of talent acquisition programs
  • 3. Develop selection and hiring processes

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HRCI The Professional in Human Resources (SPHR) Sample Questions (Q56-Q61):

NEW QUESTION # 56
Part of organizational development is a commitment to quality. What quality control tool shows categories of failures from largest to smallest in a bar chart?

Answer: D

Explanation:
Answer option C is correct.A Pareto chart is a special histogram in that it shows categories of failures from the largest failure to the smallest failure. The idea is that the project team or organizational development team will attack the largest problems first. Pareto chart A Pareto chart is a special type of bar chart where the values being plotted are arranged in descending order. The graph is accompanied by a line graph, which shows the cumulative totals of each category, left to right. The chart is named after Vilfredo Pareto, and its use in quality assurance was popularized by Joseph M.
Juran and Kaoru Ishikawa.A Pareto chart is a histogram where items (such as number of defects) are ordered by frequency of occurrence, as shown in the below example: f124280

Example of a Pareto chart

It is a type of chart that consists both bars and a line graph, where individual values are represented in descending order by bars, and the cumulative total is shown by the line. Answer option A is incorrect. A histogram is simply a bar chart and isn't ordered from largest to smallest.Answer option D is incorrect. A fishbone diagram is also known as an Ishikawa diagram or a cause and effect chart. Ishikawa diagram The Ishikawa diagram (or fishbone diagram or also cause-and-effect diagram) is a diagram that shows the causes of a certain event. A common use of the Ishikawa diagram is to identify potential factors causing an overall effect. It helps identify causal factors and root causes.
f108933It is known as a fishbone diagram because of its shape, similar to the side view of
a fish skeleton. It is considered as a basic tool of quality management.
Answer option B is incorrect. A control chart shows trend analysis by tracking the results of
measurements over time.
What are control charts? Control charts are graphical representations of different processes. These charts contain the maximum and minimum values allowed. Control charts are used to determine whether or not a process is stable or has predictable performance. A process is considered out of control when a data point exceeds a control limit or if seven consecutive points are above or below the mean.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0470-43096-5. Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Organization Development


NEW QUESTION # 57
A PEST analysis is used during the strategic planning process. What is PEST an acronym for?

Answer: A

Explanation:
Section: Volume E
Explanation/Reference:
Answer option C is correct.
A PEST analysis is used to scan the political, economic, social, and technological conditions in the external environment to determine what impact those conditions will have on the success of the organization. See Chapter 3 for more information.
Chapter: Core Knowledge Requirements for HR Professionals
Objective: Environmental Scanning Concepts


NEW QUESTION # 58
Which of the following contains legal provisions for giving compensation to surviving dependents if a work- related injury or illness results in the employee's death?

Answer: C

Explanation:
Section: Volume A
Explanation/Reference:
Answer option C is correct.
Federal Employees Compensation Act (FECA) is a law that provides rules for compensation benefits to federal employees for work-related injuries or illnesses. FECA contains legal provision for giving compensation to their surviving dependents if a work-related injury or illness results in the employee's death.
Answer option A is incorrect. OSHA stands for Occupational Safety and Health Administration. OSHA is an agency of the United States Department of Labor. It was created by Congress of the United States under the Occupational Safety and Health Act, signed by President Richard
M. Nixon, on December 29, 1970. Its mission is to prevent work-related injuries, illnesses, and occupational fatality by issuing and enforcing standards for workplace safety and health. The agency is headed by a Deputy Assistant Secretary of Labor.
OSHA issues guidelines and regulations for the safe use of a computer.
Answer option B is incorrect. The Black Lung Benefits Act (BLBA) is a law that provides benefits to coal miners who have been disabled by pneumoconiosis as a result of their work in the mines. Benefits are also paid to surviving dependents if the miner dies from the disease.
Answer option D is incorrect. The Fair Labor Standards Act (FLSA) defines a list of jobs not suitable for children between the ages of 16 and 18.
Chapter: Risk Management
Objective: Risk Assessment


NEW QUESTION # 59
Which of the following has established standards for personal protective equipment (PPE)?

Answer: C

Explanation:
Section: Volume G
Explanation/Reference:
Answer option D is correct.
Chapter: Risk Management
Objective: Risk Assessment


NEW QUESTION # 60
One purpose of a diversity initiative is to do what?

Answer: D

Explanation:
Answer option D is correct.The purpose of a diversity initiative is to increase the effectiveness of an already diverse workforce by educating the employee population about the benefits of a diverse workforce, which includes increased creativity (C) and an enhanced ability to attract customers (A). See Chapter 2 for more information. Chapter: Human Resource Development Objective: Unique Employee Needs


NEW QUESTION # 61
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