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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Design for Security19%- Comply with compliance and governance requirements
- Secure data storage and transmission
- Manage scopes and permissions
- Implement OAuth 2.0 and token rotation
Apps in the Slack Platform7%- Set up collaboration for app development
- Automate and enhance workspace operations
- Choose appropriate Slack surfaces: App Home, modals, messages
- Securely store and retrieve data and tokens
Design Your Workflows: Spotlight on Slack's APIs13%- Manage rate limits
- Implement Web API and Events API
- Understand API terminology and versioning
- Socket Mode vs HTTP event delivery
- Select correct API: Web API, Events API
Tools5%- Slack Developer Tools (SDT)
- Use Bolt framework
- Block Kit Builder
- Sample code and resources
Design a Great User Experience8%- Design accessible and consistent interfaces
- Follow Slack design principles
- Onboard and guide users
Design for Scale9%- Support Slack Connect and shared channels
- Build for Enterprise Grid
- Use Enterprise Grid Sandbox
Design the Interactive Flow of Your App20%- Handle user entry points: commands, shortcuts, actions
- Build workflows and use cases
- Align design with Slack architecture
- Use Block Kit to build user interfaces
APIs for Managing Your Slack12%- Admin API for workspace management
- Audit API for monitoring
- SCIM API for user and group management
Distribute Your App7%- Private distribution
- Publish to App Directory
- Manage app lifecycle and updates

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Salesforce Certified Slack Developer Sample Questions (Q15-Q20):

NEW QUESTION # 15
Your company recently experienced a security incident, which has increased the pressure on your team to implement SCIM provisioning for your Slack Enterprise Grid org as soon as possible.
After you complete your research, what do you determine to be true in terms of tokens that are used with the SCIM API?

Answer: C

Explanation:
Slack explicitly requires an OAuth token containing the admin scope to access the SCIM API. Therefore, C is directly supported by the current SCIM documentation. For an Enterprise organization, Org Owners and Org Admins can perform SCIM operations after the app has been established, but Slack specifically states that only an Org Owner can install the SCIM app. That makes A insufficiently accurate as written if interpreted as independently establishing the SCIM integration. Slack also enforces privilege boundaries. A token generated from an Admin account can operate on members and other Admins with equal or lower privileges, but it cannot modify Owner accounts. Therefore B is false. SCIM requests must send the access token in an HTTP Authorization header using the Bearer scheme. Slack does not prescribe placing the SCIM credential in a URL query string; doing so would also be an inferior security practice because URLs are more likely to be logged by intermediaries. On Enterprise, the SCIM token must be obtained from installing the application at the organization level, not merely within one workspace. This question maps directly to APIs for Managing Your Slack, particularly SCIM authentication and Enterprise provisioning.


NEW QUESTION # 16
What is one benefit of using a custom workflow step over a standalone bot for simple automations?

Answer: C

Explanation:
Custom workflow steps expose application functionality as reusable building blocks that authorized users can incorporate directly into workflows through Workflow Builder. This provides a significant usability advantage for straightforward automation because end users can compose business processes visually rather than learning bot commands or interacting with a separate conversational interface. Slack allows developers to build custom steps and control who is permitted to add those steps to workflows, while administrators can impose additional restrictions. Custom steps do not eliminate app configuration or OAuth permission requirements, and they are not exclusive to Enterprise Grid environments. Their principal value is composability: application functionality becomes available alongside Slack-built and connector steps within the workflow-building experience. Therefore, B correctly identifies the architectural and user-experience advantage of using a custom workflow step for suitable automations.


NEW QUESTION # 17
When utilizing the Enterprise Grid Sandbox for app development, what aspect is important for developers to consider?

Answer: A

Explanation:
The Sandbox provides a secure, isolated environment that mimics the production setup without impacting real users The Enterprise Grid Sandbox offering a secure, isolated environment that closely mimics the production setup is crucial for safe and effective app development and testing. This ensures that testing and development do not impact real users or the live environment.
Why not the other options:
*Changes made in the Sandbox do not automatically reflect in the live environment; the Sandbox is isolated for testing purposes.
*Data in the Sandbox is typically not persistent and is not intended to be transferred directly to the live environment upon deployment.
*The Sandbox environment usually allows full API access for comprehensive testing of app functionalities.


NEW QUESTION # 18
Your legal department has asked you to pull content out of Slack and store it inside a third party data warehouse that will organize and consolidate data across your business.
Which API method should you use?

Answer: A

Explanation:
The Discovery API is specifically designed for Enterprise security, compliance, archiving, and eDiscovery use cases involving extraction of Slack content into approved third-party systems. Slack explicitly describes eDiscovery applications as pulling messages and files from Slack and storing the information in third-party data warehouses, where that content can subsequently be searched, archived, or retrieved. The Discovery API can provide organization-level message and file information, including historical content that remains available under applicable retention and legal-hold policies. Its use is restricted to approved security and compliance scenarios such as eDiscovery, archiving, and Data Loss Prevention. The Audit Logs API provides administrative and security event records rather than the actual body of message and file content needed for an external archive. Admin APIs manage Enterprise configuration and administrative resources. Legal Holds preserve relevant Slack data from deletion or retention-policy expiration but are not themselves the general extraction mechanism described in the scenario. Therefore, D directly matches the legal department's requirement to transfer Slack content into a third-party data warehouse. This question belongs to APIs for Managing Your Slack, specifically Enterprise content governance, eDiscovery, archiving, and Discovery API use cases.


NEW QUESTION # 19
A company wants to implement a Slack app for employees to quickly report IT issues.
What is the most efficient feature to use for initiating the IT issue reporting process?

Answer: D

Explanation:
Use a global shortcut that opens a form for employees to report IT issues A global shortcut is an effective way to allow employees to report IT issues from anywhere in Slack quickly. It ensures that the reporting process is easily accessible and provides a structured form for capturing the necessary details about the issue.
Why not the other options:
*A dedicated channel can become cluttered and may not offer the quickest response or tracking capabilities.
*Messaging a bot might be less direct and could require navigating through a conversation to report an issue.
*A slash command, while useful, requires employees to remember the command and doesn't offer the same level of immediate, structured input as a global shortcut.


NEW QUESTION # 20
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