As the tech industry continues to evolve and adapt to new technologies, professionals who hold the Certified in Transformation for Supply Chain (CTSC) (CTSC) certification are better equipped to navigate these changes and stay ahead of the curve, increasing their value to employers and clients. In today's fast-paced and ever-changing APICS sector, having the APICS CTSC Certification has become a necessary requirement for individuals looking to advance their careers and stay competitive in the job market.
| Section | Objectives |
|---|---|
| Topic 1: Preparing for Supply Chain Transformation | - Future-State Operating Model
|
| Topic 2: Review of Supply Chain Transformation | - Performance Evaluation
|
| Topic 3: Executing Supply Chain Transformation | - Transformation Initiatives
|
| Topic 4: Supply Chain Transformation Overview | - Supply Chain Transformations
|
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NEW QUESTION # 58
Why is external benchmarking against similar supply chains recommended in the development of a balanced scorecard?
Answer: D
Explanation:
Explanation
According to the CTSC Enterprise and Supply Chain Management (ESCM) manual, external benchmarking against similar supply chains is recommended in the development of a balanced scorecard because it helps the company to understand how it is strategically aligning its supply chain performance and how its performance compares to thebest-in-class or industry standards1.External benchmarking can also help the company to identify the gaps and opportunities for improvement in its supply chain processes, practices, and capabilities1.A balanced scorecard is a performance measurement tool that assesses an organization and its supply chain from four different perspectives: customer, internal process, learning and growth, and financial1.By using external benchmarking, the company can set realistic and relevant targets and goals for each perspective, and monitor and evaluate its progress and performance1.
1: https://www.ascm.org/ctsc-ecm/
NEW QUESTION # 59
Which of the following trends is a driver for change in agile operations execution?
Answer: B
NEW QUESTION # 60
When improving its connected customer capability, a company will likely enhance:
Answer: C
Explanation:
Explanation
According to the ASCM, the Connected Customer Capability allows companies to augment traditional transactional interactions to achieve effective and integrated customer engagement throughout the customer, product and service life cycles, from acquisition to service1.One of the benefits of this capability is to increase the awareness of the customers about the company's products, services, and value proposition, as well as to generate more leads and referrals1.Awareness is the first stage of the customer journey, where the customer becomes aware of the company and its offerings, and decides whether to engage with the company or not1.By improving the connected customer capability, a company can use various channels and technologies to reach out to potential customers, provide relevant and personalized information, and create a positive impression that attracts and retains customers1. Therefore, awareness is the most likely outcome of enhancing the connected customer capability.
NEW QUESTION # 61
When tasked with developing a transformational supply chain strategy, it is important to start with:
Answer: B
Explanation:
Explanation
According to the ASCM CTSC Exam Content Manual, one of the first steps in developing a transformational supply chain strategy is to "determine the current and future needs and expectations of the customers, and align the supply chain strategy with the business strategy and customer value proposition" (p. 16) 1. This helps to ensure that the supply chain transformation is customer-centric and focused on delivering value to the end users. The other options are also important, but they should be done after the initial determination of the customers' needs.
NEW QUESTION # 62
Which of the following non-technological factors is most critical to executing a digital supply chain transformation?
Answer: C
Explanation:
Explanation
According to the CTSC Enterprise and Supply Chain Management (ESCM) manual, human capital and talent is one of the most critical non-technological factors to execute a digital supply chain transformation1.Human capital and talent refers to the skills, knowledge, abilities, and attitudes of the people who work in the supply chain, as well as the processes and practices to attract, develop, and retain them1.A successful digital supply chain transformation requires a workforce that is capable of using and adapting to digital technologies, such as cloud computing, artificial intelligence, big data, and robotics1.It also requires a culture that fosters innovation, collaboration, and continuous learning1.Therefore, human capital and talent is essential for enabling and sustaining a digital supply chain transformation1.
1: https://www.ascm.org/ctsc-ecm/
NEW QUESTION # 63
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