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| Section | Objectives |
|---|---|
| Networking and Connectivity | - VPN and enterprise network configuration - Wi-Fi and cellular connectivity issues |
| Device Setup and Configuration | - Device enrollment and management basics - Initial device setup (iPhone, iPad, Mac) - Apple ID and iCloud configuration |
| Device Management (Enterprise) | - Apple Configurator usage - MDM fundamentals - Configuration profiles and deployment workflows |
| Troubleshooting and Diagnostics | - Recovery and restore procedures - System diagnostics and logs - iOS/iPadOS/macOS troubleshooting workflows |
| Security and Privacy | - Find My and Activation Lock - FileVault and device encryption - Managed Apple IDs vs personal Apple IDs |
>> Latest Apple-Device-Support Test Materials <<
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NEW QUESTION # 183
Scenario
Andre created a Keynote presentation on his iPad that he wants to access on the desktop of his MacBook Air.
Select the setting in the sidebar that Andre should turn on to access iCIoud Drive on his Mac.
Answer:
Explanation:
NEW QUESTION # 184
How to put an iPhone in recovery mode?
Answer: A,B,C
Explanation:
According to the Apple Device Support Reference Materials, the steps to put an iPhone in recovery mode are:
* Plug your iPhone in to your computer using your USB to Lightning cable1.
* On a Mac with macOS Catalina or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes1.
* Quickly press and release the Volume Up button, then quickly press and release the Volume Down button, and then press and hold the Side (or Power) button until the recovery mode screen pops up12. It won't happen instantly, so hang on for at least 15 seconds or so before you try it again2.
* Locate your device on your computer and choose the option to Update or Restore1.
These steps apply to all iPhones manufactured since 2017, including iPhone 8 or later, iPhone SE (2nd and
3rd generations), and iPhone 12 or later2. For older models, such as iPhone 7 or earlier, the steps may vary slightly1. References: 1: If you can't update or restore your iPhone or iPod touch - Apple Support 2: How to put your iPhone or iPad into recovery mode | iMore
NEW QUESTION # 185
Match the Apple Configurator actions on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.
Answer:
Explanation:
Explanation:
A screenshot of a computer Description automatically generated
A close up of a text Description automatically generated
NEW QUESTION # 186
Which two types of Activation Lock are available to organizations?
Answer: D,E
Explanation:
Activation Lock is a feature that prevents unauthorized use of an Apple device after it has been erased. It is enabled automatically when a user turns on Find My on their device. However, for devices that are owned or managed by an organization, there are two types of Activation Lock available: device-linked and user-linked.
Device-linked Activation Lock requires Apple School Manager, Apple Business Manager, or Apple Business Essentials and an MDM solution. It allows the MDM solution to control turning Activation Lock on and off through server-side interactions, without depending on the user's Apple ID or Find My settings. The MDM solution creates and sends a bypass code to Apple servers when it needs to lock or unlock the device. User- linked Activation Lock requires the user to have a personal Apple ID (not a Managed Apple ID) and to turn on Find My on their device. This method allows the user to lock an organization-linked device to their personal Apple ID if the MDM solution has allowed Activation Lock. The MDM solution should request and store a bypass code from the device before allowing the user to turn on Activation Lock. This bypass code can be used to turn off Activation Lock remotely with MDM, or directly on the device, if the user is unable to authenticate with their Apple ID. References:
* Activation Lock on Apple devices - Apple Support
* Activation Lock: How Apple Admins Can Manage It - Kandji
* Disable Activation Lock on Apple devices with Intune
NEW QUESTION # 187
Select the setting in the sidebar that you should use to delete a user on your Mac.
Answer:
Explanation:
NEW QUESTION # 188
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