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| Section | Objectives |
|---|---|
| Topic 1: Closing the Audit | - Audit reporting and follow-up
|
| Topic 2: Information Security Management System (ISMS) based on ISO/IEC 27001 | - ISO/IEC 27001 requirements (Clauses 4–10)
|
| Topic 3: Fundamentals of Information Security Auditing | - Audit principles based on ISO 19011
|
| Topic 4: Conducting an Audit | - Audit execution
|
| Topic 5: Planning and Initiating an Audit | - Audit program and planning activities
|
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NEW QUESTION # 142
您的組織目前正在尋求 ISO/IEC27001:2022 認證。您剛剛獲得內部 ISMS 審核員資格，ICT 經理希望利用您新獲得的知識來協助他設計資訊安全事件管理流程。
他確定了計劃流程中的以下階段，並要求您確認它們應按哪個順序出現。
Answer:
Explanation:
Explanation:
Step 1 = Incident logging Step 2 = Incident categorisation Step 3 = Incident prioritisation Step 4 = Incident assignment Step 5 = Task creation and management Step 6 = SLA management and escalation Step 7 = Incident resolution Step 8 = Incident closure The order of the stages in the information security incident management process should follow a logical sequence that ensures a quick, effective, and orderly response to the incidents, events, and weaknesses. The order should also be consistent with the best practices and guidance provided by ISO/IEC 27001:2022 and ISO
/IEC 27035:2022. Therefore, the following order is suggested:
* Step 1 = Incident logging: This step involves recording the details of the potential incident, event, or weakness, such as the date, time, source, description, impact, and reporter. This step is important to provide a traceable record of the incident and to facilitate the subsequent analysis and response. This step is related to control A.16.1.1 of ISO/IEC 27001:2022, which requires the organization to establish responsibilities and procedures for the management of information security incidents, events, and weaknesses. This step is also related to clause 6.2 of ISO/IEC 27035:2022, which provides guidance on how to log the incidents, events, and weaknesses.
* Step 2 = Incident categorisation: This step involves determining the type and nature of the incident, event, or weakness, such as whether it is a hardware issue, network issue, or software issue. This step is important to classify the incident and to assign it to the appropriate resolver or team. This step is related to control A.16.1.2 of ISO/IEC 27001:2022, which requires the organization to report information security events and weaknesses as quickly as possible through appropriate management channels. This step is also related to clause 6.3 of ISO/IEC 27035:2022, which provides guidance on how to categorize the incidents, events, and weaknesses.
* Step 3 = Incident prioritisation: This step involves assessing the severity and urgency of the incident, event, or weakness, and classifying it as critical, high, medium, or low. This step is important to prioritize the incident and to allocate the necessary resources and time for the response. This step is related to control A.16.1.3 of ISO/IEC 27001:2022, which requires the organization to assess and prioritize information security events and weaknesses in accordance with the defined criteria. This step is also related to clause 6.4 of ISO/IEC 27035:2022, which provides guidance on how to prioritize the incidents, events, and weaknesses.
* Step 4 = Incident assignment: This step involves passing the incident, event, or weakness to the individual or team who is best suited to resolve it, based on their skills, knowledge, and availability.
This step is important to ensure that the incident is handled by the right person or team and to avoid delays or confusion. This step is related to control A.16.1.4 of ISO/IEC 27001:2022, which requires the organization to respond to information security events and weaknesses in a timely manner, according to the agreed procedures. This step is also related to clause 6.5 of ISO/IEC 27035:2022, which provides guidance on how to assign the incidents, events, and weaknesses.
* Step 5 = Task creation and management: This step involves identifying and coordinating the work needed to resolve the incident, event, or weakness, such as performing root cause analysis, testing solutions, implementing changes, and documenting actions. This step is important to ensure that the incident is resolved effectively and efficiently, and that the actions are tracked and controlled. This step is related to control A.16.1.5 of ISO/IEC 27001:2022, which requires the organization to apply lessons learned from information security events and weaknesses to take corrective and preventive actions. This step is also related to clause 6.6 of ISO/IEC 27035:2022, which provides guidance on how to create and manage the tasks for the incidents, events, and weaknesses.
* Step 6 = SLA management and escalation: This step involves ensuring that any service level agreements (SLAs) are adhered to while the resolution is being implemented, and that the incident is escalated to a higher level of authority or support if a breach looks likely or occurs. This step is important to ensure that the incident is resolved within the agreed time frame and quality, and that any deviations or issues are communicated and addressed. This step is related to control A.16.1.6 of ISO
/IEC 27001:2022, which requires the organization to communicate information security events and weaknesses to the relevant internal and external parties, as appropriate. This step is also related to clause 6.7 of ISO/IEC 27035:2022, which provides guidance on how to manage the SLAs and escalations for the incidents, events, and weaknesses.
* Step 7 = Incident resolution: This step involves applying a temporary workaround or a permanent solution to resolve the incident, event, or weakness, and restoring the normal operation of the information and information processing facilities. This step is important to ensure that the incident is resolved completely and satisfactorily, and that the information security is restored to the desired level.
This step is related to control A.16.1.7 of ISO/IEC 27001:2022, which requires the organization to identify the cause of information security events and weaknesses, and to take actions to prevent their recurrence or occurrence. This step is also related to clause 6.8 of ISO/IEC 27035:2022, which provides guidance on how to resolve the incidents, events, and weaknesses.
* Step 8 = Incident closure: This step involves closing the incident, event, or weakness, after verifying that it has been resolved satisfactorily, and that all the actions have been completed and documented.
This step is important to ensure that the incident is formally closed and that no further actions are required. This step is related to control A.16.1.8 of ISO/IEC 27001:2022, which requires the organization to collect evidence and document the information security events and weaknesses, and the actions taken. This step is also related to clause 6.9 of ISO/IEC 27035:2022, which provides guidance on how to close the incidents, events, and weaknesses.
References:
* ISO/IEC 27001:2022, Information technology - Security techniques - Information security management systems - Requirements1
* PECB Candidate Handbook ISO/IEC 27001 Lead Auditor2
* ISO 27001:2022 Lead Auditor - PECB3
* ISO 27001:2022 certified ISMS lead auditor - Jisc4
* ISO/IEC 27001:2022 Lead Auditor Transition Training Course5
* ISO 27001 - Information Security Lead Auditor Course - PwC Training Academy6
* ISO/IEC 27035:2022, Information technology - Security techniques - Information security incident management
NEW QUESTION # 143
場景 4：Branding 是一家行銷公司，與美國一些最著名的公司合作。降低內部成本。兩年多來，Branding 已將軟體開發和 IT 幫助台營運外包給 Techvology。技術學。配備必要的專業知識，管理品牌的軟體、網路和硬體需求。 Branding 已實施資訊安全管理系統 (ISMS) 並獲得了 ISO/IEC 27001 認證，表明其致力於維護高標準的資訊安全。它積極對技術進行審計，以確保其外包業務的安全性符合 ISO/IEC 27001 認證要求。
在上次審計期間。品牌的審計團隊定義了要審計的流程和審計計畫。他們採用了基於證據的方法，特別是考慮到 Techvology 在過去一年中報告的兩起資訊安全事件。所有方面。
此外，審計也對Techvology用於管理其外包業務和其他組織的治理流程進行了嚴格的評估。此步驟對於品牌推廣至關重要，可以驗證是否有適當的控制和監督機制來減輕與外包安排相關的潛在風險。
審計員對 Techvology 各級人員進行了採訪，並分析了事件解決記錄。此外，Techvology 還提供了記錄作為證據，證明他們為員工開展了事件管理意識會議。根據收集到的信息，他們預測這兩起資訊安全事件都是由人員不稱職造成的。因此，審計人員要求查看涉事員工的人事檔案，以審查其能力的證據，例如相關經驗、證書和參與培訓的記錄。
Branding 的審計員對所獲得的證據的有效性進行了嚴格評估，並對可能與收到的記錄資訊的可靠性相矛盾或質疑的證據保持警惕。在對 Techvology 進行審計期間，審計員堅持這種方法，嚴格評估事件解決記錄，並對不同級別和職能的員工進行徹底的訪談。他們不只把 Techvology 代表的話當作事實；相反，他們尋求具體的證據來支持代表們對事件管理流程的主張。
根據上述情景，回答以下問題：
場景 4 的最後一段解釋了哪一項審計原則？
Answer: A
Explanation:
Professional skepticism involves challenging evidence, verifying claims, and avoiding assumptions.
The auditors critically assessed the validity of evidence, ensuring claims made by Techvology were backed by concrete proof.
A . Incorrect:
Risk-based auditing prioritizes high-risk areas, but the paragraph focuses on verifying claims and evidence.
B . Incorrect:
Fair presentation ensures accurate reporting of findings, but the paragraph focuses on questioning evidence, not reporting.
Relevant Standard Reference:
Explanation:
Comprehensive and Detailed In-Depth
NEW QUESTION # 144
情境 6：Sinvestment 是一家提供家庭保險、商業保險和人壽保險的保險公司。該公司成立於北卡羅來納州，但最近在其他地區進行了擴張，包括歐洲和非洲。
Sinvestment 致力於遵守適用於其行業的法律法規，並防止任何資訊安全事件。他們實施了基於 ISO/IEC 27001 的 ISMS 並申請了 ISO/IEC 27001 認證。
認證機構指派兩名審核員進行審核。與Sinvestment簽訂保密協議後。他們開始了審計活動。首先，他們審查了標準要求的文件，包括 ISMS 範圍聲明、資訊安全政策和內部稽核報告。審查過程並不容易，因為儘管 Sinvestment 表示他們已製定文件程序，但並非所有文件都具有相同的格式。
隨後，審計小組對Sinvestment的高階主管進行了多次訪談，以了解他們在ISMS實施中的作用。第一階段審計的所有活動都是遠端進行的，除了根據 Sinvestment 的要求在現場進行的文件資訊審查之外。
在此階段，審計人員發現沒有與資訊安全培訓和意識計劃相關的文件。被問及時，Sinvestment代表表示，公司已為所有員工提供資訊安全培訓課程。第一階段審計讓審計團隊對 Sinvestment 的營運和 ISMS 有了整體了解。
第二階段審核在第一階段審核三週後進行。審計小組觀察到，行銷部門（未包含在審計範圍內）沒有適當的程序來控制員工的存取權限。由於控制員工的存取權限是ISO/IEC 27001的要求之一，並且已包含在公司的資訊安全政策中，因此該問題包含在審計報告中。此外，在第二階段審計中，審計小組觀察到Sinvestment沒有記錄使用者活動日誌。
該公司的程序規定“記錄用戶活動的日誌應保留並定期審查”，但該公司沒有提供任何執行該程序的證據。
在所有審核活動中，審核員透過觀察、訪談、文件化資訊審查、分析和技術驗證來收集資訊和證據。對第一階段和第二階段的所有審核結果進行了分析，審核小組決定發布積極的認證建議。
根據情境 6，在第一階段審核期間，審核員發現一些有關 ISMS 的文件具有不同的格式。在這種情況下，審計師該做什麼？
Answer: C
Explanation:
The auditor should verify if the information required by the standard is documented, without necessarily focusing on the format, as long as the content meets the requirements of the standard. ISO/IEC 27001 does not mandate a specific format for documentation, only that necessary information is appropriately documented, maintained, and controlled.
References: ISO/IEC 27001:2013, Clause 7.5 (Documented information)
NEW QUESTION # 145
審計結果是根據審計標準對收集的審計證據進行評估的結果。評估以下潛在的審計證據格式並選擇可接受的兩種。
Answer: B,F
Explanation:
According to the ISO/IEC 27001 Lead Auditor exam preparation guide1, audit evidence can be in various formats, such as records, statements of fact, or other information that is relevant and verifiable. Audit evidence can be collected by means of interviews, observation, sampling, testing, or other techniques. However, not all formats of audit evidence are acceptable or reliable. For example, unsigned hand written changes to test results (A) are not verifiable and may indicate tampering or falsification. Statements by a system engineer that cannot be verified (D) are also not reliable and may be biased or inaccurate. An audio recording of a dialog between the IT manager and a system engineer (F) may not be relevant to the audit criteria or may violate the confidentiality or consent of the parties involved. A statement of facts by the IT manager (B) may be relevant and verifiable, but it is not sufficient as audit evidence unless it is supported by other sources of information. Therefore, the two acceptable formats of audit evidence are documented information on results of IT audits and observation of a previously recorded video demonstrating the performance of a hazardous activity (E), as they are relevant to the audit criteria and can be verified by other means. Reference: 1: https://pecb.com/pdf/exam-preparation-guides/pecb-iso-iec-27001-lead-auditor-exam-preparation-guide.pdf (page 9)
NEW QUESTION # 146
您將收到來自 IT 支援團隊的以下郵件： 尊敬的用戶，從下週開始，我們將刪除所有不活動的電子郵件帳戶，以便創建空間共享以下詳細信息，以便繼續使用您的帳戶。如果沒有回复，姓名：
電子郵件地址：
密碼：
出生日期：
請聯絡網路郵件團隊以獲得進一步的支援。感謝您的關注。
下列哪一項是最好的回應？
Answer: B
Explanation:
The best response to the email from the IT support team asking for personal details is to not respond to the email and report it to your supervisor. The email is likely a phishing attempt, which is a form of social engineering that uses deceptive emails or other messages to trick recipients into revealing sensitive information, such as passwords, credit card numbers, bank account details, etc. Phishing emails often impersonate legitimate organizations or individuals and create a sense of urgency or curiosity to lure the victims into clicking on malicious links, opening malicious attachments or providing personal information.
The IT support team should never ask for your password or other personal details via email, as this is a violation of information security policies and best practices. Ignoring the email or responding to it by saying that one should not share the password with anyone are not sufficient responses, as they do not alert the IT support team or your supervisor about the phishing attempt, which could affect other users as well. Reporting the email to your supervisor is a responsible action that could help prevent further damage or compromise of information. ISO/IEC 27001:2022 requires the organization to implement awareness and training programs to make users aware of the risks of social engineering attacks, such as phishing, and how to avoid them (see clause A.7.2.2). References: CQI & IRCA Certified ISO/IEC 27001:2022 Lead Auditor Training Course, ISO
/IEC 27001:2022 Information technology - Security techniques - Information security management systems - Requirements, What is Phishing?
NEW QUESTION # 147
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