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SAP C-FSM-2601 Exam Syllabus Topics:

SectionWeightObjectives
Analytics and Reports<10%- Generate and interpret reports for decision-making
- Access and use reporting tools
Customer Self-Service<8%- Self-service portal and process flow
- Service request creation and execution
Mobile SAP Field Service Management Application11% - 20%- Features and capabilities of mobile app
- Accept, execute, and close service calls
Integrations<8%- Integration with SAP and third-party systems
- End-to-end integration scenarios
Crowd Workforce<8%- Concept and benefits of Crowd Service
- Manage crowd workforce assignments
Smartforms8% - 12%- Features and use cases of Smartforms
- Create and manage Smartform templates
Planning and Dispatching11% - 20%- Create, assign, and manage service calls and resources
- Features of planning and dispatching module
Architecture and Administration11% - 20%- Company settings, permissions, and business rules configuration
- Architectural components of SAP FSM
Master Data Management<10%- Components and data model of MDM
- Create, maintain, and integrate master data

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SAP Certified - SAP Field Service Management Sample Questions (Q65-Q70):

NEW QUESTION # 65
Which of the following features are part of company configuration?
There are four correct answers.

Answer: C,D,E,F


NEW QUESTION # 66
To test a business rule you use the 'Validation' function, and the 'Manual Execution' function in a test environment.
Choose the correct answer.

Answer: B


NEW QUESTION # 67
A job requiring multiple technicians can be planned/assigned by using the features 'Supporting Technician', 'Teams', or 'Crews'. True or false?
Choose the correct answer.

Answer: B


NEW QUESTION # 68
Which of the following features in SAP Field Service Management can be supported by artificial intelligence?
There are three correct answers.

Answer: A,C,D


NEW QUESTION # 69
What is the primary purpose of the RISE with SAP Methodology Dashboard?
Choose the correct answer.

Answer: A


NEW QUESTION # 70
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