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| Certification Vendor: | Pegasystems |
|---|---|
| Exam Name: | Pega Certified Decisioning Consultant 25 |
| Exam Number: | PEGACPDC25V1 |
| Exam Duration: | 90-120 |
| Related Certifications: | Pega Customer Decision Hub Certification Pega Certified System Architect Pega Certified Senior System Architect |
| Passing Score: | 70% |
| Certificate Validity Period: | 1 year |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Real Exam Qty: | 60-75 |
| Available Languages: | English |
| Exam Price: | $175 USD |
| Recommended Training: | Pega Academy - Customer Decision Hub Learning |
| Exam Registration: | Pega Certification Portal |
| Sample Questions: | Pegasystems PEGACPDC25V1 Sample Questions |
| Exam Way: | Online proctored or test center |
| Pre Condition: | Recommended: Pega System Architect certification or equivalent experience with Pega Customer Decision Hub. |
| Official Syllabus URL: | https://www.pega.com/services/education-and-certification |
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61. Frage
A financial services company has implemented always-on outbound campaigns for three credit card offers:
Standard card. Rewards card, and Rewards Plus card. The marketing team observes that customers who are qualified for multiple actions receive different numbers of offers, depending on the configuration of the volume constraint mode. To optimize customer engagement, the system administrator must choose between constraint modes.
Which volume constraint mode ensures that customers receive all actions for which they qualify, provided the actions do not reach volume limits?
Antwort: B
62. Frage
U+- Bank has recently implemented Pega Customer Decision Hub. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning architect, you have created the new set of actions, the corresponding treatments, enabled the web channel, and defined a new real-time container trigger in the Next- Best-Action Designer What else do you configure for the new treatments to be present in the next-best-action recommendations?
Antwort: D
63. Frage
A volume constraint uses the Return any action that does not exceed
constraint mode. The following tables show the configuration of the volume constraints and the list of customers in the outbound segment:
The outbound run selects customers in the following order to apply the volume constraints: CUST-01, CUST-02, CUST-03, and CUST-05.
Based on the configuration of the volume constraints for each channel, which offer does CUST-05 receive?
Antwort: A
Begründung:
CUST-05 receives the Diamond card offer because it is the only action that does not exceed the volume constraint for the email channel. The Silver card offer has already reached its limit of 2 emails per day, so it is not eligible for CUST-05. The volume constraint mode Return any action that does not exceed means that any action that meets the eligibility and suitability criteria and does not violate the volume constraint will be returned, even if there are other actions with higher priority or propensity. Verified Reference: Certified Pega Decisioning Consultant | Pega Academy, Volume constraints
64. Frage
U+ Bank presents various credit card offers to its customers on its website. The bank uses AI to prioritize the offers according to customer behavior. With the introduction of the Gold credit card offer, the offer click-through propensity decreased to 0.42.
What does the decrease in the propensity value most likely indicate?
Antwort: B
Begründung:
The propensity is a measure of how likely a customer is to accept an offer, based on their attributes and behaviors. The propensity is calculated by using predictive analytics models that learn from historical data and feedback. A low propensity value indicates that the offer is not relevant or attractive for the customer, and that similar customers have ignored or rejected the offer in the past. Therefore, if the offer click-through propensity decreased to 0.42, it most likely indicates that similar customers ignore the offer. Verified Reference: Pega Decisioning Consultant | Pega Academy
65. Frage
You are a deaccessioning architect on a next-best-action project and are responsible for designing and implementing decision strategies. Select each component on the left and drag it to the correct requirement on the right.
Antwort:
Begründung:
66. Frage
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