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Salesforce EX-Con-101 Exam Syllabus Topics:

Section	Weight	Objectives
Implementation and Integration	28%	- Implement search functionality and content tagging - Configure email and notification templates - Build and configure Experience Builder pages and components - Configure SSO and authentication providers - Integrate external systems via APIs and connected apps - Implement Einstein bots and chat functionality
Change Management and Training	13%	- Create training materials and end-user guides - Plan and execute change management activities - Define support processes and escalation paths - Develop user adoption strategy and documentation
Solution Design and Business Logic	28%	- Set up and manage CMS content and files - Design Experience Cloud site architecture (themes, templates, branding) - Design data access and visibility rules - Implement security model (profiles, permission sets, sharing rules) - Configure navigation, menus, and site structure - Configure Lightning Web Components for customizations
Analytics and Monitoring	13%	- Implement error handling and logging - Configure Site.com analytics and reporting - Conduct user feedback collection and optimization - Monitor site performance and user engagement
Discovery and Scoping	18%	- Define scope and create solution design - Identify key stakeholders and user personas - Assess organizational readiness for digital transformation - Understand customer business objectives and challenges

>> EX-Con-101 Fragen Beantworten <<

EX-Con-101 Prüfungsmaterialien - EX-Con-101 Tests

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Salesforce Certified Experience Cloud Consultant EX-Con-101 Prüfungsfragen mit Lösungen (Q28-Q33):

28. Frage
Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal.
Which feature should UMS use to accomplish this?

A. Developer Console
B. Rich Content Editor
C. CMS Connect
D. Compact Header Properties

Antwort: C

Begründung:
CMS Connectallows you to display content from an external content management system (CMS) in your Experience Cloud site. You can use CMS Connect to render a header and footer from your CMS in your site, as well as other content types such as articles, banners, or images.

29. Frage
Ursa Majer Solar (UMS) would like authenticated Experience Site users to see cases, quotes, contracts, and Knowledge articles appear in search results, but the Search Resuits component is only returningKnowledge articles.
How should UMS configure its search results to yield the desired results?

A. On the Search page, select the appropriate objects in the property editor for the Search Results component.
B. On the Searchpage, switch the Search Results component with Global Search Results and select the appropriate objects in the property editor.
C. In Salesforce Setup, under the Experience Site users' profile, adjust the system permissions to allow for multiple objects in search results.
D. On the Home page, in the property editor for the Hero component, adjust the Hero Type to "Call to Action" instead of "Search".

Antwort: B

Begründung:
This option allows UMS to configure its search results to include cases, quotes, contracts, and Knowledge articles. TheGlobal Search Results component is a new component that supports multiple objects and facets in the search results. UMS can add this component to the Search page and select the objects that they want to display in the property editor.

30. Frage
Ursa Major Solar (UMS) has business and person accounts in its Salesforce org. UMS has partner portals created for its Silver partners, DreamHouse Realty (DR) and Cloud Kicks (CK).
UMS's Experience team is creating users for its partners. DR and CK users do not require access to opportunities, leads, and campaigns.
What are the two considerations for creating partner users and granting access?
Choose 2 answers

A. AssignPartner Community license to partner users.
B. Only person accounts can be created as partner users.
C. Only business accounts can be created as partner users
D. Assign Customer Community Plus license to partner users.

Antwort: A,D

Begründung:
Two considerations for creating partner users and granting access areB and C. Partner users are external users who access your Experience Cloud site through a partner account. A partner account is an account that has the Is Partner checkbox enabled. To create partner users and grant access, you need to assign them a license type and a profile. Two license types that are suitable for partner users are Partner Community and Customer Community Plus. These license types allow partner users to access standard CRM objects, such as accounts, contacts, leads, opportunities, and cases, as well as custom objects and tabs. They also allow partner users to use roles and sharing rules to share records with other users.

31. Frage
Cloud Kicks has recently rolled out a new Experience Cloud site for its customers. The site has been activated and the contacts have been enabled as customer users. However, none of the users received their login credentials in an email.
What caused this issue?

A. The roles were not enabled for the users.
B. The sender's email address was changed and not verified.
C. The welcome emails were not enabled for the site.
D. The sender's email address was changed while it was pending verification.

Antwort: B

Begründung:
One possible cause of this issue is that the sender's email address was changed and not verified. The sender's email address is the email address that appears as the sender ofthe welcome emails to the customer users. If the sender's email address is changed, it needs to be verified by clicking on a link in a verification email. If the verification is not completed, the welcome emails will not be sent.

32. Frage
Cloud Kicks (CK)wants to organize content on its site so that users can easily search and brows for information.
Which three features should CK use to accomplish this goal?

A. Featured Topic
B. Navigation Tree
C. Content Graph
D. Navigational Topics
E. Content Topics

Antwort: B,C,E

Begründung:
Three features that CK should use to organize content on its site are Content Topics, Content Graph, and Navigation Tree. Content Topics are keywords or phrases that help users find and organize content in Experience Cloud sites. Content Topics can be assigned to any content, such as articles, posts, or files.
Content Graph is a feature that analyzes the relationships between content and topics and suggests relevant content to users based on their interests and preferences. NavigationTree is acomponent that allows you to create a hierarchical structure of topics and subtopics that users can browse through to find content.

33. Frage
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