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Salesforce Salesforce-Certified-Administrator Exam Syllabus Topics:

SectionWeightObjectives
Configuration and Setup20%- Company Settings
  • 1. Business Hours and Holidays
  • 2. Organization Settings
  • 3. Fiscal Year Configuration
- User Interface Configuration
  • 1. Lightning Experience Settings
  • 2. App Customization
Productivity and Collaboration7%- Collaboration Tools
  • 1. Chatter
  • 2. Calendar Management
  • 3. Activities
Data and Analytics Management14%- Data Management
  • 1. Import and Export Data
  • 2. Data Quality
  • 3. Duplicate Management
- Analytics
  • 1. Reports
  • 2. Dashboards
Sales and Marketing Applications12%- Sales Productivity
  • 1. Leads
  • 2. Accounts and Contacts
  • 3. Opportunities
- Marketing Features
  • 1. Campaign Management
  • 2. Campaign Influence
Service and Support Applications11%- Customer Support
  • 1. Case Management
  • 2. Knowledge
  • 3. Entitlements
Object Manager and Lightning App Builder20%- Object Customization
  • 1. Custom Objects
  • 2. Fields and Relationships
  • 3. Record Types
- Page Customization
  • 1. Dynamic Forms
  • 2. Lightning Record Pages
Workflow and Process Automation16%- Automation Tools
  • 1. Business Process Automation
  • 2. Flow Builder
  • 3. Approval Processes

>> Salesforce-Certified-Administrator Valid Exam Duration <<

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Salesforce Certified Administrator Sample Questions (Q116-Q121):

NEW QUESTION # 116
The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custom picklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming.
Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?
Choose 2 answers

Answer: B,D


NEW QUESTION # 117
DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generated leads for loans. DHR needs to complete the project within 30 days and has maxed out its budget for the year.
Which AppExchange item should help the administrator to meet the request?

Answer: B

Explanation:
Explanation
Flow Solutions arepre-built flows or templates that can be installed from AppExchange and customized to meet specific business needs. For example, Flow Solutions can provide common use cases such as lead generation, document generation, payment processing, and more. In this case, the administrator can use a Flow Solution that provides a mortgage calculator and generates leads for loans. Flow Solutions are easy to install and configure, and can help save time and budget for projects.
References:https://help.salesforce.com/s/articleView?id=sf.flow_solutions.htm&type=5


NEW QUESTION # 118
Cloud Kicks (CK) has new administrator who is asked to put together a memo detailing salesforce uses to budget for upcoming license purchases.
Where Should the administrator go to find out what type of licenses CK Has purchased and how many are available.

Answer: D

Explanation:
Explanation
The User Licenses related list in Company Information shows the types of licenses that have been purchased for an org and how many are available orused. It also shows the expiration date of each license type if applicable. This information can help administrators plan for license purchases and manage user access.
Searching for license types in setup does not show how many licenses have been purchased or how many are available or used. User Management settings in setup does not show license information either, but rather settings related to user login, session, identity, etc. Usage-based entitlement related list in company information shows information about usage-based licenses such as API requests or sandboxes, but not user licenses.
References:https://help.salesforce.com/s/articleView?id=sf.users_understanding_license_types.htm&type=5


NEW QUESTION # 119
An administrator is building a Lightning app and sees a message that a My Domain must be set up first.
What should the administrator take into consideration when enabling My Domain?

Answer: D

Explanation:
Explanation
My Domain is a feature that allows administrators to create a custom domain name for their Salesforce org that replaces their instance URL (such as na35.salesforce.com). My Domain provides benefits suchas improved security; enhanced branding; faster navigation; access to Lightning components; etc. However, one of the considerations when enabling My Domain is that it changes how users log in to Salesforce - instead of using their instance URL login (suchas login.salesforce.com), they have to use their My Domain login (such as mydomain.my.salesforce.com). This applies to all internal and external users who access Salesforce via web browser or mobile app.
References:https://help.salesforce.com/s/articleView?id=sf.domain_name_overview.htm&type=5


NEW QUESTION # 120
Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account.
How should the administrator recommend automating this business process?

Answer: B

Explanation:
Explanation
Flow Builder supports creating a scheduled flow that can run at specified intervals and perform actions on a set of records that meet certain criteria.
References: https://help.salesforce.com/s/articleView?id=sf.flow_builder_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_concepts_scheduled_start.htm&type=5


NEW QUESTION # 121
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