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질문 # 10
Using the Project Scenario answer the following question about the technical quality of the solution to be delivered. An assessment of the maintenance requirement for the new reservation system was made during Feasibility.
Column 1 describes a list of different types of hotel reservation systems considered. Column 2 lists the three DSDM maintainability objectives. For each description in Column 1, select from Column 2 the maintainability objective it would support.
Each selection from Column 2 can be used once, more than once or not at all.
Column 1:
1. Off-the-shelf software with ready-to-use templates that will need to be customised to fully meet Hoy Hall requirements, after deployment.
2. Developing a fully functioning in-house system, developed and hosted by Architecture Angels IT Operations team.
3. All-in-one web-based reservation and accommodation management system built to Hoy Hall ' s specification.
4. All bookings for Hoy Hall to be scheduled by one of the other two hotels within the group, until a suitable system can be implemented at the site.
5. A spreadsheet is used to capture customer details manually. Data will then be exported into a fully functional system at a later date.
Column 2
* Maintainability is a required attribute of the initial delivered solution
* Deliver first, re-engineer later
* Short-term, tactical solution
정답：
설명：
Explanation:
For each of the descriptions in Column 1, the maintainability objective from Column 2 that each would support is as follows:
* Off-the-shelf software with ready-to-use templates that will need to be customised to fully meet Hoy Hall requirements, after deployment.
* A. Maintainability is a required attribute of the initial delivered solution
* Rationale: Customizing off-the-shelf software indicates a need for the solution to be maintainable from the onset to allow for these adjustments.
* Developing a fully functioning in-house system, developed and hosted by Architecture Angels IT Operations team.
* A. Maintainability is a required attribute of the initial delivered solution
* Rationale: In-house developed systems need to be maintainable to facilitate future changes and enhancements by the team that created them.
* All-in-one web-based reservation and accommodation management system built to Hoy Hall ' s specification.
* A. Maintainability is a required attribute of the initial delivered solution
* Rationale: A system built to specific requirements will require the ability to maintain and adjust the system as needs evolve, making maintainability a key initial attribute.
* All bookings for Hoy Hall to be scheduled by one of the other two hotels within the group, until a suitable system can be implemented at the site.
* C. Short-term, tactical solution
* Rationale: This is clearly a temporary measure until a proper system is in place, indicative of a tactical solution to address immediate needs.
* A spreadsheet is used to capture customer details manually. Data will then be exported into a fully functional system at a later date.
* C. Short-term, tactical solution
* Rationale: Using a spreadsheet is a stop-gap solution to manage information in the short term, emphasizing the tactical nature rather than long-term maintainability.
Option B is not selected for any of the descriptions as none of them imply an approach of delivering first with the intention to re-engineer later. They all suggest a need for immediate maintainability or a short-term fix, not a re-engineering approach.
질문 # 11
Using the Project Scenario, answer the following question about the activities in the Agile project lifecycle.
Lines 1 to 5 in the table below consist of an assertion statement and a reason statement. For each line identify the appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.
Assertion:-
1. The rooms and facilities must be deployed into live use at the end of each Timebox.
BECAUSE
Reason:
Evolutionary Development and Deployment must be combined in a Timebox where the integration of several teams is required.
2. The tasks associated with each Solution Development Timebox should be included in the Delivery Plan.
BECAUSE
Reason:
A typical Delivery Plan will provide a schedule of Timeboxes and any other high level activities for the imminent Project Increment.
3. The development approach should have been agreed during Foundations.
BECAUSE
Reason:
The Development Approach Definition must be created before Evolutionary Development can commence.
4. The resources from Timber Tigers and Earth Excavations should have been engaged before the start of Evolutionary Development.
BECAUSE
Reason:
Commitment to delivery is based on pre-agreed resource levels at the project level.
5. A final Deployment phase should be held after Timebox C has completed.
BECAUSE
Reason:
The Deployed Solution is assessed post-project to confirm whether the expected benefits have been achieved.
정답：
설명：
Explanation:
Agile Practitioner
For each line, here is the appropriate option from A to E that applies:
* The rooms and facilities must be deployed into live use at the end of each Timebox.
* D. False (Assertion) True (Reason)
* Rationale: While Evolutionary Development and Deployment can be combined in a timebox, it is not necessary that the rooms and facilities must be deployed into live use at the end of each timebox. Deployment into live use typically occurs after several timeboxes when the product is ready for release.
* The tasks associated with each Solution Development Timebox should be included in the Delivery Plan.
* A. True (Assertion) True (Reason)
* Rationale: The Delivery Plan should outline the schedule of timeboxes and include the high-level activities planned for the upcoming project increment, which encompasses the tasks for each Solution Development Timebox.
* The development approach should have been agreed during Foundations.
* A. True (Assertion) True (Reason)
* Rationale: The development approach is indeed something that should be agreed upon during the Foundations phase, as the Development Approach Definition sets the stage for how Evolutionary Development will proceed.
* The resources from Timber Tigers and Earth Excavations should have been engaged before the start of Evolutionary Development.
* C. True (Assertion) False (Reason)
* Rationale: It is true that resources should be engaged before Evolutionary Development starts to ensure commitment and resource availability. However, the commitment is typically based on the detailed planning and agreements made during Foundations, not solely on pre-agreed resource levels at the project level.
* A final Deployment phase should be held after Timebox C has completed.
* E. False (Assertion) False (Reason)
* Rationale: Deployment phases are usually not a one-time, final phase but occur incrementally as part of the timeboxed development. Additionally, the assessment of whether the expected benefits have been achieved is part of the benefits realization process and not necessarily the sole reason to have a final Deployment phase post-Timebox C.
질문 # 12
As time goes by, there is an increase in Customer Services staff asking questions about how their skills development will be supported under the new structure and how they will influence decisions about the projects they will be assigned to work on.
Which is the MOST appropriate response from the Customer Service Director?
정답：D
설명：
Comprehensive and Detailed Step-by-Step Explanation:
Context from the UniCo Scenario:
In a major organizational change like this, active staff involvement is critical to ensure alignment, engagement, and buy-in. Staff members' questions about skill development and project assignments indicate that they are invested in the success of the change but need direction and inclusion. Effective responses should empower leadership to address these concerns while fostering collaboration and clarity.
Analysis of Each Option:
* A. Prepare presentations to all staff outlining the targets for the new structure.
* Why Incorrect:While presentations can provide clarity, they are top-down communication and do not address staff engagement directly. This approach misses the opportunity to actively include staff in decision-making or skills development discussions.
* B. Support line leadership roles on how to include those asking the questions.
* Why Correct:Supporting line leaders ensures that the staff asking questions are actively involved in the process. Line leadership is typically closer to the teams and can effectively include their input in decision-making. This approach aligns with AgilePM principles of empowering teams and fostering collaboration at the operational level.
* C. Ask for the communications from the change teams to include the questions.
* Why Incorrect:While addressing these questions in communications is helpful, it does not provide a direct platform for staff engagement or influence. This approach risks being seen as a passive response rather than actively resolving concerns.
* D. Define the approach and governance for the Customer Services projects.
* Why Incorrect:Governance and structure are important, but this response focuses on technical aspects of project delivery rather than addressing staff engagement and their questions about skills development. It does not provide immediate reassurance or inclusion for staff concerns.
Why B Is Correct:
* Direct Engagement with Staff Concerns:
* By empowering line leadership, the Customer Services Director ensures that staff questions are addressed effectively and incorporated into decision-making. This creates a culture of collaboration and trust.
* Alignment with AgilePM Principles:
* AgilePM emphasizes empowered teams and engagement at the operational level to drive change successfully. Line leaders are well-positioned to address team concerns directly.
* Sustainable Solution:
* Supporting line leadership ensures ongoing responsiveness to staff concerns, rather than providing one-off presentations or communications.
References to AgilePM Framework:
* Empowered Teams:
* AgilePM stresses the role of line leaders in empowering their teams and ensuring effective collaboration. (AgilePM Practitioner Guide, Chapter 6: Empowered Teams)
* Stakeholder Engagement:
* AgilePM highlights that involving stakeholders directly in decision-making is critical to gaining buy-in and addressing concerns. (AgilePM Practitioner Guide, Chapter 8: Stakeholder Engagement)
* Sustained Engagement:
* Responses should aim to foster sustained staff engagement and involvement, not just one-time solutions. (AgilePM Practitioner Guide, Chapter 9: Delivering Value Early)
질문 # 13
The Marketing Director has insisted that detailed requirements for the new coffee bar insurance web pages should be clearly defined in the early phases of the project.
What action should the Project Manager take?
정답：D
질문 # 14
Using the Project Scenario and the additional information provided for this question in the Scenario Booklet, answer the following question about the responsibilities of the roles in the Agile team.
Lines 1 to 5 in the table below consist of an assertion statement and a reason statement. For each line identify the appropriate option, from options A to E, that applies.
Each option can be used once, more than once or not at all.
Assertion
* The Marketing Director, in the role of Business Visionary, is empowered to overrule cost restrictions advised by the Chief Accountant, who is appointed as Business Ambassador.
BECAUSE
The Project-level roles are responsible for directing, managing and co- ordinating the project.
* The Procurement Manager is an appropriate representative of the end user of the solution.
BECAUSE
The Business Ambassador should be empowered to make decisions within
the boundaries of their role, without referral to higher authorities outside the Solution Development Team.
* The other specialist gardening team members from Earth Excavations would be suitable as Solution
* Developers, assigned alongside the Head Landscape Gardener.
BECAUSE
Extra Solution Developers can provide a supporting role for a Lead
Developer.
* The 'Hoy for Hoy Hall' Action Group members should be assigned as Business Ambassadors.
BECAUSE
The Business Ambassador is responsible for ensuring that business needs are properly analysed.
* The Project Manager should plan the communication needed between the Marketing Director, in the role of Business Visionary, and the 'Hoy for Hoy Hall' Action Group.
BECAUSE
The Business Visionary is responsible for promoting the business vision to all interested parties.
정답：
설명：
Explanation:
Here are the appropriate options for each assertion and reason combination:
* The Marketing Director, in the role of Business Visionary, is empowered to overrule cost restrictions advised by the Chief Accountant, who is appointed as Business Ambassador.
* C. True (Assertion) False (Reason)
* Rationale: While the Business Visionary may have the authority to make strategic decisions that could overrule cost restrictions, the reason given relates to project-level roles directing the project, not to the authority to overrule cost-related advice.
* The Procurement Manager is an appropriate representative of the end user of the solution.
* B. True (Assertion) True (Reason) BUT the reason does not explain the assertion
* Rationale: The Procurement Manager, as part of the operational team, could represent the end user. However, the reason given talks about the empowerment of the Business Ambassador, which does not directly explain why the Procurement Manager is a representative of the end user.
* The other specialist gardening team members from Earth Excavations would be suitable as Solution Developers, assigned alongside the Head Landscape Gardener.
* A. True (Assertion) True (Reason) AND the reason explains the assertion
* Rationale: Specialist gardening team members would be suitable as Solution Developers, providing support to the Lead Developer, which is a common practice in Agile teams.
* The 'Hoy for Hoy Hall' Action Group members should be assigned as Business Ambassadors.
* D. False (Assertion) True (Reason)
* Rationale: While the Business Ambassador should ensure that business needs are analyzed, the
'Hoy for Hoy Hall' Action Group members being assigned as Business Ambassadors is not necessarily true as they are external stakeholders and not necessarily equipped to represent the business internally on a project.
* The Project Manager should plan the communication needed between the Marketing Director, in the role of Business Visionary, and the 'Hoy for Hoy Hall' Action Group.
* A. True (Assertion) True (Reason) AND the reason explains the assertion
* Rationale: The Project Manager typically has the responsibility to plan and manage communication between the project team and external stakeholders, and the Business Visionary's role includes promoting the business vision to interested parties, which includes the 'Hoy for Hoy Hall' Action Group.
질문 # 15
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