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| Section | Weight | Objectives |
|---|---|---|
| Cisco IOS XE Gateway and Media Resources | 15% | - Describe IOS XE media resources (Conferencing, MOH, Transcoding) - Troubleshoot IOS XE dial plans and dial peer matching - Configure voice gateway elements (DTMF, Voice translation rules, Codec preference lists, VoIP and POTS dial peers) |
| Quality of Service (QoS) | 15% | - Configure LLQ (class map, policy map, service policy) - Describe the QoS requirements for these applications (Voice, Video, Data) - Describe problems that can lead to poor voice and video quality (Jitter, Latency, Packet loss) - Describe the class models for providing QoS (DiffServ, IntServ) |
| Call Control | 25% | - Implement toll fraud prevention on CUCM - Describe the Cisco Unified Communications Manager (CUCM) digit analysis process - Configure globalized call routing in CUCM (Route patterns, Translation patterns, Standard Local Route Group) - Describe Mobile and Remote Access (MRA) |
| Collaboration Applications | 5% | - Configure Cisco Unity Connection (MWI, SIP integration) - Configure Cisco Jabber (Switching modes, Deployment modes) |
| Protocols, Codecs, and Endpoints | 20% | - Configure and troubleshoot endpoint registration (On-premises, CUCM, Expressway) - Troubleshoot these elements of a SIP conversation (SDP, Offer/Answer model, DTMF, Early media) - Identify the appropriate codec for a given scenario (G.711, G.729, Opus) - Describe SIP interworking between CUCM and Cisco Expressway |
| Infrastructure and Design | 20% | - Describe the key design elements of the following: Sizing, Bandwidth, High availability, Disaster recovery, Dial plan, Security (certificates, SRTP, TLS) - Troubleshoot network components in a Cisco collaboration solution (DNS, NTP, CDP/LLDP, IP connectivity, Firewall traversal) - Describe the purpose of Edge devices in the Cisco Collaboration architecture (Expressway, CUBE) |
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NEW QUESTION # 449 
Refer to the exhibit. An administrator is attempting to register a SIP phone to a Cisco UCM but the registration is failing. The IP address of the SIP Phone is 10.117.34.222 and the IP address of the Cisco UCM is 10.0.101.10. Pings from the SIP phone to the Cisco UCM are successful. What is the cause of this issue and how should it be resolved?
Answer: B
NEW QUESTION # 450
An engineer with troubleshoots poor voice quality on multiple calls. After looking at packet captures, the engineer notices high levels of jitter. Which two areas does the engineer check to prevent jitter? (Choose two.)
Answer: B,D
NEW QUESTION # 451
In a Cisco UCM version 15 environment, a user reports that calls to external numbers with a specific prefix fail intermittently during peak hours. Which aspect should the administrator check to identify if the dial plan is misconfigured using the Real-Time Monitoring Tool?
Answer: B
NEW QUESTION # 452 
Refer to the exhibit. Endpoint A calls endpoint B. What is the only audio codec that is used for the call?
Answer: A
NEW QUESTION # 453
Refer to the exhibit. In this cisco UCM setup configured for EARLY offer, what is the codec preference line in the initial SIP INVITE SDP?
Answer: D
NEW QUESTION # 454
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