Salesforce Salesforce-Certified-Administrator Exam Reference - Valid Salesforce-Certified-Administrator Learning Materials

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Salesforce Salesforce-Certified-Administrator Exam Syllabus Topics:

SectionWeightObjectives
Object Manager and Lightning App Builder20%- Object Customization
  • 1. Fields and Relationships
  • 2. Record Types
  • 3. Custom Objects
- Page Customization
  • 1. Dynamic Forms
  • 2. Lightning Record Pages
Workflow and Process Automation16%- Automation Tools
  • 1. Approval Processes
  • 2. Flow Builder
  • 3. Business Process Automation
Service and Support Applications11%- Customer Support
  • 1. Knowledge
  • 2. Case Management
  • 3. Entitlements
Sales and Marketing Applications12%- Marketing Features
  • 1. Campaign Influence
  • 2. Campaign Management
- Sales Productivity
  • 1. Opportunities
  • 2. Accounts and Contacts
  • 3. Leads
Configuration and Setup20%- User Interface Configuration
  • 1. App Customization
  • 2. Lightning Experience Settings
- Company Settings
  • 1. Business Hours and Holidays
  • 2. Organization Settings
  • 3. Fiscal Year Configuration
Productivity and Collaboration7%- Collaboration Tools
  • 1. Calendar Management
  • 2. Activities
  • 3. Chatter
Data and Analytics Management14%- Data Management
  • 1. Duplicate Management
  • 2. Data Quality
  • 3. Import and Export Data
- Analytics
  • 1. Dashboards
  • 2. Reports

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Salesforce Certified Administrator Sample Questions (Q119-Q124):

NEW QUESTION # 119
The administrator at cloud kicks is trying to debug a screen flow that create contacts. One of the variables in the flow is missing on the debug screen.
What could cause this issue?

Answer: C


NEW QUESTION # 120
The administrator for AW Computing is working with a user who is having trouble logging in tosalesforce.
What should the administrator do to identify why the user is unable to login?

Answer: C

Explanation:
Explanation
The login history is a tool thatallows administrators and users to view information about recent login attempts, such as date, time, status, source IP address, browser type, platform, application, and login type.
Administrators can use this tool to identify why a user is unable to loginto Salesforce by checking for any failed login attempts and their corresponding error messages or reasons.
References:https://help.salesforce.com/s/articleView?id=sf.monitoring_login_history.htm&type=5


NEW QUESTION # 121
Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box.
Which three of the standard objects are available to an administrator considering a support use case?
Choose 3 answers

Answer: A,C,D

Explanation:
Explanation
Contract is a standard object that represents a contractual agreement between your company and a customer.
Case is astandard object that represents a customer's question or problem that needs to be resolved by your support team. Account is a standard object that represents an individual or an organization involved in your business, such as customers, competitors, partners, etc. These three objects are commonly used for service use cases in Salesforce. References: https://help.salesforce.com/s/articleView?id=sf.contract_fields.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.case_fields.htm&type=5https://help.salesforce.com/s/articleView


NEW QUESTION # 122
Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created date and status while Customer Care would like to see owner, status, and contact.
What should the administrator use to achieve this?

Answer: B


NEW QUESTION # 123
Northern Trail Outfitters has a new flow that automatically sets the field values when a new account is created. That the flow is launched by a process, But the flow is not working properly.
What should administrator do to identify the problem?

Answer: C

Explanation:
Explanation
Native debug feature is a tool that can be used to identify the problem with the new flow. Native debug feature allows users to test a flow by running it with different input values and inspecting the output values at each element. Users can also see error messages and warnings that indicate where the flow failed or might fail.
References: https://help.salesforce.com/s/articleView?id=sf.flow_debug.htm&type=5


NEW QUESTION # 124
......

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