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The go-to resource for effective and efficient ServiceNow exam preparation is ITExamDownload ServiceNow CIS-DF practice material in three formats. Our updated ServiceNow questions are available in these three different formats: web-based practice test, desktop practice exam software, and ServiceNow PDF file of real exam questions. The goal of these formats is to aid test candidates in preparing for the ServiceNow CIS-DF test according their styles.
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NEW QUESTION # 100
A Data Center Manager is working with the CMDB CI Class Manager to define the relationship between Application Servers and the Applications they host. The company has multiple Application Servers that host one or more Applications.
Which describes the relationship between the Application Server table [cmdb_ci_app_server] and the Application table [cmdb_ci_appl] ?
Answer: B
NEW QUESTION # 101
A Configuration Manager needs to leverage a policy type toautomate the creation and assignment of tasks to validate the existence of CIs.
Which policy type should be used to accomplish this goal?
Answer: D
Explanation:
InServiceNow, validating whether Configuration Items (CIs) still exist is a coreCMDB governanceactivity.
Over time, environments change rapidly-servers are decommissioned, cloud resources are torn down, and applications are replaced. If existence validation is not enforced, the CMDB quickly fills with obsolete or
"ghost" CIs.
Attestation policiesare specifically designed to address this need. An attestation policy automatically generates and assigns tasks to responsible users or groups, asking them toconfirm that a CI still exists and is still relevant. This process focuses on acknowledgment rather than deep data validation, making it lightweight and scalable across large CMDBs.
Certification policies (Option A) are used whenspecific attributes must be validated, such as lifecycle status, support group, or environment. While important for data correctness, certification is not intended solely to confirm CI existence. Delete (Option B) and Retire (Option C) policies are lifecycle actions that remove or transition records, but they do not validate existence before taking action.
Attestation integrates cleanly with CMDB Workspace, assigns tasks automatically, and supports auditability- ensuring accountability for CI ownership. This makes it the correct and Data Foundations-aligned policy type for validating CI existence.
Therefore,Option D - Attestationis the correct answer.
NEW QUESTION # 102
The followingidentification rulefor aHardware CI classhas been defined
Two new CI records are imported into theHardwareclass of the CMDB:
CI1: Thenameof this CI record matches the name of an existing CI record in the CMDB.
CI2: TheIP addressof this CI record matches the IP address of an existing CI record in the CMDB.
Which is correct based on the identification rule and the imported CI records?
Answer: D
Explanation:
This question tests understanding of how theIdentification and Reconciliation Engine (IRE)evaluates incoming CI data againstIdentification Rulesand theirpriority orderinServiceNow.
From the identification rule shown:
Serial number (+ type)# Priority 100
Serial number# Priority 200
Name (Hardware)# Priority 300
MAC address + name (Network Adapter)# Priority 400
For a CI to beidentified and matched, the incoming record must satisfyone complete identifier entryexactly as defined for that class.
CI1 (Name match only)
Although thenamematches an existing Hardware CI,name aloneis alow-priority identifier (300)and isnot sufficientto uniquely identify a Hardware CI unless no higher-priority identifiers existandthe identifier entry criteria are fully satisfied. In practice, Hardware identification relies onserial number-based identifiers, not name-only matching, to avoid false positives. Therefore, CI1cannot be confidently matchedand is inserted as anew record.
CI2 (IP address match)
IP address is not part of any Hardware identification ruleshown. IP address is typically used for discovery correlation or network relationships, not as a primary Hardware identifier. Since no identifier entry includes IP address, CI2does not match any valid identification ruleand is also inserted as anew record.
Becauseneither CI satisfies a valid identifier entry,both records are inserted as new CIs.
NEW QUESTION # 103
A new custom class is needed to reflect a new application being managed in the CMDB.
Which roles areminimally neededto add this custom CI class?
Answer: C
Explanation:
Creating acustom CI classin the CMDB is adictionary-level configuration activityand must be performed with the correct minimum privileges to ensure governance and upgrade safety inServiceNow.
Thesn_cmdb_adminrole is required because it grants administrative access to CMDB structures, including CI class hierarchy management. This role ensures that changes align with CMDB governance controls and Data Foundations practices.
Thepersonalize_dictionaryrole is also required because adding a new CI class involvescreating or extending dictionary entries(tables, attributes, inheritance). Without dictionary-level access, a user cannot define new classes or attributes in the CMDB schema.
Option A is incorrect becausesn_cmdb_adminalone is insufficient without dictionary privileges. Option B and D focus onform personalization, which affects UI layout only and does not allow creation of new CI classes.
Additionally,itil_adminis not the correct role for schema-level CMDB changes.
Therefore, the minimal and correct role combination issn_cmdb_admin and personalize_dictionary, makingOption Cthe verified answer.
NEW QUESTION # 104
A CMDB Administrator knows that duplicate records exist in the CMDB and wants to understand the effect of running the CMDB Health Dashboard - Correctness Score Calculation job.
The following duplicate CIs exist:
Server A: Created on January 20, 2025
Server A: Created on January 21, 2025
Server A: Created on January 22, 2025
Which records will have the Duplicate Of field populated?
Answer: B
Explanation:
When duplicate CIs are evaluated, one record is treated as the main or original CI and the remaining records are marked as duplicates of that record. In this scenario, the oldest record-created on January 20-is retained as the primary CI. The records created on January 21 and January 22 therefore have their Duplicate Of field populated with a reference to the January 20 CI.
This approach preserves the record with the longest history and reduces the risk of breaking references from incidents, changes, relationships, and other dependent records. The Duplicate CI Remediator similarly presents Oldest Created and Most Related Items as significant criteria when determining the Main CI.
The January 20 record itself is not marked as a duplicate of one of the newer records. Consequently, the two later records receive the Duplicate Of reference, making Option A correct.
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NEW QUESTION # 105
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