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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Section	Weight	Objectives
Channels and Communication	15%	- Channel governance 1. Channel management 2. Naming conventions 3. Slack Connect configuration
Analytics and Monitoring	8%	- Usage insights 1. Adoption monitoring 2. Performance reporting 3. Analytics dashboards
Workspace Administration	9%	- Workspace management 1. Enterprise Grid workspace strategy 2. Workspace creation and visibility 3. Workspace consolidation
Apps and Integrations	14%	- Application management 1. App approval workflows 2. Third-party integrations 3. Salesforce integration
Workflow Builder and Automation	10%	- Automation capabilities 1. Automated processes 2. Notifications and approvals 3. Workflow Builder usage
User Lifecycle Management	13%	- User administration 1. User groups and permissions 2. Guest account management 3. Provisioning and deprovisioning
Security and Compliance	15%	- Security configuration 1. Data retention policies 2. Authentication and SSO 3. Compliance and auditing
Fundamentals	9%	- Slack plans and features 1. Admin console navigation 2. Workspace roles and permissions 3. Slack admin responsibilities
Change Management and Adoption	7%	- User enablement 1. Best practices adoption 2. Training strategies 3. Organizational rollout planning

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Salesforce Certified Slack Administrator Sample Questions (Q124-Q129):

NEW QUESTION # 124
Slack business+ plan and currently authenticates users via username and password.
Your company uses Google Workspace (formerly G Suite) for its identity provider (IdP). Your security team would like to assign specific users or groups of users access to Slack from your IdP (rule-based access).
How would you configure Slack to satisfy these requirements?
(Select the best answer.)

A. Configure Google Workspace Auth to enable users to log in via their Google Workspace credentials, and send out binding emails to existing users to connect their accounts with your IdP.
B. Build a custom SAML connection with Slack in order to use the Google Workspace Id, and apply rule-based access.
C. Configure Google Workspace SAML-based SSO with Slack, and send out binding emails to existing users to connect their accounts with your IdP.
D. Set up Google Workspace SAML-based SSO in a new Slack workspace since your company already uses username and password to authenticate in its existing workspace.

Answer: C

NEW QUESTION # 125
You're an Org Owner trying to determine which organizations your company works with in Slack Connect channels. What is the best way to gather this information?

A. Review the Slack Connect section of your Slack sidebar.
B. Review the Slack Connect connections In the org admin dashboard.
C. Export the list of Slack Connect channels from the analytics dashboard.
D. Search for Slack Connect channels in the channel management dashboard.

Answer: A

NEW QUESTION # 126
You're a Workspace Owner on the Slack Business* plan. Your company receives a report indicating the leak of trade secrets and needs to conduct an urgent investigation by reviewing Slack content in your public channels.
What is the best way to quickly handle this request?
(Select the best answer.)

A. Use the Discovery APIS to export the required public channel data.
B. Use the import/Export Data tool under workspace settings to export the required public channel data.
C. Contact Slack, and request access to export the required public channel data.
D. Contact Slack, and apply to export data from all channels and conversations, including private channels and direct messages (DMs).

Answer: B

NEW QUESTION # 127
In which two scenarios would SCIM provisioning be the best method of adding users to a workspace? (Select the TWO best answers.)

A. Your environmental services company plans to launch Slack to all employees In a single day and sunset its former communication platform.
B. You are the Slack admin for a multinational networking corporation and want users to have Slack accounts only if they plan to use the accounts.
C. Your pet food company works closely with a packaging supplier, and you want all employees of the companies to communicate seamlessly in Slack.
D. You need to preserve all users' apps and integrations (bot users, slash commands, incoming webhooks, etc.) when they are deprovisioned.
E. Your delivery company has multiple workspaces in its Slack Enterprise Grid plan for each of its subsidiaries, and you need to be able to assign users to specific workspaces.

Answer: C,E

NEW QUESTION # 128
You're an Org Owner at a 10,000-person company that uses Slack across the organization.
In a recent feedback survey, employees have expressed frustrations about silos, lack of transparency, and difficulty locating information.
IT leadership asks you to provide metrics that can be tracked over the course of the next year to measure progress toward increasing transparency.
What type of data would you recommend the team track?
(Select the best answer.)

A. Number of multi-workspace channels across the organization
B. Percentage of messages viewed in public channels vs. in private channels and direct messages (DMs)
C. Number of weekly active members (i.e., active in the last 7 days)
D. Percentage of message engagement in org-wide announcements channels in the last six months

Answer: B

Explanation:
Slack recommends measuring transparency by:
"Tracking the percentage of messages sent or viewed in public channels versus private channels and DMs. An increase in public activity correlates to increased organizational transparency." While engagement and activity metrics (A, C, D) are useful for other goals, measuring the public vs. private messaging ratio directly addresses transparency concerns.
(Reference: Slack Administration Study Guide - Analytics for Measuring Transparency and Collaboration)
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NEW QUESTION # 129
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