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Cisco 300-820 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Suite and Device Configuration	25%	- Webex Calling configuration 1. Locations, numbers, dial plans, permissions 2. Trunks, route groups, translation patterns - Webex Meetings and Messaging setup 1. Deployment models and feature configuration 2. Endpoint registration and provisioning
Topic 2: Collaboration Cloud Technologies	25%	- Expressway configuration and integration 1. Network, certificates, clustering, QoS setup 2. Dial plan, B2B communication, MRA implementation - Key concepts and architecture 1. Licensing and backup/restore procedures 2. Expressway media traversal and protocol interworking 3. NAT, ICE, TURN, STUN
Topic 3: APIs and Programmability	10%	- Development tools and portals 1. App Hub, Developer Portal, Room OS Portal 2. Device macros and automation - Webex APIs 1. Events and integration APIs 2. Messaging, Meeting, Calling, People APIs
Topic 4: Hybrid and Migration to the Cloud	10%	- Deployment models and integration 1. Video Mesh, hybrid data security 2. On-premises to cloud migration - Hybrid services implementation 1. Calendar, directory, message connectors 2. Cloud Connected UC and migration tools
Topic 5: Cloud Management, Suite and Devices Administration	20%	- Control Hub administration 1. User, organization, site management 2. Domain setup, security settings, integrations - Monitoring and troubleshooting 1. Endpoint and service health monitoring 2. Call routing, meetings, messages issues
Topic 6: Security	10%	- Security configuration 1. Endpoint, meeting, administration security 2. Trunk and media security policies - Security architecture and services 1. Identity, key management, compliance 2. Encryption, authentication, access control

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Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions (Q87-Q92):

NEW QUESTION # 87
Refer to the exhibit.

Refer to the exhibit. When users sign in to Cisco Jabber through Mobile and Remote Access, they cannot see their own photo or the photo of their contacts next to each name. Which action must be taken in Cisco Expressway-C to resolve the issue?

A. Add an HTTP allow list for the Instant Message and Presence server.
B. Add an allow call policy rule from the Cisco UCM traversal zone.
C. Add an HTTP allow list for the web server that contains the photos.
D. Upload the missing Instant Messaging and Presence server certificate to fix the connection to its server.

Answer: C

NEW QUESTION # 88
Which statement about scheduling Expressway backups is true?

A. It is not supported on the application.
B. It is allowed from the application CLI of the Expressway only.
C. It is allowed from the application CLI and GUI of the Expressway.
D. It is allowed from the application GUI of the Expressway only.

Answer: A

Explanation:
Scheduling backups is not supported in the Expressway code.

NEW QUESTION # 89
In a Mobile and Remote Access deployment, where must communications be encrypted with TLS?

A. Cisco Expressway-C, Cisco Unified Communications Manager, and IM&P
B. Cisco Expressway-E and endpoints outside the enterprise
C. Cisco Expressway-C, Cisco Expressway-E, and endpoints outside the enterprise
D. Cisco Expressway-C, Cisco Expressway-E, and Cisco Unified Communications Manager

Answer: A

NEW QUESTION # 90
Which dial plan settings can be used to set up different regulations according to the protocol (SIP or H.323) or the source of the query?

A. call policy
B. search rules
C. presearch transforms
D. policy services

Answer: B

NEW QUESTION # 91

Refer to the exhibit. When a Jabber user attempts to connect from outside of the organization, the user enters the login information as "user@example.com" and receives the error "Cannot find your services Automatically".
The engineer tries to resolve SRV records used by Jabber.
DNS A record "expressway-e.example.com" points to the Expressway-E IP and "cucm.example.com" points to the Cisco Unified Communications Manager.
Which change resolves the DNS problem?

A. Change cisco-uds to point to the Expressway-E FQDN.
B. Change the collab-edge record to point to 5061.
C. Change the priority of the SRV record for cisco-uds.
D. Remove the cisco-uds SRV record for the external DNS.

Answer: D

NEW QUESTION # 92
......

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