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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Call Control | 25% | - Describe the Cisco Unified Communications Manager (CUCM) digit analysis process - Implement toll fraud prevention on CUCM - Describe Mobile and Remote Access (MRA) - Configure globalized call routing in CUCM (Route patterns, Translation patterns, Standard Local Route Group) |
| Topic 2: Infrastructure and Design | 20% | - Troubleshoot network components in a Cisco collaboration solution (DNS, NTP, CDP/LLDP, IP connectivity, Firewall traversal) - Describe the purpose of Edge devices in the Cisco Collaboration architecture (Expressway, CUBE) - Describe the key design elements of the following: Sizing, Bandwidth, High availability, Disaster recovery, Dial plan, Security (certificates, SRTP, TLS) |
| Topic 3: Cisco IOS XE Gateway and Media Resources | 15% | - Configure voice gateway elements (DTMF, Voice translation rules, Codec preference lists, VoIP and POTS dial peers) - Describe IOS XE media resources (Conferencing, MOH, Transcoding) - Troubleshoot IOS XE dial plans and dial peer matching |
| Topic 4: Collaboration Applications | 5% | - Configure Cisco Unity Connection (MWI, SIP integration) - Configure Cisco Jabber (Switching modes, Deployment modes) |
| Topic 5: Protocols, Codecs, and Endpoints | 20% | - Configure and troubleshoot endpoint registration (On-premises, CUCM, Expressway) - Describe SIP interworking between CUCM and Cisco Expressway - Identify the appropriate codec for a given scenario (G.711, G.729, Opus) - Troubleshoot these elements of a SIP conversation (SDP, Offer/Answer model, DTMF, Early media) |
| Topic 6: Quality of Service (QoS) | 15% | - Configure LLQ (class map, policy map, service policy) - Describe the class models for providing QoS (DiffServ, IntServ) - Describe problems that can lead to poor voice and video quality (Jitter, Latency, Packet loss) - Describe the QoS requirements for these applications (Voice, Video, Data) |
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NEW QUESTION # 175
Refer to the exhibit.
Which outgoing m-line SDP is sent to Cisco UCM after matching the appropriate dial peers via Cisco Unified Border Element?
A)
B)
C)
D)
Answer: D
NEW QUESTION # 176
Refer to the exhibit.
An engineer must modify the existing QoS policy-map statement to implement LLQ for voice traffic. Which change must the engineer make in the configuration?
Answer: D
NEW QUESTION # 177
A collaboration engineer troubleshoots issues with a Cisco IP Phone 7800 Series. The IPv4 address of the phone is reachable via ICMP and HTTP, and the phone is registered to Cisco UCM However the engineer cannot reach the CU of the phone Which two actions in Cisco UCM resolve the issue? (Choose two)
Answer: B,C
Explanation:
Cisco IP Phone 7800 Series devices support remote command-line access through SSH, but this access is disabled by default in Cisco Unified Communications Manager (CUCM). When an engineer is unable to reach the phone's command line while the device is otherwise reachable via ICMP/HTTP and registered to CUCM, the most common cause is that SSH is not enabled or the required credentials have not been configured.
Within the Phone Configuration # Product Specific Configuration Layout, CUCM provides administrative controls for remote access capabilities. The "SSH Access" parameter in this menu explicitly controls whether the phone will accept SSH connections; this must be enabled for any CLI access to function. In addition, CUCM requires the configuration of SSH username and password under the Secure Shell Information section.
These credentials are then provisioned to the phone through its configuration file. If SSH is enabled but no credentials are defined, the phone will reject the connection even if TCP/22 is open.
Other listed options (such as disabling Web Access, enabling Settings Access, or turning on FIPS mode) do not impact SSH functionality. Web Access controls HTTP/HTTPS availability, Settings Access controls local phone menu access, and FIPS mode enforces cryptographic compliance but does not enable SSH by itself.
Therefore, the two actions that resolve the issue are:
Enabling SSH Access in the Product Specific Configuration Layout
Configuring SSH username and password under Secure Shell Information
These steps ensure the phone downloads updated configuration files, activates SSH, and allows authenticated remote CLI access-fully aligned with Cisco's standard operational behavior for 7800 Series endpoints.
NEW QUESTION # 178
An engineer configures local route group names to simplify a dial plan. Where does the engineer set the route group according to the local route group names that are configured?
Answer: C
NEW QUESTION # 179
Refer to the exhibit. An engineer must configure a SIP route pattern using domain routing with destination +13135551212. The domain ciscocm1.jupiter.com resolves to 192.168.1.3. How must the IPV4 pattern be configured?
Answer: C
Explanation:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmcfg/CUCM_BK_ C95ABA82_00_admin-guide-100/ CUCM_BK_C95ABA82_00_admin-guide-100_chapter_0100111.pdf
NEW QUESTION # 180
......
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